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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

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Australia
1 review
4 helpful votes
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This game is happy to take your money but when you as a parent want some increased control over your child's account this company has set it self up to be incredibly difficult to deal with, and careful of the auto billing arrangements disgraceful

Date of experience: August 29, 2016
California
1 review
7 helpful votes
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There is something bad at this company. When I downloaded the game I got a virus. I cleaned my computer and tried again and did not get the virus the second time I downloaded it. Other people complain about the virus issue online. Cinemark filed a trademark infringement, Minecraft is used for Roblox Ads, the Calfornia Milk Processor Board sued them. I have also personalty talked to upper management at the company, I will not share what I was told online because I do not wish to be identified... let's just say they know about what they are doing, they watch your kids and don't care about them, just stay away, please.

Date of experience: July 4, 2016
New Jersey
1 review
2 helpful votes
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In the past 24 hrs I put $50 into this game for my son. We had to pay to get his name changed because they dont tell you, you need to use your gamer tag in xbox one when you sign up. I paid for an avatar that we lost, my son paid for different features and they are all gone. The website is not user friendly. I a trying to find away to contact the company to get my money back.

Date of experience: July 3, 2016
Connecticut
1 review
1 helpful vote
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Roblox is AWESOME! I would recommend people under 10 NOT playing it, however. 1/2 games you will find someone who is swearing. NEVER enter ur real birthday. Don't try Robux hacks. Gr8 game

Date of experience: July 3, 2016
Ohio
2 reviews
15 helpful votes
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Ignore Jen g
June 26, 2016

There is no p904 on Roblox, it's good

2006 - Boring
2007 - Improving
2008 - Pre-Golden age
2009 - Golden years
2010 - Golden years
2011 - False advertising, Still good
2012 - More false ads, but still good
2013 - Good, but not great
2014 - OK
2015 - OK
2016 - Horrible

Date of experience: June 25, 2016
New York
1 review
5 helpful votes
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\This game might just be the epitome of crappy games. This is not as directed towards the Roblox Game, but towards Roblox studio so if you want a review for the game, I'll give you a summarized one here. It's O. K. But the reason why I'm giving this 1 star is for much deeper reason. Okay, so let's get into this. So for the past two days I probably put in over six hours into a city I was building in studio, two days worth of time wasted. Mind you this is a very time consuming software. So today, sure enough, I go and try to open up my place and it loads up to about 42%, sometimes 52% and then Roblox Studio crashes. I did research and none of the solutions helped me at all. I wasted two nights on this bull$#*!. I was going to continue the progress of the city but I can't now because of this crap. It happened to me, and I cannot change that but I want to help somebody else and say if you are going to use Roblox Studio to create something. DO NOT PUT TIME INTO IT! It will be the biggest waste of time when you are unable to access it! Thank you for taking the time to read this review, and to the Roblox Studio Developing Team: Fix your $#*!!

Date of experience: June 14, 2016
Florida
1 review
1 helpful vote
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ROBLOX was by all means a good game back in 2004 when it released however, as of 2016 the ROBLOX developers made it a literal free-to-play, I mean literally only free to play. About a month prior to this review ROBLOX has removed the free currency which most users lived off of for almost 12 years, tix, the removal of tix or tickets from the ROBLOX economy caused a mass fluctuation in prices for anything regarding ROBLOX's premium currency known as Robux, what used to be about $5 worth of virtual items had it's price sky rocket to about the value of $25 USD. Though the prices have come down quite a bit and have stabilized at a normal amounts, many long term users of ROBLOX (including myself) have left due to the developers decision to make it impossible for any free-to-play player to do anything other than stare at the paywalls put up by ROBLOX developers for any creativity with character design at all.

Date of experience: May 18, 2016
New York
2 reviews
6 helpful votes
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So I've been active on roblox for around 5 years now and I've seen the ups and downs. So I guess I'll give the bad news first. People call you a noob, hmmm let me think of somewhere else people will call you a noob. Hmmm, oh yeah! LITTERALY EVERYWHERE. So people will get called names, it happens everywhere. Yea sometimes there will be poor monitoring, there's only so many admins that can look over everyone. There are currently about 70,000,000 accounts on roblox so it's a bit hard to look over. Also maybe you shouldn't let your 5-7 year old play roblox, roblox can be fun to hang out and play with some friends but there are also many educational values to it, for example there is scripting which college students are using to learn about computer technology. It can also be educational to the younger audiences with its building, I know when I was 8 I had a great time trying to figure out scripting and building and what works and what doesn't.OK I'll just say the conclusion now. So get the game (It's Free!) and the only time your child could be harmed by the community would probably be without the right education. You go around to all these websites and see bad reviews from parents, you know why that is? It's because they have not played the game for the majority of their I guess I'll say online education? Well anyways parents have not experienced all that roblox has to offer. I'll say one more big point, is that roblox may look like a kids game but the majority of the players are teens and young adults who help with the community and do other educational things like scripting and all. So you have heard it from a 13 year old who knows lots about the game I guess, I recommend roblox!

Date of experience: May 17, 2016
District of Columbia
1 review
16 helpful votes
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My son was a Gifted and Talented, Straight A middle school student before he came to know about Roblox from one of his friends without my knowledge. He eventually got totally addicted to it. The worst thing is that Roblox doesn't need any parental permission to buy game cards with any amount of money and use the cards on-line. My son now fails in every subject in high school and still plays the game non stop. I tried everything to stop him but couldn't as Roblox declined to block his 'life time membership' account. My son now lost his entire career for playing this game non-stop and has turned extremely violent. Parents beware about this nasty game. It can ruin your children's lives. I wish this game never existed. They are really corrupt and don't care about children's future at all.

Date of experience: April 12, 2016
Iowa
1 review
25 helpful votes
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PORNOGRAPHY on ROBLOX
December 21, 2015

DON'T LET YOUR CHILDREN PLAY ROBLOX. My 8-year-old daughter was playing Roblox tonight and saw actual pornographic photos of real (non-pixelated) people having sex. She was in a room called "Adopt and raise a cute baby [winter]". NICE. Never again.

Date of experience: December 20, 2015
Philippines
1 review
1 helpful vote
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Nice
December 7, 2015

Timely discussion - Speaking of which, if people is searching for a service to merge are interested in merging of, my business found a service here http://www.altomerge.com/ and also here PDFfiller.com.

Date of experience: December 7, 2015
Texas
1 review
14 helpful votes
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Zero star
November 8, 2015

Roblox is full of hackers and it is not safe for kids, they always steal your identity and steal your money and the company is so corrupt I might sue them because we notify them about someone stealing the identities of the our kids and they do not do anything. My friends kids they stole their identities and we gave them the email of the one who hacked account and they do not do anything because they want you to buy more roblox.
The same person hacked the account of my kid 3 times and we gave the company his email and he still does with the same email. Either he works for the company or the company is full of thief. That is why I will be suing them next week with some other parents

Date of experience: November 7, 2015
New Jersey
13 reviews
14 helpful votes
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Okay.
November 1, 2015

A safe system. You can easily put parental controls on your childs account, disabling parties or invitations to meet/skyping or anything else social related. You basically have full control over what they do. ROBLOX does NOT allow glitches, bypassed words or inappropriate places. You may report the player for unjust actions/inappropriate actions. It's fine overall, but most adults don't know.

Date of experience: October 31, 2015
Pennsylvania
1 review
3 helpful votes
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My problem
October 30, 2015

On the Roblox game named ROBLOX HIGH SCHOOL i bought some gear before the halloween update. When i went on after the update (today) all my gear is gone from the game it is making me buy the gear again to use it. Can you please fix this.

Date of experience: October 29, 2015
South Carolina
1 review
3 helpful votes
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Great site
August 6, 2015

What a great site! I have been on ROBLOX for 3 years now and over the past 3 years i HAVE ENJOYED USING THIS. Just closely monitor profanity, as sometimes things slip through the cracks. But overall, this site is perfectly fine and nothing is wrong with it.

Date of experience: August 5, 2015
Illinois
1 review
4 helpful votes
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I have been constantly watching my son on Roblox, I was aprehensive at first due to some content. However, I admit he has become too preoccupied with it. Therefore, I have parental controls, and a password protection. In reference to credit card use? Apparently, there are some parent's in need of "parental guidance ", not Roblox.,

Date of experience: August 4, 2015
Philippines
1 review
9 helpful votes
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Best game EVER
July 25, 2015

$#*! soccer moms i hope you learn your children watch pornography
And your child probably bullies poeple in school

Date of experience: July 24, 2015
Canada
3 reviews
11 helpful votes
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ROBLOX is extremely safe and core features are free. You get to create your own game with easy-to-get-used-to tools in ROBLOX Studio and also discover some amazing games from realistic simulators to beautiful showcases to addictive shooters! I also bought Builders Club and I could keep the items I got that were BC only once it expired! The place slot limit was reduced though but it wasn't reduced back to 1 like I expected it to be, it was reduced to 5. The purchases I made were received instantly. The moderators are also very kind.

Date of experience: May 31, 2015
Massachusetts
2 reviews
11 helpful votes
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Not a safe site
May 25, 2015

Would def NOT recommend, not safe. My 12 year old daughter was showed how to download skype from a person from Nertherland so that person said. And was asked for credit card and checking info my info. So be careful people hide behind the computer.

Date of experience: May 25, 2015
Idaho
1 review
9 helpful votes
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Just to let you all know... I'm 15 now. I have been playing on Roblox for about 3 years now... and its "ok". In my first year and a half of playing this, it was like nothing else even existed. It was so fun to play that I was on it whenever I could. But after that, roblox became, well, trash. There was a lot more hacking going on, cyber-bullying, just crap that I couldn't stand. I had VERY FEW great friend on Roblox. Some I actually decided to meet in person and became best friends with in real life. Yes I know stupid idea but I had an adult with me so I was fine. But some of those friends I only got to see like once to three times a year irl. Ever since a lot more hacking and bullying came into the picture... Roblox just isn't as fun anymore. I have had my best friends quit and so I can rarely talk to them anymore. I just really hope someone can change this problem so my friends will gladly join roblox again.

Date of experience: April 6, 2015