RosegalReviews 6,115

I'm average build and ordered 3 large shirts and 1 medium. They were all too small. I really think their smalls would be considered an American girls size 8. Luckily I have daughters who can probably wear these, as I definitely don't want to attempt returning them and trying to get my money back. I won't order again. Even though they were great prices, I won't waste my time with the sizing charts on each item and waiting on delivery (which I paid extra to get sooner).

I don't normally post reviews but I'm really compelled to from all the 1 star reviews of people with their panties in a bunch.

I got my order in about 20 days- this is exactly what I expected, because I actually read the international shipping page. This is a Chinese company, it is not an American one. You are ordering products from China. Do not expect Amazon Prime. 20 days is honestly pretty good relative to the shipping on other things I've ordered from Asia, especially with free shipping.

Clothes are alright. About what I expected for a $8 shirt and $20 dresses. You'll have to iron the dresses tho so if you can't iron clothes for some reason don't bother ordering dresses from here and then writing a $#*!ty review. The quality wasn't -stellar- but I also didn't pay $80 for each dress like I usually do so that's a huge plus and I'm happy with what I paid for.

ORDER A SIZE UP. Check the size charts carefully before you order! When the clothes are modeled on petite asian women it should probably tip you off that a medium isn't going to be an American medium! Yikes.

Also, guess what - the customer service won't run on American work hours. Call during Chinese work hours. Duh.

DON'T BUY FROM ROSEGAL, IT IS A SCAM. I emailed them that I didn't received my order after a month. They said I will have to wait up till 60 days before they will do anything. This is bulls%! T because on the order page it said up to 25 days. They have no rights to ask me to wait for another month. They also refused to give me my money back. They lied they will refund HALF but will take a month to do the international transfer. This is not true. Bank told me it will take up to a week for an INTERNALTIONAL bank transfer. I couldn't do much because they refused to give me my money back. Now this have been almost 80 days since my order, I still got no goods that I paid for and they stop reply to my emails. What a wasted of my time emailing them over this 3 months and still no refund to me. No one would like to be a fooled by this.
I will take this to the police and will contact my bank because I believe this company is a scam. I feel so angry over this. DO NOT BUY FROM THEM!

Do not buy from this site. They took over a month to deliver my items (shoes), and there was no communication from them at all during that time. The shoes, when they were finally delivered, were the wrong size and whereas before the support centre would respond to my inquiries about delivery dates they now ignore my messages about wanting an exchange. There is basically no pre or post-sale care. Their sizes are not true. Their 'live chat' option never works. You may as well throw your money away.

Just wanting to issue a warning on this site. Definitely a scam! I ordered 5 shirts, they were shipped in 3 different packages, still have not received the 3rd one. I submitted a customer complaint ticket on their website, promising a response in 24 hrs. Have not received a response yet 3 days later, probably never will. I don't think there is anyone on the other end answering these complaints. The 3 shirts I got smelled horrible, and were all clearly damaged with holes or seams that were pulling apart. Washed the clothes in the washer twice, the smell did not go away and the seams continued to pull apart. DO NOT WASTE YOUR MONEY, THE CHEAP ADVERTISED PRICES ARE NOT WORTH IT!

Ordered a dress arrived weeks late but was lovely so ordered the same dress different colour, at least 6 " too short and a size smaller all over. Had two more deliveries of ok or too small stuff (ordered all extra large) and finally ordered 3 dresses in August and got nothing up to now (November 12) no answer from customer services. If your gonna take the risk order one thing at a time as you might or might not be happy with the result

The clothes appear to be very cute, and stylish, and fun. With that said, what you see is not what you get!

First, the sizes are deceiving. I'm tiny and thin, ordered a medium just to be safe, and the clothes are actually too small when they arrive. I couldn't even button up the one plaid dress!

Second, the clothes smell really bad when you get them. Not sure what it is, but they smell chemically, even after washing them 4 times! I can't imagine it's made of safe material. Oh, and when i looked for a tag for washing instructions and for the materials, there was none!

Third, I only received 2 of the 3 things i ordered. The third never arrived. When i checked on the order status, it didn't recognize my tracking number. I contacted customer service, and they NEVER got back to me even though it says they'll respond in 24 hours. I reached again a week later, and still nothing.

Fourth, (this piggy backs on my third point) they took my entire payment, yet i never received the third item. Nor did i hear back about how they will fix this issue. I'm not even sure i want the third item because based on the first two things i did actually receive, it'll probably be too small to wear and will smell terrible.

Just stay away from this site. Like i said, they get your attention with their adorable designs, but what you get is cheap and smelly and ill-fitting. Or you may not even get your order at all!