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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

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Florida
1 review
4 helpful votes
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Being 14, I've head a lot of there being kids stealing credit card info to buy roblox items, but that is the parent's fault for not keeping it from their kids. Other than that, the game is well polished and full of nice people. Here and there, there are jerks and what not, but it is best to ignore them. If a kid is 7 or younger, I don't recommend they play it. They would be easily offended by the bullies, most of them being far older than the age group recommended, so yeah. It is a little unfair that most of all customization is limited to premium accounts, but It is only 5.95$ a month, and I happen to make that amount in a week alone, so it isn't a problem. Those are my only two complaints, other than that it is an excellent game.

Date of experience: March 28, 2015
GB
1 review
12 helpful votes
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PLAYERS BEWARE
March 25, 2015

If you do want your child bullied and subject to verbal abuse, keep away.

Very costly Virtual Items, you will get bills in the £100's,

All they want to do is Rip you off.

Date of experience: March 25, 2015
Ohio
1 review
11 helpful votes
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A fun building game that lets you build almost anything you want. I've been on Roblox since 2010. There are TONS of cyber-bullies, hackers, and exploiters that were ruining my time on Roblox. The moderators don't even care about what people do or say online, instead they set up a system of bots that is never (or very rarely) helpful with reporting hackers/bullies. The game itself become addicting and drags you into it. It made me lose many close friends. After 2012, Roblox became a rotting piece of trash.

Date of experience: February 15, 2015
New Jersey
1 review
8 helpful votes
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My 10 yo hás been playing thìs game for awhile. Everything was fine until last week. We noticed thêre were 9 charges of 9.95 plus ỏne charge of 24.95. I called my credit card company to despite the charges. Parents beware

Date of experience: February 1, 2015
Australia
1 review
6 helpful votes
Follow RobloxSucks S.
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It is a fun game for building and I love to build, but the moderators don't care about flamewars and mods don't do anything about bullying. Sometimes innapropiate games like "S3X CITY" leak into the front page. Some games are horror and gory. I would reccomend this for 14+ and trolls. This game has too many trolls and they bully and discriminate me. It was very good in 2011 but now it's a piece of crap.

Date of experience: December 26, 2014
Canada
1 review
14 helpful votes
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I do not think this is a good game. LOTS of inappropriate content. You won't believe how much pornography there is on this 'child safe' game. I been playing this game for about 5 years and I can guarantee you this is a horrible game. It has many sexual predators and it has very disturbing content.

Please do not play this game or let your children play it.

I have been playiong it for years. I was once addicted to it, I bought all the memberships and features but it was all a waste.

Especially if you are a girl on this game. Be careful, there are a LOT of 'people' out there. First they will say 'oh you are beautiful, be my girlfriend' and stuff like that. When you say things like 'leave me alone' or 'go away creep' they will flame on you and call you profanities and 'report' you.

They also have many pornographic games and content. Lots of profanities and bullying.

Be extremely cautious about this game. Again, for you or your children safety.

0/10

Date of experience: September 16, 2014
Wisconsin
1 review
13 helpful votes
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To all the parents who might be reading this (I am 11 years old) this site is an exceptional learning device, but it can have some violence. I assure you though, NONE of the weapons used in this game are real-life weapons, and there is NO blood or gore. Honestly, if your child can't handle a nice game like roblox, they shouldn't even be on the internet.

Date of experience: August 27, 2014
Florida
1 review
6 helpful votes
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I got kicked out of a game for nothing and I was doing nothing wrong

Date of experience: August 10, 2014
California
12 reviews
38 helpful votes
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The bad reviews are just bad moments like every other game, it's great logic and thinking game, play with Friends create games, play games, much much MORE great for 9+ ok for younger.

Date of experience: July 21, 2014
New York
1 review
4 helpful votes
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Best game ever this is not a 5 star this is a gazillion star i am not kidding everyone play this. I do not even need to say or else because your going to regret not playing this.

Date of experience: June 18, 2014
Australia
1 review
7 helpful votes
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Hello Parents and ROBLOX users!
So I've been on roblox ever since I was 10, which was 4 years ago and to be honest, it was really-really fun meeting a lot of other people around the world. There are a lot of non-child-like things on roblox, but you have to expect that, roblox is not only for children, but for adults aswell. If you don't feel like your child is safe on roblox, ban them from using the internet or just introduce them to a new game. Either way, you can't always expect a game like roblox to be surrounded in kids that won't use bad language, it's the internet, lol. Anyway, I love roblox!

Date of experience: June 14, 2014
New York
5 reviews
30 helpful votes
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My kids play on this site all the time. Other kids are of course very blunt (and kids love cursing once they find out it exists) but they have recently added hashtag censoring. Inappropriate usernames are picked up slower than usual but profiles are deleted. I've noticed a lot of older kids (19 and such) playing, and their age makes them act rudely towards the other kids. Pretty good site. Don't waste money on the little Builder's Club, though.

Date of experience: March 22, 2014
Ohio
1 review
13 helpful votes
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The admins continuously abuse there power, my child is upset all the time while playing it. This site promotes bullying!

Date of experience: March 4, 2014
California
2 reviews
4 helpful votes
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Its good the only problem is the community apart from that its good

Date of experience: January 22, 2014
New Jersey
4 reviews
19 helpful votes
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Really, REALLY bad
January 19, 2014

Really, REALLY bad.
I used to play ROBLOX. That is, until it turned to rubbish.
The community is TERRIBLE. Everyone fights over which game is better- blockland, roblox, or minecraft. And every post I made on the forums was flamed in a matter of seconds. Even, worse, the moderators/admins don't even care about this.

Date of experience: January 19, 2014
GB
1 review
14 helpful votes
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Unacceptable behaviour
December 25, 2013

Unacceptable behaviour.
I am disgusted to the site. Roblox allows swear words to used, allows glitches and allows children to be unsupervised = joining online party's without parental permission!
Do you aprrove this? I rate it 1/5 because of all the above.
Parents out there, watch out for your child.
I can shut down their site and i will.

Date of experience: December 25, 2013
Georgia
1 review
8 helpful votes
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My kids have been plying this game for over a year, partially monitored because after reviews and other parents I know saying its a great site. Last night after I logged onto the computer I noticed in our recent computer history that there are usernames on roblox like "b*tchesandbast*rds" and worse, pornographic names. So after reviewing it further we have decided not to use this site anymore. Mainly because it is a free site where anyone can use any screen name and I don't feel it's appropriate. If I found this with ease, I can only imagine what else may be on this site that anyone has free reign of. Beware!

Date of experience: December 4, 2013
New Jersey
11 reviews
28 helpful votes
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It's great!
September 22, 2012

It's great! It is a fantastic way to express your creativity. You can create new fashions, build anything you want (literally), meet other people, hang out with friends, and a lot more! It's even more fun when you invite your real-life friends to play with you!

The only problem is, well, with all the cool features, it's a bit addicting. And by a bit, I mean extremely. Make sure you take a break every now and then! Anyways, it's a great game. You should play it.

Date of experience: September 22, 2012
Washington
6 reviews
43 helpful votes
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I give five stars since it is so dear to my eight year old son, but, I give it one star because my son is always on it.

Hence, three stars.

And there is NO plot or purpose to the thing other than you are a lego? Person breaking other lego people to pieces.

Hmmm...

Date of experience: August 19, 2011
Idaho
2 reviews
16 helpful votes
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Well i though it was good, Untill I found out they let kids make Cigar and Cigaretts as Free Models anyone could take, Yet they let them, And they call it a Kid Friendly site. Im not going to let my kids play this.

Date of experience: April 21, 2011