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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I've been buying from Ross-Simons for years. The fact that I always come back is proof the the jewelry is great and the prices are fantastic.
Always enjoy shopping for jewelry at Ross-Simons! Their website is easy to navigate and use. Always have great photos of the jewelry and I like that you can see the jewelry on models... very helpful!
I just received item, I have bought from Ross for many years. I was a little disappointed with the disk the picture was on, a little small. It appeared bigger in the picture.
Thank you for having the piece of jewelry that I have been looking for I am a Leo and I really appreciate it thanks much
Jim Meeks
I'm always pleased with the customer service, very helpful and efficient.
Timely and well packaged of excellent quality and better in person than catalog
Love shopping Ross-Simons. Checkout simple, awesome inventory of jewelry and prices.
The pearls are so much more beautiful in person than the picture on the website. The pearls are classy, elegant... worth the investment.
It was easy. The necklace is lovely although I expected it would have a little more weight.
Ordered based on catalog review. Easy to find by item number
I've been wanting a 2 stone ring with my birthstone and this was perfect! It's so pretty, looks just like the picture!
I love jewelry and I can find what I am looking for.
The 14K yellow gold garnet band I ordered is absolutely stunning. It has round and baguette gems. It really compliments my engagement ring and diamond wedding band. I love it!
They arrived quickly and she loved them as a birthday present. Said they are her new favorite earrings
Arrived quickly. Love the bracelet but it is difficult to clasp - gets sort of twisted up. Had to clasp it first, then slide it on my wrost. Afraid it will brake if i keep doing this
The stones in the earrings did not have much variation. Instead of an ombré effect there were light blue stones and then two very dark blue stones at the bottom.
Easy process ordering. I was a little disappointed in the quality of the bracelet, but it was a reasonable price
One of the two stones is tarnished, unfortunately, but I like the unique design of the ring.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

