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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Very happy and satisfied nice doing business with you all I am thinking about purchasing another bracelet in a different color
I got two pairs of cat earrings for my daughters. One set black and one set white pearls. My daughters LOVE them.
I ordered on behalf of my dad and we are pleased with the jewelry that we received.
The ad graphics are much more beautiful than the ring I received. The sapphire was so dark it looked nearly black, which was disappointing. I decided to return it
I bought the 14k gold chain with tiny pearls. I ordered the 16 inch chain and I absolutely love it.
Very, delicate and classic design.
Returning item as it was not quite what I was expecting.
Good, but not exceptional. Less refined than an identical item from years past. Disappointed, but not upset.
The Amber bee ring is not only beautiful but it is crafted in such a way that it will not catch on clothing.
Well done!
Found on your website what I had liked in the catalogue. Sometimes it's not that easy.
Shopping online was easy. The product was received as stated and it looked great. Unfortunately, it was too small, I should have ordered a longer length so I returned the item and ordered the next longer length.
Very easy ordering and fast. Great quality and perfect for my Maui vacation.
I received the pearl and diamond pendant. I haven't
Wore it yet, but look forward to it.
I've ordered three lovely bracelets from you in the past and the ordering process is extremely easy and quick. As a senior citizen, I appreciate that! :)
Great experience! My first order. Went smoothly! Shipped quickly. Beautiful rings!
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Picture was earrings of light blue and gold. What I received was dark blue and black! Ugh!
What a piece of junk! It feels like gold painted plastic.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

