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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy ordering. Good quality. Quick delivery. Good choices in catalog.
Experience good. Love the ring, but way too tiny. Good 4 a midget.
I have been ordering through Ross-Simons for years now and would recommend their jewelry to all! I have never been disappointed ever! Thank you Ross-Simons for awesome customer service and prompt deliver! Jackson ~
This gem necklace item was same as usual, minimally satisfying.
Color of gold tone was a bit too brassy. Diamonds didn't look as impressive as on a less carat original stainless. It is quality and comfortable. Lighter than I expected. I won't buy this type again. Back to older pieces for me.
I have bought multiple pieces of jewelry from Ross-Simons. I receive catalogs in the mail, which I prefer to shopping on online. The jewelry has always had quality settings and beautiful gemstones. The pricing is very reasonable for the product I purchased. Delivery time has been a plus with my orders. I highly recommend this Company. It's a pleasure doing business with them.
Awesome selection! Great deals!
I love your jewelry, its chic!
I got myself a few ansables already with most of my birth chart stones. Very happy with how easy it's to navigate your website. Never had a complaint.
Thank you!
The ordering is easy, the delivery is quick and the quality is amazing!
Could not get any information with tracking number.
Finally received delivery confirmation notice, but could find the package.
Called Ross Simons customer service, but they were no help. Person told me not to worry… I wouldn't lose any money. But she could not locate the package in your system. Found the package the next day at my neighbors house, in a space exposed to the street!
I placed my order,. Received emails on the status and then it was delivered. No problems. Great dealing with Ross-Simons!
The site was easy to use with lots of options to choose from
Website functioned properly, photos were useful. My problem with the 3 rings I ordered was that they were simply too big to appeal to me. They were costume jewelry size, and while they may be fine for that use I think they would actually have been prettier, would have seemed better-proportioned, if they'd been maybe 3/4 of the size they actually were. I'm debating right now between sending back all 3 and keeping the one that I like the best and by coincidence is also somewhat smaller (though still too big for my taste). It would help if the catalog gave the height and width in inches.
Website functioned properly, photos were useful, now ae'll see how well the jewelry matches the photos.
I bought these to go with my dress for my daughter's wedding. They are small and dainty and look beautiful
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Very easy to shop online, and the che mount process is just as easy.
Very good service! I would recommend the jewelry store online and thru your catalog s that I receive monthly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We regret to learn the piece did not meet your expectations. We do offer a 30-day return policy for all orders. Please call us at 1-800-835-0919 and one of our agents would be happy to assist you.