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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Louisiana
2 reviews
0 helpful votes
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Great experience
July 10, 2022

Easily organized. Easy checkout. Great merchandise at a good price

Date of experience: July 10, 2022
Virginia
2 reviews
0 helpful votes
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Small but sparkly
July 10, 2022

The chain is really small but beautifully sparkly.

Date of experience: July 10, 2022
Alabama
2 reviews
13 helpful votes
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Love Mermaids!
July 10, 2022

Ordered and received quickly. It is perfect in length on the ear, with the pearl sitting at the top, covering the piercing. The mermaid is pretty and well finished. The golden accenting really sets them off and draws attention to them. Goes nearly perfectly with a mermaid pendant necklace I have.

Date of experience: July 10, 2022
Iowa
1 review
0 helpful votes
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Fully dressed
July 10, 2022

I had lost one of my gold earrings & due to lack of local shopping I had to go online. I found Ross Simon's, decided to take a chance, received my beautiful earrings & am extremely pleased. I now feel fully dressed! Life is good l!

Date of experience: July 10, 2022
Connecticut
1 review
0 helpful votes
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Black Diamonds
July 10, 2022

The ring was just as described\ pictured, I love it! Now looking for bracelet to go with it - difficult decision to make, so many to choose.

Date of experience: July 10, 2022
Massachusetts
1 review
0 helpful votes
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Good
July 10, 2022

No issues except having to use a minimum # of characters in this review

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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Timely delivery
July 10, 2022

Necklace is beautiful and my daughter loved it. Thank you!

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Sun & Moon
August 9, 2022

I was really disappointed in this product. It's so cute but there is a flaw in the way it's made. The chain is fixed in place so the pendant does not move on the paperclip chain (which is not the best style choice for this piece). The chain keeps bunches up and looks crooked. Also, because the pendent can't move it doesn't stay put but rather keeps flipping around. Because it flips around, instead of seeing the adorable diamond sun and gold moon, it looks like you're wearing an embossed bottle cap. It was an extravagant purchase for a "fun" piece, but, unfortunately at that price, I won't be keeping it.

Date of experience: July 10, 2022
Texas
2 reviews
0 helpful votes
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Anklet
July 10, 2022

Not as great as I like but found something better
Will return promptly

Date of experience: July 10, 2022
New Jersey
2 reviews
0 helpful votes
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NA
July 10, 2022

Love the catalogue and the site is easy and fun, That's it.

Date of experience: July 9, 2022
California
1 review
0 helpful votes
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About my purchase.
July 10, 2022

My purchase arrived, but it took a while and that's why I asked for it.

Date of experience: July 9, 2022
Washington
1 review
0 helpful votes
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Long-time Ross-Simons customer!
July 10, 2022

Simple. Quick. Easy.
Received order in very timely fashion.
Pleased with product.

Date of experience: July 9, 2022
New York
2 reviews
0 helpful votes
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Beautiful earrings
July 10, 2022

Shopping experience is always easy. I've never had a problem.

Date of experience: July 9, 2022
Washington
1 review
0 helpful votes
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Quality Products
July 10, 2022

I have bought quite a bit of jewelry from Ross-Simons's over the years. Always happy with what I receive. The sales help me afford gold now and then. Though gold over silver allows me to buy even more jewelry!

Date of experience: July 9, 2022
New Hampshire
1 review
0 helpful votes
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Sapphire & CZ eternity ring
July 9, 2022
Updated review

Upon removing ring from plastic packaging, one of the stones fell out of the setting. Returning for replacement. Ring is very pretty and the faux sapphire baguettes are the correct color of a sapphire, cobalt blue. Looking forward to a replacement.

Date of experience: July 9, 2022

You had what I was looking for, for a reasonable price
July 2, 2022
Previous review

You had what I was looking for, for a reasonable price.

Date of experience: July 2, 2022
Indiana
1 review
0 helpful votes
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I love your products.
July 9, 2022

Love Ross-Simons good quality items at great prices

Date of experience: July 9, 2022
Florida
4 reviews
0 helpful votes
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Sparkly Drop Earrings
July 9, 2022
Updated review

I received a Ross Simon email with the earrings on the page. I liked them so I went to the site to get more info. I decided the price was reasonable so I ordered them. Very easy process and love the free shipping, thanks for that! These earrings are beautiful on, very brilliant. More on the dressy side so won't wear for everyday. But look forward to a night out with these classy earrings.

Date of experience: July 9, 2022

Awesome Leopard Sparkly Bracelet
May 6, 2022
Previous review

I'm so glad I ignored the only review as it was negative. I went ahead and ordered it, knowing if it wasn't satisfactory, I could return it. I absolutely love this bracelet. I have the matching hoop earrings and when I saw the bracelet, I had to have it. It matches perfectly with a closing clasp that is very easy. The fit is just right and it lays so nice on my wrist. The picture on the website of the bracelet on a ladies wrist is deceiving as it looks dull. The colors are very vivid and it really sparkles. It's a keeper for me! Thanks Ross Simons for a beautiful bracelet priced fairly.

Date of experience: May 6, 2022
Minnesota
2 reviews
0 helpful votes
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Dragonflies
July 9, 2022

The dragonfly earrings and necklace surpassed my expectation. The colors are stunning and the tail has a slight movement which enhances appearance.

Date of experience: July 9, 2022
Maryland
1 review
0 helpful votes
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Always Fun to Shop!
July 9, 2022

Website easy to use; love the discounts I often find! Keep up the fun and beautiful jewelry!

Date of experience: July 9, 2022
Georgia
2 reviews
0 helpful votes
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Good, it flows without too much extra added suggestions.

Date of experience: July 9, 2022

Good, it flows without too much extra added suggestions...
June 28, 2022
Previous review

Good, it flows without too much extra added suggestions to buy.

Date of experience: June 28, 2022

No Problems.
June 16, 2022
Previous review

Clear explanation, photo on model, love discounts. I always get

Date of experience: June 16, 2022