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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Satisfied with everything I bought from you, great price and beautiful stuff
Ross-Simons has the selection and the quality you are looking for in the perfect gift!
Pleased with my experience / shipping a little long but the product is very nice
No issues - item description as described - beautiful blue topaz stone.
This item is not user friendly. I don't care for them and plan to return this item.
I purchased this for someone else who asked me to order it for him because he wanted to give it to his wife and was afraid she'd find out he ordered it if he did it on his own computer - so it wasn't for me. However, I did see it and it was very pretty.
A friend asked me to order this for his wife using my computer because it is a birthday gift (they have a standard poodle) - and he doesn't want to risk her finding out that he bought it for her.
Lovely ring, just as described in photos. Easy shopping experience.
Not good No issues were resolved or able to be explained. No staifacrion on the way shipping was handled. Snail mail or Amazon do a better service No solution was offered to make this whole ordeal better
I am very impressed by how quickly items ship. The quality of items is average.
Although R-S omitted the apartment number in the shipping address which caused my purchase to be delivered to the incorrect apartment, with the assistance of the post office it was found and finally delivered yesterday. I love both items I purchased which were gold hoop earrings and the magnetic fasteners for my necklaces.
It's pretty and delicate but had already knotted during shipping. Was able to unknot with a couple of pins but be careful. Good price for real gold chain.
I've been looking for earrings that don't have a back for a long time because my ears are sensitive. I have to wear 14k gold. I found my 14kt Yellow Gold Long Teardrop Earrings and they look so good. They don't irritate my ears and I can sleep in them. I love them.
I have shopped her before and it's easy and beautiful jewelry
Customer service online was smooth and delivery was right on time.
Received order early, no issues. I am enjoying my new ring. Looking forward to future purchases.
I had a silver wave ring much like this one but with the waves just a little larger, and I lost a long time ago. I wanted one in gold but didn't go for the 2-dimensional wave rings. When I saw this gold-over-silver wave ring, I knew it was the one. Beautiful!
UPS claimed an insufficient address, but they didn't tell me that! The customer service person I talked to (yes she was a live person!) was so kind & helpful. She saved the day, thank you so much.
I purchased the turquoise and London blue topaz ring that has been marketed heavily on social media. It is beautiful online and the price was very good. The turquoise stone is smaller than it appears online, and the blue topaz gemstones were colorless. They looked like clear CZ's. I was very disappointed, and I returned the ring the next day. Fortunately, Ross-Simon's makes returns an easy process for the customer.
Quick delivery and no problems. Nice products. I don't like having to type 50 characters for this review!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is never our intention for your package to be delayed, and we’re truly sorry for any inconvenience this may have caused. The order was shipped with sufficient time to arrive on schedule via UPS. Unfortunately, due to unforeseen circumstances on UPS’s end, the delivery was delayed. As soon as we became aware of the issue, a tracer was filed immediately, and we worked with UPS to ensure the package was located and delivered as quickly as possible. A member of our team is reaching out privately.