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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Difficulty navigating results. Page data change (items disappear) when making selections for information then returning to search results.
Because this don't give me Anything guarantee that this will even work for yet again I got a pay money
I feel like it's hard to tell if listings are legitimate and safe.
What are you trying to browse for a certain price and not the location it should still work
Not clear that you need to pay for a subscription in order to contact anyone
I have to pay to send messages. There is no use in anything that is free if I can't communicate with anyone.
To many spam accounts encountered not enough real accounts to satisfy what the clientele is seeking
It's cheap that you don't tell people they'll have to pay to check inbound email before they actually do it. It's underhanded.
It took the 7 day subscription away for a couple weeks
Bro, you just charged me $30 to receive a GD message and you'll automatically charge me ANOTHER $30 in a MONTH. ONE MONTH! Then you ask me for a rating immediately afterward?!? What do you expect?
So far it is okay, though the response time on the chat box is a little slow.
If the site works for me I'll give you a 5-star rating. Functionality is ok. I'll
If the site works for me I'll give you a 5-star rating. Functionality is ok.
I didn't see that many roommates in my area. I also could not navigate. It kept changing, and I could not find the room again. I had to pay.
Charging a subscription to receive a message is ridiculous.
So far its been helpful with finding a place to rent.
I could not use my credit card even though there was plenty of credit avaiable.
Great quick fast easy quick updates and more check it out
You're spamming me with emails and texts. The website keeps reloading and I can't access my messages without paying for a subscription.
N/a I don't have anything really worth mentioning.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members