On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The jewelry box was a slightly different color than the picture but still nice.
Phone mobile web experience is solid! Product quality and prices are usually quite good. Excellent sale prices on certain items.
Beautiful earrings and the delivery was timely. Packaged well.
It was easy as 1, 2, 3 to order the Sea Life ankle bracelet.
I received a beautiful necklace as advertised, but the Monogram enterd during my online order was not added.
Quick and easy. Fast delivery. Very pleased with product. It looks real and is beautiful!
Got exactly what I ordered. Appreciated the follow up. Products appear to be high quality and pretty. And as advertised.
I was happy to receive my order in a timely manner and the magnetic security chain/extender was as I expected.
I saw your site & was interested because I was born in Rhode Island, & thought I would give it a try, so far I have gotten very good service & I love my items I will be ordering more when I see something I like, thank you!
Love the ring! It's beautiful in person. Will be ordering more!
Easy ordering and quick, secured shipment. Very pleased with the process and product I received! My cuff is lightweight yet sturdy. I have a large wrist but the 7" is perfect as its adjustable as needed. Very eye- catching! Will shop for more like-products.
18K Byzantine earrings far too small to work with my 18K Byzantine necklace. Not really worth the cost, even at half price. This was a surprise. I am an avid R-S fan.
I thought the earring backings were larger. I sent a request for return authorization..
Ordered this chocolate diamond twist ring online. My girlfriend is so happy with it too. Nice choice
The delivery was over all fine, but the earings are extremely small. Smaller than expected. A lot of money for little teeny earrings. Cheaper elsewhere.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members