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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I have said what I need to. Stated my issues and likes. Would shope here again.
Didn't need to interact with customer service because I ordered online
The initial ring I purchased is absolutely beautiful. Ross -Simmons is a great company
I was pleasantly surprised with my bracelet and ring. The ring and bracelet were more beautiful in person. I really loved the amethyst and the ornate band.
These bracelets are light, lovely, and well finished. The clasps make them secure. I consider them a good purchase.
I always buy from Ross-Simons and have never had a problem.
I would recommend for well priced jewelry. This says it all so I hope it is enough characters
The items online looked differs from item received. The items I received didn't quite look as nice as how it did online. I'm contemplating a return.
Shopping was easy, prices were clear, and my gift was delivered within a week.
On the check out page there should be a toggle - "Is the payment address the same as the shipping address?" Then when I am shipping a gift it's not so tricky. Otherwise, fine experience.
I ordered the tri color and I can't tell one color from the other. I've had better looking costume jewelry at a fraction of the price. It's packaged for return.
I chose Paypal in two payments but when checking out, it said only Paypal and not "amount due today".
Ross-Simon's has beautiful jewelry at really reasonable prices. Items are shipped out very quickly. I have been ordering from them for years and have never had a problem.
I've been a Ross Simons customer for many years. I wouldn't continue to shop with you if I wasn't always able to find things I like, and have such an easy time ordering - and even occasionally returning - something. Great merchandise, great customer service.
My second order today! Obviously, I love Ross Simons. The online ordering a so easy.
Absolutely beautiful. Exactly as pictured. Received many compliments.
It was very easy to complete my purchase. I have other pieces on my wishlist that definitely plan to buy soon!
The earrings are very cute and what I was looking for to add to my stack. They are a little less sparkly than I expected, but my main concern is that one of the earrings has a visible flaw in the lab grown diamond, looks like a small fleck of gray lead like a pencil is inside. It makes me wonder about the diamond quality as a whole given I could see this imperfection with my own eye in these tiny earrings so I may return them.
Before I decided to order I never heard of this company. So, I decided to order and see what the products were about. I have been pleased with everything that I have ordered. Thank you!
Found them online, ordered and paid without a problem and received them about a week later. Ross- Simmons was deligent in sending updates. Overall, a great shopping experience! Thanks!
Customer friendly website
Multiple views of the product very helpful to determine actual size
The representative I spoke with was very helpful and attentive!
This was my second order and once again the product was smaller than anticipated.
I thought the ordering system was very confusing. Pop-ups of other merchandise really frustrated me. I knew what I wanted & just wanted to order that piece. You have beautiful things but I cannot afford everything I want.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members