Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy with my purchase. I bought the earrings for a wedding. They are perfect!
Arrived in perfect condition. As described on the internet site
Very nice items at a nice price. Allows me to wear most of my necklaces now that I don't have to fiddle with the latch
As always great and quick service. The quality of the items I receive exceed how they look on TV
Love your product…small & perfect & earrings go with other jewelry pieces I have
I Buy from Ross Simons quite often. Jewelry is well made and well priced.
Didn't find discount code please apply if one is available
The photo of these earrings made the diamonds look much larger. You practically can't see them at all and the earrings are really small. Too high a price for such a small set of earrings.
Good Morning,
I bought ONE product from you and not a day has gone by without receiving at least one email. I am sorry, that is too much. I even unsubscribed be due to the annoyance.
Please accept that some people just want to buy a product and then maybe get an email a week... this daily stuff has to go.
Cheers!
Matt
Purchasing was easy. 5 stars there. I bought the Sunflower bracelet in silver. It arrived promptly. But I was not pleased at all with it. The sunflowers were so thin my heavy duty aluminum foil is thicker. It reminded me of something out of a gum ball machine.
The size of the item was extremely small. This would be an item for a very young child this is not an adult size!
This is my third time ordering. I always get nervous about having a problem with the shipping but I am 3 for 3 so far with no problems. I love my new earrings. Also, best selection ever of lever-back earrings which are my fave.
I have shopped at Ross Simons for years and been pleased with the service.
Great shopping experience. Efficient service and quality products. Have been purchasing from Ross-Simons since the '90s.
I have so much fun scrolling through your website. It seems that whatever I am looking for, you have it. Amazing. This last piece I purchased is exactly what I was looking for. It's a simple band with blue diamonds. I can wear it on any finger and looks elegant. I love it.
Ross-Simons had a wide selection of jewelry and the site was easy to use.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret to learn that you were disappointed with the earrings you received. In an effort to better show the scale, we include an alternate image of the earrings being worn and provide the sizing under product details. We offer a 30-day return policy for all our orders. Please call us at 1-800-835-0919, a member of our customer service team will be happy to assist you.