RoseFeelsReviews 3,691

Very satisfactory especially if you know how to download a photo

Took a month and a half to receive. Product is great! Customer service was pretty good, responded to all inquiries.

You cannot see the picture. It's just a black dot where the picture we provided was supposed to be. For the cost, we didn't get the picture of the dog and basically just got a white rope bracelet.

The product l ordered finally arrived, the personalises bracelet was so tiny and the name broke off from the bracelet a day after, it was 'stuck' to the bracelet so poorly. Not worth buying anything from this website. I only selected a 1 star rating as this is the minimum option, l would rate the product a minus 1 in the least.

I received the bracelet but there are black spots on the picture. It cost over $50 and I waited almost a month for it. I was disappointed with my purchase.

Not great...was worried it was a scam when it initially said delivery was 2 weeks!
My friend turned 79 years old, and we didn't need this drama.

They made their website super easy to use and I loved the end result in my girlfriend necklace. The gems were both the right ones and on the right sides they needed to be and our names were spelled right

Nice and well detailed. Satisfied with my purchase.

Custom order with no preview. I wish I would have had the opportunity to see how my custom order looked like.

Not happy with material quality

Don't buy from this company. It's a scam they have taken my money and my order is nowhere to be seen. I even paid extra for delivery and theres still nothing 2 weeks later. I have been emailing them nonstop and now suddenly after messages going back and forth I can't email them anymore

Very poor service. I ordered the product over 2 weeks ago Jan 28th in preparation for Valentine's day. Even when I emailed to ask about how the order was progressing I got a generated response and was asked" Can't you just wait a few more days?". How long is a few more days? A week? A month? Did I have an option?

The order was "said" to be being rushed however I still received no other confirmation of this actually happening beside the generated email. Now here we're are past Valentine's day and I haven't even received information that the product is being worked on.

When I asked to cancel the order I was sent a very frustrating return policy that essentially says you get to keep some of my money no matter what. Haven't received confirmation that my order is actually being worked on AND I can't even cancel it? Come on.

I can promise you I will not be recommending your services to anyone.

Update: when I sent this response to the company their email was disabled.

It was great even it didn't arrive on the date that was stated.

Experience shopping was great, however I paid extra for express shipping and didn't receive it until a month later. Never received it in time for Valentine's Day

Good experience, only wish shipping would be faster.

The experience was very good. Product was beautiful.

Because I travel a lot for work, the idea of being hugged all the time was perfect. My wife loved it!

These guys do cheap work and have terrible customer service. Products shipped from Indonesia not the USA, so it takes a long time to ship. Go with anyone else.

Just don't. Chinese company, 2 months to receive, frames broken when they arrived. "Satisfaction guarantee" is a joke - they offered 20% refund and told me to fix the frames. OR, I could ship the broken frames back to China at my expense, and then they would CONSIDER a refund. Mind you - these were $70 frames and I bought 3 of them.

I've ordered from Rosefeels in the past and have been very happy with my purchase. I then ordered more Christmas gifts since then. Order early tho, it does take a while to get your order.

She loved it! Give product. Would recommend this to a friend.