Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I liked everything about my purchase. Delivery was fast and wrapped nicely.
First time order Looking forward to my purchase. Very pleased. Will order again
Lovely jewelry with prompt service. We have used Ross-Simon's on many occasions.
Lots of choices, great prices and quality merchandise!
Bracelet came quickly and lovely. The website was user friendly and easy to place my order.
Disappointed I couldn't find multi pearl choaker, space between pearls... had to settle for longer strand... otherwise great!
I like the earring that I ordered. I'm wearing now and will recommend to anyone.
This is a very good price for crosses that are 14k gold. My grand daughters will love them. They will be their baptism gift from us.
I purchased a pair of gold and silver earrings and the quality was great, they looked just like the online picture, and the delivery was fast. I appreciated that they were well packaged and came with instructions on how to care for them. Will definitely order again!
Have ordered several items over the years from RS and have never been disappointed. Your presentation boxes are lovely!
I am not pleased with the fact that the jewelry box was crushed. It's a gift for a part in Saturday so I'm not happy with the damaged gift box.
I was so pleased with Ross-Simons' jewelry until I became a member. The membership pays for itself. I am a jewelry lover and I have shopped at Ross-Simons online for years.
My wife was so excited when she received the piece. The quality is second to none!
VERY HAPPY WITH WHAT I AM BUYING. I have purchased the magnet closures for my necklaces and love them.
I haven't worn the ring as yet as it was a little loose on my finger. It is very pretty but I would like to wait until I can wear the ring before I give my full review.
Quick and easy purchase, delivered with care, elegant item
Too easy to do business. Enjoy several of their pieces.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

