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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Arizona
1 review
0 helpful votes
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Beautiful necklace!
July 6, 2022

I received my blue and white eye necklace so fast! It is so gorgeous and really blings!
Packaged great too!
Will be shopping with you again!

Date of experience: July 6, 2022
California
1 review
0 helpful votes
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Great
July 6, 2022

Fast and efficient service. Excellent brand. Great gifts for the entire family

Date of experience: July 6, 2022
Wisconsin
1 review
0 helpful votes
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Review
August 5, 2022

The product i ordered was not what i thought i would get. I ordered earrings and they were too big.
I am returning them for a refund.
Your customer service rep. Was very helpful.

Date of experience: July 6, 2022
Texas
1 review
0 helpful votes
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Easy checkout, no problems, cost competitive and also unique purchase
Easy checkout

Date of experience: July 6, 2022
Texas
1 review
0 helpful votes
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Easy Order
July 6, 2022

Was very easy to order through the website. And had fast delivery with no problems.

Date of experience: July 6, 2022
Florida
3 reviews
0 helpful votes
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Easy to use the check out check out was easy and well explained.

Date of experience: July 6, 2022
New York
2 reviews
0 helpful votes
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Great value
July 6, 2022

Great service. Good product for the price paid. Excellent value

Date of experience: July 6, 2022
Rhode Island
1 review
0 helpful votes
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Slightly disappointed
July 6, 2022

I purchased a ring with aquamarine & London blue topaz. Although the stones are clear & have good color, the setting is paper thin & cheaply made. This is not what I have received from Ross Simon's in the past
Delivery was prompt & the ring was well packed. Sad to see quality levels deteriorate like this setting.

Date of experience: July 6, 2022
Rhode Island
1 review
0 helpful votes
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Bracelets
July 6, 2022

Found everything I've been looking for and at a discount

Date of experience: July 6, 2022
New Jersey
2 reviews
0 helpful votes
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Sterling silver jewelry
July 6, 2022

Love my new sterling silver necklaces. Great value

Date of experience: July 6, 2022
New Jersey
1 review
0 helpful votes
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Necklace loved
July 6, 2022

Beautiful necklace which fits well. Very dramatic. Will be noticed.

Date of experience: July 6, 2022
North Carolina
1 review
0 helpful votes
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Good choices for everyday wear.
July 6, 2022

Easy ordering. I am enjoying the matte look of these pearl stud earrings in different colors to go with different outfits.

Date of experience: July 6, 2022
California
1 review
0 helpful votes
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Braslet
July 6, 2022

Need a longer one have to send this one back it is beautiful i am sorry that it is to short

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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SPLIT THE ORDER
July 6, 2022

RECEIVED FIRST PART OF THE ORDER 2ND PART WILL BE SENT BY 7/8/22 VERY PLEASED WITH EARRINGS LOVE YOUR STORE

Date of experience: July 6, 2022
North Carolina
1 review
0 helpful votes
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Gift
July 6, 2022

Necklace was as described and I'm sure that it will be appreciated

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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I could not be more pleased.
July 6, 2022

The ring that I ordered arrived today, and it is beautiful! I ordered a garnet and gold ring for my daughter's graduation present from FSU. It could not be more perfect.

Date of experience: July 6, 2022
Washington
1 review
0 helpful votes
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Paws
July 6, 2022

Order arrived quickly and jewelry was as illustrated-quite delightful.

Date of experience: July 6, 2022
Michigan
1 review
0 helpful votes
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Excellent shopping experience
July 6, 2022

I purchased the Jaipur Palace Blue and White Round Decorative Tray. It arrived quickly and very well packaged. Unfortunately, the color was different that how it viewed online so I will have to send it back. But I was pleased with the return policy. Excellent customer service.

Date of experience: July 6, 2022
New Jersey
1 review
0 helpful votes
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Pearl...
July 6, 2022

Check out was easy. From the time my item was in the cart the experience on this site was straight forward, this was an easy purchase.

Date of experience: July 6, 2022
Louisiana
1 review
0 helpful votes
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Love my earrings
July 6, 2022

Thank you Ross simons is always great to work with and provides good value

Date of experience: July 5, 2022