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Rock Bottom GolfReviews 918

4.2

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Rock Bottom Golf Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
93
value
92
shipping
94
quality
87

We monitor reviews for authenticity

Connecticut
2 reviews
0 helpful votes
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Service
May 26, 2023

I asked? About the product, read the reviews and I agree with the assessments.

Date of experience: May 26, 2023
Florida
1 review
0 helpful votes
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Just love rock bottom!
May 23, 2023

Multiple purchases from rock bottom and have never been let down once!

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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Delivery
May 19, 2023

Club was delivered prompt and in perfect condition

Date of experience: May 19, 2023
Maine
2 reviews
0 helpful votes
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Every Once In A While
May 16, 2023

I can find something that is not only at a great price but that actually fits as well. I found it interesting that the shirt I bought buttons left over right just like a men's shirt. Is the discount because of the screw up? I can live with that.

Date of experience: May 16, 2023
Virginia
1 review
0 helpful votes
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Glove gold bag
May 13, 2023

Easy to order a great discount, just too bad my first color option sold out. But the one I received is good also.

Date of experience: May 13, 2023
Massachusetts
1 review
0 helpful votes
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Returns
May 11, 2023

I don't believe you should charge $10.00 to return shoes that were too small. I would not have purchased them. This day and age of internet shopping that surprised me.

Date of experience: May 11, 2023
Minnesota
1 review
0 helpful votes
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Good stuff
May 11, 2023

Straightforward ordering, unique styles that I didn't see at stores!

Date of experience: May 11, 2023
Michigan
1 review
0 helpful votes
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Quick Delivery
May 11, 2023

Items ordered were delivered quickly! Great service!

Date of experience: May 11, 2023
Texas
1 review
0 helpful votes
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Satisfied
May 10, 2023

My order arrived sooner than expected. The ordering process is easy and manageable.

Date of experience: May 10, 2023
Virginia
1 review
0 helpful votes
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Prompt Shipping
May 10, 2023

Very good transaction. Products arrived in 2 days as advertised. Good prices!

Date of experience: May 10, 2023
Minnesota
1 review
0 helpful votes
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Garment Unit
May 9, 2023

Easy ordering process. I will definitely order other items later. Great experience.

Date of experience: May 9, 2023
Canada
1 review
0 helpful votes
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Tour Edge Pro 721 Driver
May 9, 2023

Ordered on 9th April and delivered on 17th, no complaints about delivery. Would have been useful to know in advance that I had to pay both brokerage fees ( not a problem) and customs duty. I expected to pay HST but not duty on an item made in the USA. I realise this is not RBG's fault, but the brokerage fee could be included in the delivery cost calculation.
All that being said, I love the driver and would recommend it and RBG to anyone.

Date of experience: May 9, 2023
Kentucky
1 review
0 helpful votes
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Snake eyes
May 7, 2023

Great clubs. Got them out on the course yesterday. Look and feel great!

Date of experience: May 7, 2023
Ohio
1 review
0 helpful votes
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Just what I needed
May 2, 2023

My experiences with Rock Bottom golf have been great! Anything I need, I can order and know it's what I want! Great job guys!

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Every club was off at least 3 degrees and some even 5. I shot the worst round of my life with them because I was foolish and trusted the product to be delivered ready to use.

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Midsized Bag Boy bag.
April 30, 2023

I ordered ad received this bargain bag within a week. This bag was exactly as ordered. I expect to use Rock Bottom Golf again when I order golf equipment.

Date of experience: April 30, 2023
California
1 review
0 helpful votes
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Easy to use site
April 27, 2023

Shipping on time, great price, happy with quality of product

Date of experience: April 27, 2023
Pennsylvania
1 review
0 helpful votes
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The best
April 27, 2023

Everything worked fine even when they didn't know whether white or yellow

Date of experience: April 27, 2023
Ohio
1 review
0 helpful votes
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Clubs arrived in 2 days!
April 27, 2023

Ordered a prepared driver and some new wedges and they came in two days! Safely packaged and clean. Will definitely order again.

Date of experience: April 27, 2023
Iowa
1 review
0 helpful votes
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I recently purchased both 3 and 5 Tight Lies woods, a Wilson 7 wood, and a Tour Edge 11 wood from Rock Bottom Golf. All of them were new and at really great prices. Beyond that, I received them with free and expedited shipping. This was a totally satisfactory process and I seriously recommend Rock Bottom Golf to other golfers.

Date of experience: April 23, 2023

From the business

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rockbottomgolf.com
Founded in 2000
North Chili, NY, United States