RK Guns

Your inventory, if you call 1 gun an inventory, is a fat joke. Is that how you get everyone's email address?

Customer service "SUCKS". Ordered gun had it shipped, no response on when gun was received or if it was received. Do not have your gun shipped here.

I got ripped off and RK wouldn't set it right. I put in an order for a bunch of Ammo, paid $$$ for shipping and got 10% of the load. Called them and they blew me off, big time. I WON'T BUY FROM RK EVER AGAIN!
That is my lawful OPINION and I'm sticking to it. Awful experience...

I recently purchased an ez9 snw pistol at Clarksville tn store. Although I had to order it online as they had sold out at the store. The process was painless. I printed out copies of the transaction as it went along. They kept updating as to the progress of my order. True to their time frame the order came in. At the store we did the background check. 15 minutes later we were out the door. The salespeople were all curtious and very helpfull throughout the process. As I am not a new gun buyer and have purchased shotguns, rifles, revolvers and pistols at other various stores this was a pleasant experience. I will not hesitate to make additional purchases from them. Keep up the good work RK and thanks! John O.

Ok first off this is an honest reveiw i order an handgun they said 10 to 14 days i was getting alitte impatient at times mostly cause i was excited anyways the purchase was easy as pie shipped out quick i would of had it quicker but hoildays past and did not help the only thing i feel needs to happen is better trackment on items thats it most of the reps were clueless but again its rkguns problem the people are followong protocall anyways all in all great experience and will shop for another weapon for sure

It's been over a week since I ordered a pistol, the Lafayette, IN store had the very same pistol back in stock, no one called or text me to come in and pick one up. Poor business.

I have bought many firearms and ammo from my store in Indiana and have never had an issue. Our store always has great selection and very helpful staff. It's the only store I go to anymore for firearms. Seems like these new liberal gun owners buying guns due to covid got mad about the red tape!

I have to agree with a previous post by Tim R. Rk guns sends me sales ads almost every single day. I have contemplated buying several firearms from them but virtually every single gun they have listed is always marked as out of stock. When they get it back in stock, you can't get it at the sales price that they advertised in the special they sent to you. You can't order one at the sales price when the ad is sent, disappointing to say the least.

I asked the young lady about my order & she explained it took 10 days. I said shipped 11 days ago & not there. I said I will start buying my firearms somewhere else. She said quote that's wonderful & then hung up on me after I canceled my order. The lady/person has no room to be working with the public. RKGUNS/ RURAL KING ARE HITTING THE BOTTOM OF THE BARREL. DONE SHOPPING FOR ANYTHING IN STORE OR ONLINE. I GUESS THEY ARE HURTING FOR HELP BAD NO MATTER HOW RUDE. I WILL NEVER NEVER GO TO OR ORDER FROM RURAL KING OR RKGUNS AGAIN. THE PERSON SHOULD BE FIRED. I CANCELED MY ORDER. DONE ……..

Unless you live close to a store don't bother.
You order online wait for firearm to ship then still need to drive to the store wich in my case is 2hrs away to fill out paperwork and then go back 3 days to a week later to pick up. Your better of going to your local gun store and save the gas. Oh and they dont refund shipping so there making money regardless if you cancel your order. I will never buy here again.

I ordered my Taurus Judge 3" revolver almost a month ago after I was notified that it was back in stock. I paid for it with my credit card and waited patiently for it. Today, I received a email from the company telling me that my order was Canceled because,
Unfortunately, due to extreme volume and the current state of our nation, we are seeing issues with finding and acquiring inventory. The product in your requested order falls into that scenario and we are now forced to cancel your order.
This is Unbelievable and shows their unconcern for their Customers. I will never shop in their stores again and will tell everyone about their SCAM COMPANY!

Very poor quality. Swindlers and liar. Order was shipped to the incorrect store and will be closed. Embarrassment

I ordered a Ruger Mini-14 target rifle from their site and got it two weeks later from an FFL in Wisconsin, no problem. I paid $702 total and I know the gun is worth about $1400 now. A few days after ordering, I noticed the gun was out of stock - I guess I got lucky. That was three years ago and it has since never been available. I see now, as of Feb. 2021, you can't even ship to an outside FFL anymore. WOW! All in all, it was a great experience for me, but now would probably be impossible. I guess you gotta strike when the iron's hot.

I have purchased 3 firearms from RK Guns in Parkersburg WV. Every purchase has been perfect with a knowledgeable and friendly staff!

My new hand gun showed up in perfect condition, and shipped quicker than I expected. Great job. Thank you.
Ken S.

I see a lot of negative reviews here but I have made 2 purchases that were nothing but a great experience. I did make a third purchase that seemed to take a little longer than expected. When I contacted Customer Service via email, they responded within 30 minutes. They apologized and told me that the order had to be canceled. I completely understand given the current climate, I assume that only so many were available and I was last one to order.