Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved quick & easy purchase and delivery was a day early. Thanks so much. My daughter loved her earrings!
Ordering was easy, the website display matched the actual product. I'm very pleased.
Fast delivery, exquisite product large selection, good sales prices, many new pieces always
I wear a lot of gold and this bracelet is such a pretty piece.
From the photos I thought the gems would be larger, but overall I'm very pleased with the purchase. The price was affordable for my needs.
Beautiful ring! I'm very pleased with my purchase. I would like to purchase again from this company.
The style and quality of my necklace is exactly what I wanted. Very pleased!
Very satisfied, delivered item/product as expected and on time. Very nice packing too
Finally ordered the earrings I've been eyeing and they were on clearance! Easy to purchase with a few clicks. Gorgeous mother of pearl earrings and they are convertible!
Disappointed in the quality of the stones. Almost as clear as glass. Sometimes you get a good product, sometimes you don't!
The necklace is nice. It's lighter in weight than I wanted, but nice.
Excellent service and choices. A little low on delivery but that was the post office.
Clasp was defective and I returned it for a new one. Hopefully quality control is better.
Half of my order was out of stock. I've received the earrings, but am waiting on tge matching necklace I ordered at the same time.
I ordered the red jade good fortune bracelet. However, it is not red. It is amber colored. Also, I am unable to unclasp it. I am disappointed in this order.?
Always a good price and excellent quality. Just as pictured.
They had no
Sparkle at all. Very cloudy. Sending back.
I have received great service and superior quality of goods ordered. Very pleased with Ross-Simons. I am amazed at the quality of the products ordered and received. I haven't sent anything back yet so can't speak to that issue. Thanks
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We want to make shopping from home easier, the photos we use are of our actual jewelry to help provide the best representation. We know things may look and feel different in person so offer easy 30-day returns.