RK Guns

Ordered a firearm from rkguns, I received notification of shipping and tracking number. FedEx tracking shows delivery at my local Rural King at11:58A on Tuesday, as per Rural King I waited 24 hours after they received it to go to the store to pick it up on Wednesday at2:00pm. I was unable to pick it up due to the store not officially transferring it to the store database. Was told I could pick it up tomorrow (Thursday). I went in on Thursday at 2:30pm. Was told that it still had not been transferred to the store even though it was physically received on Tuesday. I called the store on Friday afternoon and was told it still had not been transferred. So, Rkguns/Rural King
doesn't adhere to their own policies,
( allow 24 hours after we receive your firarm to allow for processing) and I believe the are in violation by not transferring in the required time ( by close of business the following day after receiving. I would not recommend purchasing from Rkguns.

RK guns had a cow print gun advertised on sale. I ordered it. Never received it. No responses to my emails. Finally got someone on the phone and he didn't seem to give a crap about my issues. All I was told is "I'll have to contact the manufacturer and get back with you" never heard anything back though and when I logged in to my account it says my order was cancelled. Poor service and terrible customer service. Definitely would not recommend wasting your time.

Ordered two guns at one time. Just a couple of.22lr. I guess that was too big of an order for them to process. At first everything seemed fine. Order hit my credit card as pending, status went to processing, so all was good. Website said at least 10 days processing which was no big deal. I wasn't rushing or an any hurry. As the 10 working days came and went I never gotten any email about the status of the order. But I did receive probably 100 email ads and sale papers saying how they are dedicated to all my firearm needs. Week three I tried email. Nothing mean, just inquiring about the status. No response. Nothing. Just an automated we received your message and someone will contact you. So at the one month mark I actually called them. Talked to a nice supervisor and she assured everything was going smoothly. Said one gun was out of stock and that was my delay. She apologized for my unanswered email and said they were shorthanded. Again I wasn't in a hurry so I was patient. So durning my wait I keep checking my status (processing) and looking at the hundreds of course mail advertisements. The items I ordered were always listed in the ads as in stock or new stock arrived or on sale this week. We site showed in inventory and then out of stock and then back in stock. But my status never changed, always processing. Week 6 tried email again. This time I was a little sarcastic in my tone but nothing vulgar or profane. But again no real response just automated message.

But finally my status changed. After all this time. It changed to cancelled. No email, no notice, no nothing. Thanks rkguns. I'm glad to know you can supply all my firearm needs.

There was a particular firearm I have been searching for. It became available on Rk Guns and a competitor. I chose to purchase through Rk for my own convenience as I have had good experiences with purchasing from them before.
Sunday, March 3, I purchased the CZ that was exactly the one I was looking for. On Saturday, March 9, I still had no updates on when my firearm was to be delivered so I signed in for the third or so time to see an update only to find that my order was canceled!
I immediately called customer service to see why. The representative I spoke to said the gun was out of stock. Yes, that's right, OUT OF STOCK! They sold me something they never would have, kept my money for a week, and canceled my order without so much as an email or any attempt to let me know. Gotta wonder how many people this happens to yearly that they get a free weeks worth of interest from?
Now it gets better. I asked for a rain check or to be moved to the top of the list when this becomes available again only to be told, "We don't do that here." Not only did I not get this firearm, but it was unavailable on the competitor's site as well. Talk about feeling absolutely unimportant to a company that only sees my $$$. I will never buy from Rk Guns again, and have no intentions of patronizing Rural King again, a store I visit on average twice weekly.

First they had an issue with the FFL I selected from THEIR website. Then they had issues tying that FFL license to my order. Lastly, they canceled it and this is why: because a 3rd party verified my information and something didn't match. A letter, a number, an address, she could not tell me what it was and said it would most likely happen again if i were to reorder. I could not reach out to the 3rd party to ask why. I have all permits required and served in the military. I have never had any issues like this. Do not waste your time!

Rkguns.org is an online scam. Don't sent them bitcoin for your purchase of a gun. You will not get your guns or your money back.

Just like all other reviews, customer service is bad. They wont answer emails. I asked why my order handt shipped after 2 weeks, no answers for a week. Took 3 weeks to receive, then after it shipped got an email saying that they had to order from the manufacturer...really? It was "in stock" when I purchased. Dont purchase from them. I asked for them to make it to me and said there is nothing they can do.

Honestly, I don't know what these other reviewers are saying about RKguns but, my experience was much better then I expected. I ordered my new gun 12/18/23 and the gun store that I had it shipped too called me and asked me to pick it up on 12/22/23. In Four days, they cleared the payment, shipped the gun and it's in my hands. I've bought a few guns online before and this definitely was the fastest shipping and receiving I've ever come across when purchasing a firearm. I've never bought anything from here in the past but I am going to be doing business with RKguns on my next purchase.

Ordered a firearm on line 2 weeks ago. Called customer service to get a status on the order as I was previously told that there's a 10 business day wait before a shipment goes out. Today (10 business days later) I was told the order is still "processing". I was also told once the order is processed there's another wait of 10 approximate days or more before shipment. What?
I don't think they have the firearm from the manufacturer to begin with and are just stringing you along until they get a shipment. Too many vague answers from this outfit to ever consider doing business with them again on firearms.

Ordered a Henry 22WMR Express Mod H001ME, Received just a 22WMR Model H001M. My bad. I didn't discover it til I go home so I guess I'm stuck with it.
The Express model has a Picatinny rail on the receiver and a Monte Carlo stock. No iron sights. The one I received had a t egular stock. Instead of a Picatinny rail has a grooved receiver,

They are very slow at processing online orders They say it is in stock but they don't let you know on up dates to where your order is.

Ordered an mpa defender 9mm on the 18th of july, from rkguns.com took them until the 25th to "process" my order, it shipped from the distribution center in mattoon IL on the 25th of july and didn't get the the warehouse until the 31st of july, warehouse is also in mattoon IL, then it took another 5 days for it to ship to the store in IN. It gets to the store on the 3rd of August, i'm not notified until the 4th of august that it is ready for pick up but i was at work and couldn't get there until saturday the 5th of august. I get there and inspect the weapon and all seems fine so i do the paperwork and they tell me there is a 3 day delay on picking up my weapon so by this time i am pretty upset that it has taken almost a month for me to even look at it so i call customer service to ask what is the delay about because i had just purchased a para pt14-45 on the 25th of august from buck and jakes and there was no delay, i was told they have nothing to do with the delay and i could come get my weapon in 3 days time. So i go back into the store while still on the phone with customer service and no less than 3 people were playing with the weapon i had purchased and inspected so i told them that i would like for them to not be handling my weapon because it is baught and paid for and its not a toy. At this point i am so upset and felt i was being lied to so i left the store and drove to buck and jakes to buy a taurus gc3 9mm and magically it took 15 mins for my background check to come back and i took the taurus home. I do not know why they lied to me repeatedly or why it took almost a month to get it to the store just to be told i have to wait even longer but i will never buy from them again. I am a 23 year army vet with zero criminal record (minus a speeding ticket i got in my camaro 3 weeks ago) i have bought over 100 weapons and NEVER have i had to deal with this kind of thing. Do yourself a favor and buy from literally any place else!

Ordered and paid for a.45 pistol. It took about 10 days for it to come in. Then, of course, the background check which was "DELAYED." as usual. I waited 4 days and contacted the store and to no surprise they decided they could keep it 10 days or possibly till May 4th. I informed the first dufensmirtz that I had never waited more than 3 days after the background check was started. For same reason the sales person went and got the manager to tell me it could be till May 4th. It was April the 4th when the check was started. The manager said "we have our own rules here at Rural King." At that point I knew it was useless talking with these people. I advised I would call customer service and start another refund. 0-2 and that will be the last time I'm ever in that store.

I ordered my first firearm from RK Guns on March 1st. I contacted customer inquiring about delivery and was told it was delivered on March 7th. No proper follow up. The firearm was delivered to someone home who was a basket case. This has been the worst purchase experience ever. I would NOT recommend this company or it's vendors.

rkguns.org is the Best. Especially Agent Aaron. He was very responsive and helped me throughout the process. I HIGHLY RECOMMEND rkguns.org. They also take Payments via Cashapp and BTC was difficult for me at first since I am 76 and not a Tech but was given help by their agent online and got my firearm delivered within 5 Days
Ronald Lee.

This was the most disappointing firearm purchase experience to date for me. Customer service is horrible and has no answers. Lead times to process run longer than anywhere else with no sort of cooperation to get status. Absolutely disgusting. Me and me two neighbors ordered the same gun, at the same time, they got there's 3 days later…day13 and mine still shows 'processing'. Absolute garbage service, snotty arrogance, and who GAF attitude from them.

I just recently purchased a gun from RK with a top cocker and seen that there was two style available. A top cocker and a side cocker, I knew the side cocker would be better so I decided to reach out and see if I can switch to the side cocker style. A lady picked up and said no at first that they don't carry the side cocker. Then I ask well why would they have the gun online for sale, Then she decided to check the system, in which she could've did from the start if she was a peoples person and wanted future business. She said they don't have any available with no solution. RK need to find a receptionist that public relations to ensure future business. I was truly unsatisfied

I am an avid gun show fan and un conditional supporter of the second amendment but the January 1st show was a sham, first the lobby had about 250-300 people waiting to get in because there was one person selling and taking tickets at the door AND inspecting in coming fire arms, there was NO security inside or outside anywhere to be seen so all these people were standing in a winding line that filled the lobby, I was about 20 feet from a plate glass window when someone outside lit off 5 rounds through a big plate window, yes 5 of them and he left on foot and got away, two people were slightly injured, the day before a rifle was fired in the parking lot, again where was security? I will never attend another RK show, I love fire arms but this is an unacceptable situation and only ruins more reputable shows as the media does not care, all gun shows are bad, RK needs to re think the way they do business and not cheap out on security, dead customers cannot spend money.

I shop the Clarksville TN store. The folks at the gun barn are great. Helpful, thorough, and friendly. Personally, I don't buy anything sight unseen, especially a firearm. I have nothing negative to say. Keep up the good work!