Road Runner Auto Transport

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Road Runner Auto Transport

4.4

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Road Runner Auto Transport Reviews Summary

Road Runner Auto Transport has a rating of 4.4 stars from 1,872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.

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ShirleyAnn S.
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Great guys that I dealt with when car was picked up and when delivered.

Date of experience: July 24, 2019
Jane W.
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Very reliable
July 22, 2019

Very reliable.

Date of experience: July 22, 2019
Pete C.
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RoadRunner transport did a great job
July 22, 2019

RoadRunner transport did a great job. We were actually stunned at how fast they got our vehicle from south Florida to central Ohio. Thanks!

Date of experience: July 22, 2019
Frank K.
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Quick, easy and courteous follow up
July 21, 2019

Quick, easy and courteous follow up. Thank you, Anthony G.

Date of experience: July 21, 2019
Zia R.
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Good price compared to other quotes
July 21, 2019

Good price compared to other quotes. Good clean service. They kept me updated throughout the process. Car delivered from NJ to Florida without any apparent damage.

Date of experience: July 21, 2019
Ravi N.
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Very well organized and very friendly staff
July 20, 2019

Very well organized and very friendly staff. The pick up truck drive Max and Lea who was coordinating on the phone very professional and friendly. Top marks for customer service. Provided frequent updates before and during the transit as they had promised. ***** Five star experience.

Date of experience: July 19, 2019
C N.
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Easy forms to fill out and to set up the shipment.

Pick-up date was delayed due to other car shippers being late with their vehicles. Real time tracking would be helpful as we had a 48 hr window of uncertainty for the delivery date and time. There appears to have been some wheel scrapes that occurred as a result of the journey.

Date of experience: July 19, 2019
Michael F.
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Good service on time and fast
July 17, 2019

Good service on time and fast

Date of experience: July 17, 2019
Roger F.
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There was a minor glitch in the final scheduling process but aside from that, the experience was very good.

Date of experience: July 16, 2019
Michael M.
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Great experience, no hidden prices,they do what they say.They get a date in place,pick it up & delivered on that date

Date of experience: July 15, 2019
Jaye L.
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Car hood was damaged when it was delivered
July 14, 2019

Car hood was damaged when it was delivered.
I should have checked the car closer but it was the next day when I saw the damage on the hood.
There was 2 possibilities how the damage got done.
1. It happened during transport or
2. The damage was done at the dealer before it was picked up.

Your driver did not show me any pictures at delivery of the car but I would guess he would only take pictures of any damage, not the whole car.
The dealer said he had pictures of the car and there wasn't any damage to the hood. He did not send me pictures backing up his claim.

I can't prove either way; I guess I am stuck for a $500 repair. Next time I will check the car at delivery closer.

Date of experience: July 14, 2019
Dirk B.
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Very good communication!
July 14, 2019

Very good communication!

Date of experience: July 14, 2019
james a.
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Car delivered on time with no issues
July 14, 2019

Car delivered on time with no issues

Date of experience: July 14, 2019
Krissy M.
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The car arrived damaged
July 12, 2019

The car arrived damaged. Had a big dent on one of the fenders. Like it got dropped on its side or t-boned. We shipped this to Dayton for the owner Earl Martin. He is not happy with roadrunner. Please contact Earl Martin at *******254 cell

Date of experience: July 12, 2019
Tanglyn B.
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It's been a pleasure working with Jordon Ridge, thanks J...

Date of experience: July 11, 2019
Kirsten S.
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They got my car shipped to me in a matter of days. Super easy process.

Date of experience: July 10, 2019
Lynda R.
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The overall process was amazing right down to the excellent customer service! Thank you for taking care of my lady bug.

Date of experience: July 10, 2019
Linda P.
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The only problem we had was the date my car was scheduled to be picked up. It kept changing and was very stressful.

Date of experience: July 9, 2019
Lee F.
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They were super responsive, very flexible, and did a great job! They got to our destination super quickly. Would highly recommend.

Date of experience: July 9, 2019
Ronald T.
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Good interface
July 9, 2019

Good interface

Date of experience: July 8, 2019