Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of RoseFeels

RoseFeels

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate RoseFeels?
grey stargrey stargrey stargrey stargrey star

RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,027
value
132
shipping
134
returns
110
quality
1,941
This company does not typically respond to reviews

Instant Feedback

4,238 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow Sara M.
Unfollow Sara M.
Share Review
Report Review

Absolutely love my necklace!
January 14, 2021

Arrived quickly. Came in a cute little box... & was exactly like the photo. (I ordered in silver with the middle chain length for an older woman.) Names were done perfectly! I'm excited to give this to my mom as a gift, with kids names on it! Thanks again! You did a great job on it :)

Date of experience: January 12, 2021
New York
1 review
0 helpful votes
Follow Drew A.
Unfollow Drew A.
Share Review
Report Review

Absolutely beautiful peices with great quality.
January 13, 2021

Gorgeous, great communication and turned out exactly as pictured. The chain is also really sparkly and pretty. I love it! It's the perfect length I love the font and every name was spelled correctly I pray it lasts along time so I can wear it forever.

Date of experience: January 11, 2021
Texas
1 review
0 helpful votes
Follow Erin H.
Unfollow Erin H.
Share Review
Report Review

Perfection! I love it my babies bought me this for mothers day and it couldn't be better! Thank you!

Date of experience: January 11, 2021
Georgia
1 review
0 helpful votes
Follow Alisha G.
Unfollow Alisha G.
Share Review
Report Review

Thank you for making quality pieces with meaning.
January 11, 2021

Thank you so much for making this. It keeps the joy of our little boy lost in both of our hearts. The quality and finish is amazing. So happy with my purchase!

Date of experience: January 11, 2021