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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This was cheap looking and small. Will be exchanging it. The beads looked unreal and the length was too big for me.
The ring has a bit of bling but thinner than expected. It good for the price
Fast, prompt service. Quality packaging along with excellent jewelry storage features. Wide variety of unusual, unique choices.
Chat assisted with correct response immediately. Fast, prompt service.
My order was received in a timely manner, The ring is quite dainty and it remains to be seen if it holds up with everyday use.
I'm always very happy with my purchases so much to choose from and always great customer service
I love your jewelry so beautiful and great selection carefully crafted. I'm so happy with every purchase
Easy ordering, fast and free shipping, and jewelers was high quality. I returned the earrings because they were smaller than I expected.
Your sizes run too large and not all 14 carat rings can be made smaller by a jeweler, particularly if the band is too narrow or hollow as inexpensive jewelry is.
Photos and written descriptions are very helpful. Online website is easy to view over and over again as I did.
Quick shipping, very nice selections & no pushy salesperson. Sometimes hard to make decisions from online photos & description is only drawback.
Will order many items in future! The quality is superior to other jewelry stores! I've ordered several items all of which have been top quality! Ordering on line was easy and efficient!
I have purchased many things over the years from Ross Simon's including my wedding rings. I have always been very happy with the quality but not this time.
Wonderful experience. I was very pleased with the selection.
No problems encountered... enjoyed looking at all the options.
This was a gift to someone else, i am not writing a review, i thought this was survey
It looks like I was billed again for the gift wrapping which is supposed to be free with my membership benefits. Please credit $5.95 to my credit card on file.
Received item quickly and in excellent condition. Item purchased just as beautiful as seen and described online.
Usually I love the pieces I order but when it's not for me, returns are super easy.
Having an August birthday, you get used to the fluctuations in peridot stone colors. So much so, that you get worried trying to order them from any online retailer. The earrings were a very close match in color, so I am pleased with that. The ring I ordered, in addition to be ridiculously small is one of those sad faded colored stones. I guess 2 out of 3 is not too bad.
It fits perfectly and is so comfortable to wear. I'll wear it every day.
Was a good experience shopping their website and product received was speedy.
I was expecting a beautiful 18 karat gold plated silver bracelet but when it arrived, the plating is so pale that it looks fake. I have to return it. I'm so disappointed because I was really looking forward to wearing it
Your feedback has been shared with our team, and we’re currently reviewing our inventory to ensure there are no issues with color consistency. Please note that all our 18kt gold over sterling silver pieces feature 1 micron of gold plating, which meets industry standards and falls within the expected color range for gold over silver. Private message sent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We see you were given a valid welcome code for $30 off orders of $250+. These codes need to be entered into the field labeled "Offer Code" in order to be applied properly. We have applied your coupon to your order. Private message sent.