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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I had an excellent experience with Ross-Simons. I bought the bracelet that matches the necklace and earrings because I love the look of the bracelet.
OK - unable to get the clearance book page number and the number for item I was interested in (another gold bracelet.
Always easy! Interesting and unusual jewelry pieces.
Easy to complete purchase. Will buy from again. Wife loved the gift.
Easy to use web page, saved my items from an earlier search. Quality of items purchased is a bit inconsistent. The last two rings ordered had the stones fall out after a short period of wear. Ross-Simons was quick to replace the defective items, but the finish on the rings seems to catch on clothing repeatedly. Not something that should happen
The ease of finding a style I'm looking for and ordering the item.
Easy to place order; however, disappointed in product. Engraving is very small and therefore, difficult to read. The silver is too shiny and appears inexpensive. The product formerly retailed for $99 several years ago rather than $199. $99 is a more realistic price for the quality of the product.
I ordered this necklace for my daughter and she loved it. It arrived right on her birthdayl
Fast delivery for a gift I ordered. Pleasantly surprised to receive it so quickly
I haven't opened it yet. 50 character minimum is an onerous request
Top Notch as always! Such a pleasure to shop with.
The chain was pretty, but gets caught up in my hair and pulls it out. Just not the type I was looking for.
Thank you.
So happy with the beauty of this ring. It is a gift for my granddaughter and I know she will love t!
Looks a lot bigger on the model. Very tiny and they will not clasp shut. I will be returning.
Thanks so much! This is my third necklace from you guys and it is my favorite so far!
Every thing went very well. Will order something very soon.
So far so good. I'm glad I made the choice to pick the bracelet that I did I love it!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

