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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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North Carolina
1 review
0 helpful votes
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Evil eye love
June 14, 2022

Always a pleasure to surf thru your inventory. So many styles and price points to choose from. Never been disappointed.

Date of experience: June 14, 2022
Virginia
1 review
0 helpful votes
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Gold ring
June 14, 2022

Beautiful ring and it fits perfectly
Also item was shipped very fast!

Date of experience: June 14, 2022
Virginia
1 review
0 helpful votes
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Giftgiving
June 14, 2022

Love Ross Simons! Prompt courteous service, beautiful jewelry!

Date of experience: June 14, 2022
Pennsylvania
1 review
0 helpful votes
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Xxx
June 14, 2022

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Date of experience: June 14, 2022
Wisconsin
1 review
0 helpful votes
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Crooked ring
July 14, 2022

My experiences with Ross Simons have always been great. This one is a lapis ring that is not quite up to the normal level of quality as it is sort of lopsided and it is not supposed to be. I just don't want to go to the trouble of sending it back.

Date of experience: June 13, 2022
Virginia
1 review
1 helpful vote
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2 Inch Hoop Earrings
June 14, 2022

These are absolutely beautiful earrings. I will add that I forget they are there while wearing them because they are so light. I'm a little concerned about the clasp on them just because of the other reviews but hopefully they will be fine. They feel tight when I close them and I totally love the diameter of them so am looking forward to enjoying these for many years.

Date of experience: June 13, 2022
Maryland
1 review
0 helpful votes
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Nice jewelry
June 14, 2022

I was happy with everything I ordered. Good Quality!

Date of experience: June 13, 2022
Virginia
1 review
0 helpful votes
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The ring is beautiful.
June 13, 2022

My daughter loves her ring and it's packaging. Thank you.

Date of experience: June 13, 2022
California
1 review
0 helpful votes
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Coral Earrings
June 13, 2022

I expected a more coral color than what I received. However, I love red so red coral is okay.

Date of experience: June 13, 2022
Georgia
1 review
0 helpful votes
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Good as always
June 13, 2022

I found what I needed at a very reasonable price and with a click of a mouse, the order was in and my gift arrived as soon as it was promised

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Excellent quality
June 13, 2022

I love to buy in this store! The jewelry are beautiful and excellent quality.

Date of experience: June 13, 2022
New York
2 reviews
0 helpful votes
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A gift
June 13, 2022

I sent this necklace to my grand-daughter purchased as a graduation gift. She has expressed pleasure at its receipt and sent a picture of herself wearing the necklace. I hope she will keep it on for a long time.

Date of experience: June 13, 2022
Tennessee
1 review
0 helpful votes
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Always pleased
June 13, 2022
Updated review

I have been shopping online at Ross-Simons for over 20 years. Everything is always as described and I have rarely had to return anything. Customer service is always great. Website is easy to use.

Date of experience: June 13, 2022

Customer friendly website
May 24, 2022
Previous review

Customer friendly website.

Date of experience: May 24, 2022
Pennsylvania
2 reviews
0 helpful votes
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Quality Merchandise
June 13, 2022

Great price …. Fortunately I purchased the wrong size need to go a size 7

Date of experience: June 13, 2022
South Carolina
1 review
0 helpful votes
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Ring
June 13, 2022

I ordered a ring a full size larger than I normally wear. It's still too small:(
Not sure it was sized correctly.

Leigh Davis

Date of experience: June 13, 2022
Connecticut
1 review
0 helpful votes
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Great experience
June 13, 2022

I found what I wanted, ordered it and it was delivered without any problems. I will definitely buy more in the future.

Date of experience: June 13, 2022
Indiana
1 review
0 helpful votes
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14K Gold CZ Cross Necklace
June 13, 2022

Item came promptly and was beautiful. Quality was good. The chain was a little thin, but is sometimes hard to tell in the pictures that they provide. I ended up ordering a different chain because I was afraid of breakage/knotting. Overall, happy with purchase and company. Would buy from again.

Date of experience: June 13, 2022
Florida
1 review
0 helpful votes
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Quick service
June 13, 2022

I ordered a piece of jewelry as a gift on a Monday and received it by Friday of the same week. Excellent

Date of experience: June 13, 2022
South Carolina
1 review
0 helpful votes
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Gold bangle bracelet.
June 13, 2022

My gold bangle bracelet was a welcomed gift for my 80th birthday. I have ordered several things from Ross -Simons in the past and have always been pleased with their products and service.

Date of experience: June 13, 2022
Georgia
2 reviews
0 helpful votes
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Lo recomiendo
June 13, 2022

Es hermosa quedan muy lindas y buena calidad. Yo la recomiendo

Date of experience: June 13, 2022