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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

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Virginia
2 reviews
5 helpful votes
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I agree with Kyle T
August 9, 2010

I agree with Kyle T. Roblox is a safe, easy to use website that has a high level of imagination. Smaller kids can just play games that people have made, and older kids can chat in the games with peers or make their own levels to share in the community. The only reason this site does not get a ten is because it's download file is so virus-ridden that it crashes your computer half the time you download it. I've seeen numerous complaints about the download file on their wiki. I've noticed another problem the file has is that after downloading it, the file becomes embbeded into your computer and is a nucience to get rid of. Overall, I give this site an 8.5

Date of experience: August 8, 2010
Louisiana
2 reviews
14 helpful votes
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$#*!ing retarted
June 10, 2010

$#*!ing retarted. These idiots come and smash all your hard work. And they charge you for pointless features!

Date of experience: June 10, 2010
California
7 reviews
26 helpful votes
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This is a game reviewed by BBC news. This is a virus free, safe and fun place for all ages 6+. For 10+ they can create their own games.

Date of experience: May 18, 2010