Rugs USAReviews 2,679

Website was easy to use and the selection was quite extensive Yes the website was super easy to use and the selections were many.

I am a first time customer who decided to make a purchase based on the reviews listed; "Come See Why One Million Customers Trust Us. Free Shipping & Easy Returns On All Orders", "Free Shipping. 30 Day No-Hassle Returns".

I have to say it pretty easy to make a purchase and to return the rug.

Quick and easy, very satisficed. Updates were not a frequent as I would have liked and had to reach out to Customer Support for a status, however Customer Support was very helpful. Final delivery met the estimated timing provided.

I bought a large rug for my living room and liked the color and quality so much I bought some additional rugs for my entry way and hallway. The shipping was prompt and it was well wrapped and arrived in perfect condition

It is cheap looking and very different than picture. It took almost 2 months to get here. I am also now needing to pay for the return.

Easy website to use, lots of color and pattern choices

Fast and easy. Great communication
Many update notices.

Website works well, and prices seem to be lower than other places.

Great website and fantastic sales! Delivery was quick

I really like the feature that allows me to see the rug in my space! It's super helpful. :)

Have ordered before, great experience.Good quality, arrived fast.

I believe there needed to be a little more communication about my order. I ordered it in April and never heard a word a out what was going on.I called and received a date and I said I was going to cancel if it didn't show up and the next day I received an email that my rugs were on the way

I ordered 2 rugs and they we're beautiful and looks great in the cabana.

This was a great shopping experience from when I first started browsing the website all the way through the checkout process. The selection of high-quality rugs is massive, and there are plenty of unique options to choose from no matter what your budget is. The whole experience exceeded my expectations; I'm excited to shop here again!

We bought a plain silver shag like rug for our new nursery and we love it. Our dogs love it as well. It fits perfect and it's so soft. Very happy with our choice.

Was never informed item was out of stock when purchased. Had to keep contacting for
Any information. Worst thing was I got email stating that item was delivered 02/13/'23… which was
Fantastic as I hadn't ordered item until
March '23…. Wow pls
Explain that one

I love the virtual test we can do with each rug. Helps A LOT!

Easy to navigate website, great customer service. Fast shipping. Great product.

The website was easy to navigate The order came promptly. I am very happy with the rug for our outside porch - just as described and reasonable priced. I am a little concerned about the living room area rug we purchased - it is a Jute Rug so imperfections are expected but one spot came loose. I'm not too concerned yet unless it happens again. I did purchase the 5 year guarantee. Overall I am satisfied with the product - the customer service was very good.

All rugs look nice difficult in choosing beautiful rugs but finally picked one out. It's thin made I know I could buy an under cushion foam but realize it was that thin.