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Roblox

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
309
value
277
shipping
177
returns
208
quality
281

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NL
1 review
0 helpful votes
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His game encourages violence, death and horrible things. People walk down the street with a gunThey also spend a thing called robux on this game just to buy stuff. U MUST BAN YOUR CHILD FROM THIS REVOLTING GAME. Save their souls from this poisonous game. My child bought 80 robux for 1 euro. My wife is mad with me. And worse my son wont come of this game. He surpassed 20 mins. He hasnt done his daily reading for years. Hes so addicted to his screen. Hes a roblox holic. Dont get this game. It will ruin them. Scammers violence and sexual content. TOTALLY INNAPROPIATE FOR YOUNG CHILDREN. ITS DISRESPECTFUL. Sincerely Bruce Da Basher

Date of experience: December 18, 2020
Ohio
2 reviews
0 helpful votes
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Not for children
December 16, 2020

They popped up porn adds on my little sons tablet its disgusting and they won't stop I have reported the adds many of times but they keep showing up and my child has been exposed to the worst stuff you can see and im very disgusted and angry about it

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
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Ok I joined roblox maybe 3 years ago.And i was like wow this is amazing. Then i got robux and made a pretty cool avatar. Then i come getting friend requests from girls all the time. So i didnt wanna be rude so i accepted them. Then all of was always trying to date me.Or try to freak me out. I mostly had friends that were guys for playing guy games like football and basketball. I was always getting asked out by girls it was wierd. Also i have a new account its on the title i quit my old account. Anyways, so i made a group of friends and we were like a family i was the son there was a dad and a mom 2 brothers. About a year past and we were like just best friends instead of family.And the mom is in this so her name is gonna be sarah.So i was playin adopt me when sarah joined me. She said she found a bad game and told me to join her. For being the curios 10 year old at the time i was joining her. I got into the game, and there was girls and boys having sex. Saying innaporite things. The girls came up to in front of where Ur no no square is and started twerkin on it and saying "Daddy Harder" I moved as soon as she came over and said that. Trying to make this game stop by threatning ppl who were twerking to video this and send it to roblox and report them. They didnt care. So i left the game and reported it. Oh yea and i forgot there were animations called bang hump suck and ect. There was items of bear ciggerate and lean.

Date of experience: December 15, 2020
Israel
1 review
0 helpful votes
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This game was my favourite since i started playing it and played some games but until i knew about online dating and those kind of things and seeing ppl dating and thes kind of things i started to feel normal with it but after i knew LBGTQ+ AND ILLUMINATI AND ALL OF THAT Guess what happened. IT BECAME BORING EVERY GAME MUST HAVE DRAMA AND RPING AND ONLINE DATING AND LBGTQ PLAYERS/PEOPLE/USER I REALLY WANT THESE THINGS TO BE UNALLOWED (BLOCKED) and then it whould be still my fav but now what i do is just play obbies or chill and play some meepcity and those kind of things and i dont like and RECOMMEND LBGTQ+ AND ILLUMINATI AND Online dating but slenders and Cnps (copy n paste) is kinda normal so i beg you please make it better and im a a player in it but somehow i still love the game...

Date of experience: December 14, 2020
Missouri
2 reviews
0 helpful votes
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I like it but
December 14, 2020

1. The fake mercy is horrible 2. The bun bun hackers 3. People are jerks 4. Old roblox was better but other than that I love roblox

Date of experience: December 14, 2020
Canada
1 review
2 helpful votes
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Bottom Text bruh, we need more nsfw in the games bruh, make it more inappropriate because it'd be epik

Date of experience: December 13, 2020
Canada
3 reviews
2 helpful votes
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Roblox is the best!
December 12, 2020

I love roblox I've been playing since 2019 i know not long ago but its a great game and I'm so close to getting the golden egg in adopt me all the games on there well not all but lots of the games on there take effort to make but there is lots of robux scams so instead of falling for that I just bought my own robux I would recommend this game its my favorite game

Date of experience: December 11, 2020
Georgia
1 review
1 helpful vote
Follow Maurasho W.
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The game is good but one little problem we cannot chat on xbox it makes it hard to play and if people on xbox dont respond someone might take it in an offensive but wonderful game

Date of experience: December 11, 2020
Mexico
1 review
2 helpful votes
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I just wanna play this game but no matter how good my computer is the game will always crash forcing me to leave the game and relog just imagine you are 99% done on your tycoon you are so happy to complete it and guess what DISCONNECTED BECAUSE YOU SUCK and you have to start all the way from 0% or I am about to end an RP we took so long to make and guess what DISCONNECTED BECAUSE YOU SUCK and the updates just make Roblox WORSE AND WORSE AND WORSE IF ANOTHER AWFUL THINK HAPPENS IM NEVER PLAYING ROBLOX EVER AGAIN

Date of experience: December 9, 2020
Denmark
5 reviews
16 helpful votes
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Unprofessional...
December 9, 2020

I have been using Roblox since 2018 and I was quite happy with it but when I faced a problems the support showed how unprofessional and ineffective they are... I'd expect better from such a big company. Support is unable to even understand the most basic problems when well explained, got a feeling they don't bother to read my emails and just return a standard response.

Date of experience: December 9, 2020
Washington
1 review
4 helpful votes
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I have been playing roblox for almost a year now. I have loved playing Roblox and SO many games like TH, arsenal, Flee the facility! They do have aggressive scenes but they r not even the u know " aggressive " really. It is fun but I recommend the parents should only do 13+ or 12+ up. But yeah... just make sure yall be safe baiii

Date of experience: December 8, 2020
Indiana
2 reviews
2 helpful votes
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Shutdown Roblox
December 6, 2020

Lost account info, purchases, friends password reset didn't work no live rep unauthorized purchases

Date of experience: December 5, 2020
Canada
1 review
3 helpful votes
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Bad customer service
December 3, 2020

Very rude customer service. Requested to remove kids first name from username due to privacy / security concerns. Their response: We can't do anything. If you want, pay for it.
Even Xbox let me do that. Moving on...

Date of experience: December 2, 2020
Texas
1 review
12 helpful votes
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Great Game!
December 2, 2020

This game is great, as long as you stay away from the violent games. I play this game a lot, and its really fun. I'd recommend playing this game called dungeon quest. There may be bullies on there, but you can always just turn safe chat on. Plus when you reach a certain level on the game, you can even have players envy you and be your friends. There are many features on that certain game so I would recommend that game over any other game on Roblox.

Date of experience: December 1, 2020
GB
1 review
1 helpful vote
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Brilliant Game
December 2, 2020

This is a game I play every day! I love it. Would recommend to all ages. I don't know why there are so many one star reviews! Some people are complaining about the scams they get, or if they couldn't get robux or something. I didn't manage to get robux - but then a few hours later, I could get robux. Just please consider the game it self.
Thank you for reading this review. Make sure to leave a positive review!

Date of experience: December 1, 2020
Florida
2 reviews
0 helpful votes
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Love
November 30, 2020

I love this app because it helps me think that i love the games and the other and the ones that i love so yeah byeee love yall <3

I love it!
+1
Date of experience: November 30, 2020
Italy
1 review
0 helpful votes
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Verifying system!
November 30, 2020

I can't really use roblox when I always have to verify myself. I understand it's for the sake of bots but at the same time it kept telling me I was wrong which I wasn't and I'm trying to run my own group on this game, means I cannot really since this keeps happening when I try to post an update.

Date of experience: November 30, 2020
Massachusetts
1 review
0 helpful votes
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Great game
November 29, 2020

I love playing it. I play it everyday with my friends and by myself. I, myself don't think that it is a scam or inappropriate. I would highly reccomend it

Date of experience: November 28, 2020
Brazil
1 review
8 helpful votes
Follow anon y.
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A user was being mean to me in a game. When I told them to stop, they enabled a hacked client and terminated my account. Then, the user tracked down all my alt accounts' passwords and sold them on the black market. Trolls then proceeded to buy tons of "Robux" using my credit card information, which they also stole from me, and spent over 1 million dollars on Robux. When I asked Roblox about this, they said "get rekt lol, I love the money I got" I am writing this before selling my computer to make my debt a bit smaller.

Date of experience: November 25, 2020
Utah
1 review
0 helpful votes
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People do hack it
November 25, 2020

They say that no one hacks though I played a game of pillow fight simulater and this guy called pizza guy with numbers after that I can't remember was flying wall clipping using invinsibility I called him out on and reported him and he threatened to destroy my account he didn't though

Date of experience: November 25, 2020