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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,863 reviews

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Arizona
1 review
0 helpful votes
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What a gem!
August 7, 2025

I love wearing this ring. Ross-Simon's always gives us the best selection of affordable jewelry.

Date of experience: July 27, 2025
South Carolina
1 review
0 helpful votes
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Earrings as expected. Check your price.
August 7, 2025
Updated review

Love the purchase. Delivery quick. However I found the price lower on a Ross Simon's page n they would not honor it. I advised they shut it down as false advertising. Customer services said I would from someone, never did.

Date of experience: July 19, 2025

I FOUND THE PRICE ON A GOOGLE ROSS SIMONS SITE, WHICH...
July 28, 2025
Previous review

I FOUND THE PRICE ON A GOOGLE ROSS SIMONS SITE, WHICH TOOK ME DIRECTLY TO YOUR SITE HOWEVER, WOULD NOT ALLOW ME TO USE THE PRICE OF 15% OFF. I was told it wasn; t the official site, however, it took me right to it. I did order my product, however disappointed in not taking it down. I sent the photos, and thought they would match what it was. I recommend people review before they order thank you

Date of experience: July 17, 2025
North Carolina
1 review
0 helpful votes
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My wife was very happy with the sapphire and diamond ring and it fits perfectly.

Date of experience: July 27, 2025
North Carolina
1 review
0 helpful votes
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Minimal Cross Necklace
August 6, 2025
Updated review

Shopping easy and fast delivery. I should have paid more attention to size

Date of experience: July 27, 2025

Found exactly what I wanted on sale
July 27, 2025
Previous review

Found exactly what I wanted on sale

Date of experience: July 17, 2025
Virginia
1 review
0 helpful votes
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Excellent
August 6, 2025

Easy to order, received within a week. Nicely presented in box.

Date of experience: July 27, 2025
North Carolina
1 review
0 helpful votes
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Excellent!
August 6, 2025
Updated review

I have ordered many things over the years from RS, baby gifts, silver cups, bracelets, necklaces, earrings, rings and more. I have never been disappointed in my purchase or the customer service. Definitely deserves 10 stars!

Date of experience: July 27, 2025

RS is my go to for gifts and for myself!
July 26, 2025
Previous review

RS is my go to for gifts and for myself! Great service and absolutely wonderful quality and beautiful products! I have NEVER been disappointed and the customer service is excellent! I would give them 10 stars!

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Absolutely love it!
August 6, 2025

I am obsessed with this bracelet! The gold color is spot on- this bracelet looks much more expensive than it is!

Date of experience: July 27, 2025
Arizona
1 review
1 helpful vote
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Georgeous Ring
August 6, 2025
Updated review

Beautiful stone. Very well made.
Excellent price The color of the topaz stone was a little bit lighter than the advertised photo ( more like aquamarine) but I am very pleased with my purchase.

Date of experience: July 27, 2025

Great web site
July 27, 2025
Previous review

Great web site. Fast with great descriptions.
Can view many different pieces of jewelry quickly.

Date of experience: July 17, 2025
Indiana
1 review
0 helpful votes
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My wife's birthday gift.
August 6, 2025
Updated review

I found the exact earrings to match my wife's topaz ring. The buying process was extremely easy and I actually received the package earlier than the date originally given. So happy I found Ross - Simon jewelry on line.

Date of experience: July 27, 2025

Very easy and nice jewelry!
July 27, 2025
Previous review

Very easy and nice jewelry!

Date of experience: July 17, 2025
AG
1 review
0 helpful votes
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Repeat customer
August 6, 2025

I've purchased several items over the years from Ross-Simons and each have been great quality. On the couple of occasions when something didn't work out due to fit/look on me, returns were easy. It's convenient to shop online. For the most part, I find the prices, selection, and quality to be attractive, so I keep coming back.

Date of experience: July 27, 2025
New York
1 review
0 helpful votes
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Gift
August 6, 2025

Bought as a gift. Have not yet given. I like these and hoping my granddaughter likes as well

Date of experience: July 27, 2025
Pennsylvania
1 review
0 helpful votes
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Complete satisfaction
August 6, 2025

The neck is ace is perfect! You would not know that it was an estate piece and belonged to someone else. It is like brand new. I am very pleased

Date of experience: July 27, 2025
New Jersey
1 review
0 helpful votes
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Simple
August 6, 2025
Updated review

Fast and easy shopping that makes it much easier for a better shopping experience.

Date of experience: July 27, 2025

Easy to view choices and select
July 26, 2025
Previous review

Easy to view choices and select.

Date of experience: July 16, 2025
Washington
1 review
0 helpful votes
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Reviewed 1,000 items to find the perfect ones, shopping for two late teen girls, and was pleased with choices.

Date of experience: July 26, 2025
Indiana
1 review
0 helpful votes
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Gorgeous earrings
August 6, 2025

I am very pleased with my purchase from Ross Simmons. The quality for the price is excellent. I love my new diamond huggie earrings.

Date of experience: July 26, 2025
Pennsylvania
1 review
0 helpful votes
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A Perfect Replacement
August 6, 2025

I wanted to replace a similar piece I had for 25 years but lost. I couldn't afford a solid gold replacement given the cost of gold today, but this one does the trick for summer. Very happy with my purchase and great service.

Date of experience: July 26, 2025
New York
1 review
0 helpful votes
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Jewelry disappointing
August 5, 2025
Updated review

Customer service and website were excellent and very customer friendly. I was disappointed in the coloring of the gold jewelry I purchased it looked like a cheaper costume jewelry. This was surprising for a Ross - Simon product at the price point I paid.

Date of experience: July 26, 2025

Site was easy to use
July 26, 2025
Previous review

Site was easy to use. As always merchandise lovely and sale options very satisfying.

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Gold is great
August 5, 2025

Everything went smoothly thank you
Harding ordering is really easy on this website. Fast excellent service thank you.

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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My granddaughters liked the gifts.
August 5, 2025

Whomever I speak with has always been helpful. Especially Marguerite Collins with Concierge Services.

Date of experience: July 26, 2025
Arkansas
1 review
0 helpful votes
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Good quality
August 5, 2025

I received the bracelet promptly. It is in perfect condition.

Date of experience: July 26, 2025