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The Star PosterReviews 474

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Star Poster Reviews Summary

The Star Poster has a rating of 4.6 stars from 474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 7th among Personalized Gifts sites.

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297 reviews

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Australia
1 review
0 helpful votes
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Beautiful keepsake
February 22, 2026

This was a beautiful gift to give to my niece to celebrate her birthday. The lovely image of the night sky on the day she was born now hangs proudly in he room.

Date of experience: February 12, 2026
Canada
1 review
0 helpful votes
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Stupid proof!
February 10, 2026

This was the easiest online purchase ever! Excellent website, product, and service.

Date of experience: January 30, 2026
New Zealand
1 review
0 helpful votes
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Simple
February 8, 2026

It was very simple to order and the package arrived quickly.
There were plenty of notifications keeping me informed of where/what stage my item was at.
Would highly recommend.

Date of experience: January 30, 2026
Massachusetts
1 review
0 helpful votes
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I want to cancel
February 6, 2026

I made the payment accidentally please cancel and refund

Date of experience: January 27, 2026
Australia
1 review
0 helpful votes
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Easy and hassle free
February 6, 2026

Easy ordering, fast despatch, as described, many thanks

Date of experience: January 27, 2026
Australia
1 review
0 helpful votes
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Great service
January 31, 2026

So pleased with the ease of ordering, fast delivery and gorgeous finished product

Date of experience: January 21, 2026
Australia
1 review
0 helpful votes
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Amazing!
January 22, 2026

Excellent quality, highly recommended for unique gift ideas.

Date of experience: January 12, 2026
Canada
1 review
0 helpful votes
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Same as above
January 15, 2026

Everything was wasy to use and quite clear as to what I was purchasing. Delivery times were quite reasonable and the product looks great

Date of experience: January 5, 2026
Canada
1 review
0 helpful votes
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Placing the order and the tracking were both very easy. I liked the option of being able add a sentimental saying. The framed posters made it in record time, the day before Christmas. Unfortunately, one of the posters was slightly creased in two separate spots.

Date of experience: December 24, 2025
Indiana
1 review
0 helpful votes
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Great product and company!
January 6, 2026

The poster turned out beautifully and the customer service has been exceptional to deal with. My order was processed quickly, but when it first arrived, there was an issue with the ink during printing. I submitted a customer service ticket and they addressed it within 48 hours (during Christmas time, mind you) and were able to send me a new poster right away. Great company!

Date of experience: December 26, 2025
Massachusetts
1 review
0 helpful votes
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Review
January 3, 2026

Website is super easy to help navigate what you want done. Highly recommend this as a gift!

Date of experience: December 24, 2025
New Zealand
1 review
0 helpful votes
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Professional business
January 2, 2026

Very quick service considering it's Christmas. Highly recommend

Date of experience: December 23, 2025
Lithuania
1 review
0 helpful votes
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Fantastic tool
January 1, 2026

A fantastic tool, so smooth and professionally done. I got exactly what I was looking for. Love the classy, minimal style and astronomical accuracy. I chose the digital version and got 2 different sizes as well as 2 different file types including a PDF which was perfect! Thank you!

Date of experience: December 22, 2025
New Jersey
1 review
0 helpful votes
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Completed with ease
December 28, 2025

The instant download option was fantastic as a physical order wouldnt be here in time for the event I need it for!

Date of experience: December 17, 2025
Arkansas
1 review
0 helpful votes
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DO NOT RECOMMEND
December 27, 2025

DO NOT RECOMMEND! This item was ordered for Christmas, I ordered the metal print. It came on foam board with a thin aluminum top layer ( thats the metal) its more poster than metal. It was not metal cut, it was printed and layed on the aluminum (SO CHEAP). The image was super cartoon like, fit for a child maybe and worth maybe $10. I paid $130 for the print, was charged a $5 processing fee and then when I asked for a refund I was told I have to mail it back, bearing the shipping cost. Additionally they instructed me to mail it to the address on the shipping lable, there is no return address just a business name and no shipping document or invoice inside. Do not waste your time of money. So many better products on Etsy, which is where I had to order another picture because this one was nothing like advertised! I would give negative stars if that was an option. Also while I do not have the return address, the shipping tracking info says this product came from Germany but their site says made in the USA 🤔

Date of experience: December 15, 2025
Australia
1 review
0 helpful votes
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Brilliant
December 24, 2025

Easy purchase, quick delivery. Exceptional star poster!

Date of experience: December 15, 2025
Australia
1 review
0 helpful votes
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Amazing
December 20, 2025

When this popped up on Facebook I thought I would give it a try for a uniquely personal present, and it is absolutely awesome how it turned.

Date of experience: December 10, 2025
Illinois
1 review
0 helpful votes
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Not what I ordered.
December 11, 2025

Ordering was easy. The finished product appears to be quality but not the design I ordered.

Date of experience: December 1, 2025
Canada
1 review
0 helpful votes
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Beautiful!
November 30, 2025
Updated review

The quality of the package done and the finish of the poster is perfect. I would recommend this to anyone looking to surprise their loved ones! 5 stars!

Date of experience: November 17, 2025

Beautiful!
November 30, 2025
Previous review

The quality of the package done and the finish of the poster is perfect. I would recommend this to anyone looking to surprise their loved ones! 5 stars!

Date of experience: November 17, 2025
Virginia
1 review
0 helpful votes
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Great Souvenir
November 28, 2025

Beautiful item. It's such a great way to immortalize that special day.
I couldn't find a phone number for support but they are very quick to respond to emails.
Money well spent. Thanks

Date of experience: November 11, 2025