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RoseFeelsReviews 3,691

2.2

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RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,027
value
132
shipping
134
returns
110
quality
1,941
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Instant Feedback

4,238 reviews

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California
1 review
0 helpful votes
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Linda's Garden
May 12, 2025

Turned out perfect! Added a new baby, so we had to update the one we got as a gift.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Beautiful gift
May 12, 2025
Updated review

Ordering was easy and the product turned out beautiful. It was a great gift for my dad's 80th birthday. It was shipped good to protect it during shipping. I did not have to contact them on any issues

Date of experience: May 1, 2025

Very easy site to use and can't wait to receive it!
April 14, 2025
Previous review

Very easy site to use and can't wait to receive it!

Date of experience: April 3, 2025
Minnesota
1 review
0 helpful votes
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I ordered the journal for my daughter who was going on a trip so I paid extra to have the journal delivered in 3-5 days but I did not receive the journal until 28 days later, thankfully a day before my daughter was to leave on her 6 month trip.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Great
May 5, 2025

Fantastic product will definitely order here again, thank you for the product

Date of experience: April 24, 2025
Virginia
1 review
0 helpful votes
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I ordered this necklace for my son. The engravings are barely visible and the chain gets kinked very easily. The card was NOT the "Girlfriend" sentiment I ordered. The pull tab on the "drawer" of the box pulled off entirely, making it difficult to then open the box/drawer style. I just expected better quality.

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Monogram Necklace
May 2, 2025
Updated review

Experience was fine. Put my order in and waited for delivery.

Date of experience: April 22, 2025

Straight forward
April 4, 2025
Previous review

Straight forward. Wished you would have had PayPal.

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Did not do what I asked
April 27, 2025

I asked for the names of my kids to be on specific size teardrops and they couldn't do it. They got the names backwards and wrote where I wanted it to be. It also took 3-4 weeks to get my necklace and now it is going to be another 3-4 weeks for the replacement.

Date of experience: April 14, 2025
Washington
1 review
0 helpful votes
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Didn't get item
April 24, 2025

Waited way to long for shipping as well I still haven't received the item

Date of experience: April 14, 2025
Georgia
1 review
0 helpful votes
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Recipe Book
April 21, 2025

I ordered a recipe book for my daughter in law. She loved it!

Date of experience: April 10, 2025
Tennessee
1 review
0 helpful votes
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Very nice!
April 19, 2025
Updated review

Its a little smaller than I thought it would be, but it came intact and it was what I had ordered. Thank you very much!

Date of experience: April 9, 2025

Very easy!
March 22, 2025
Previous review

Very easy! Love the designs. Can't wait to receive my order, I plan on this book being in the family a long time

Date of experience: March 12, 2025
Texas
1 review
0 helpful votes
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Order delayed
April 18, 2025
Updated review

I've waited over a month for my order to arrive. So, very disappointed about this company.

Date of experience: April 8, 2025

Cute items to choose
March 16, 2025
Previous review

Cute items to choose

Date of experience: March 6, 2025
Ohio
1 review
0 helpful votes
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Good experience
April 17, 2025

Good experience but it was late from when I was hoping to get it

Date of experience: April 7, 2025
North Carolina
1 review
0 helpful votes
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Very disappointed customer.
April 9, 2025

Do not order anything from this company. Very poor quality. Ordered Dec 17th for Christmas presents did not receive it till late January. The order was wrong. They sent me more inserts Still wrong. Horrible experience with this company..

Date of experience: March 29, 2025
Georgia
1 review
0 helpful votes
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Beautiful necklace
April 8, 2025

Very easy to order and beautiful necklace. I loved the necklace.

Date of experience: March 28, 2025
Nevada
1 review
0 helpful votes
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Great place
April 5, 2025

Exactly what I wanted. Works great will be buying again from here

Date of experience: March 26, 2025
Idaho
1 review
0 helpful votes
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I ordered
April 5, 2025

Cant say much i ordered a while ago I think 10 days ago now still havnt seen my shipment and no tracking info sent. I think it's coming from China so kinda explains the wait. I'm working on forgetting about it and one day when it shows up it will be a surprise almost like Christmas morning.

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
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Never Arrived
April 3, 2025

I've waited over 3 months for my order that has never arrived.

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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So cute
April 2, 2025

My daughter ordered this for me to make more room for the great grand kids. One picture has the grandkids and one has thr greats. They are just adorable, and so well done. Very happyi

Date of experience: March 22, 2025
Illinois
1 review
0 helpful votes
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It is very difficult to see the picture. Tried everything as advertised, flashlight, natural light, and finally caught a glimpse of the picture while using a magnifying glass. So be sure to order a magnifying glass alone with your order.

Date of experience: March 17, 2025
Rhode Island
1 review
0 helpful votes
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Overall, the names were difficult to read. The flowers were nice

Date of experience: March 16, 2025