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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This is a beautiful ring but I'm going to have to send it back because the color is so dark. I see no blue at all, it looks black
Had no problem placing the order. Was satisfied how quickly my order arrived.
Very thorough description of the product, and I especially like the picture diagram of the necklace chain length.
My family has shopped with Ross-Simons for many years. Every piece we've purchased from them has been top-quality. Their customer service is exceptional as well. We highly recommend them.
Paperclip necklace Very cheap looking I returned it
Great phone customer service. She was able to answer my specific questions about sizing and product specs compared to Live Chat with Saks Fifth Avenue who told me they have no further details on a similar product- not even the size initial on a pendant necklace I was comparing it to.
Relatively easy great choices, fairly fast mailing.
Shopping was easy, thank you!
Nice selection of eternity rings!
Needed rings for vacation super pleased with these two look great together
Great experience with RS. I highly recommend
Thank you
The purchase and shipping of the jewelry went smoothly. The product looks good. My one complaint is the number of emails I'm getting from your company now. It seems like one per day. I'll take care of it by blocking you now that my item has arrived but I'm disappointed to have to take that step.
I have always been delighted with my purchases from Ross Simons. I received these earrings very promptly and think that the price and quality are very good.
Customer service was excellent arranging for delivery of my wife's birthday bracelet.
Love the ring and the easy order process. Upon completion of the pay out through affirm, my intent is to make another purchase.
Easy to use website- no.
I have been on your website for hours looking for nice and plain gold wires, round white pearl lever back earrings with a sizable pearl. I am returning the ones I just got in that they lie flat not round. Too small.
Just as pictured, good quality, arrived quickly! Would not hesitate to order again from this company!
I have yet to send these gifts to their intended recipients, but I am confident that they will be pleased with my selections!
I'm always pleased with my experience when shopping here
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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