RK Guns

Absolutely the worst I've come across. The DMV is easier to deal with. They screw up, YOU pay. They fail to ship, YOU pay. You get the wrong thing sent to you, YOU pay! YOU pay for all their mistakes and then get SNOTTY service rep "helping" you, who yells it's YOUR fault THEY screwed up. Like buying from a bunch of 3 year olds who can only say, "MINE"!
Absolutely the worst! Of course this is only an opinion, but you can't say you weren't informed. Go ANYWHERE else!

As many, I repeat MANY others have said, "in stock" means nothing and neither does the stated timeframe. I waited a full month to receive a supposedly in stock rifle and my local store is only a 4 hour drive from the RK distribution center/warehouse that the rifle shipped from. I called customer service and they couldn't tell me anything, neither could the store. $1300 rifle and nobody can tell me where it is. In the end, turns out for the $12.99 shipping, they throw it on the same semi that is already headed to the local store with another load of mostly imported junk that they sell these days. There are multiple online gun stores that will ship to your local FFL transfer point and have it to you in 2-3 days. I gave RK a try and will never make the mistake again. In fact, I'll never buy from their gun counter again either.

Another story of ordering a firearm that says "in stock", receiving a purchase conformation and waiting the 3 weeks to find out it's suddenly out of stock. Figure it out kids.

I have bought several guns from RK Guns using the same credit card. Suddenly, I can't buy guns due to their third party fraud company. When I called them, they were of no help at all and said they couldn't tell me anything or help me because the third party fraud company flagged the sale.
What kind of company lets the tail wag the dog? It's ridiculous that they could tell me anything or rectify the issue.
Now I see why they have such a poor rating.

Quick computer entered forms, wide selection of guns & accessories. Free coffee in RK stores. Neg 1 strar for being at the very back - 2 min walk.

Do yourself a favor and keep on scrolling when wanting to purchase a firearm online. 18 days and four phone calls only to find out it is not in stock when it was advertised as such. Luckily after purchasing $250 worth of ammo and a holster i found what i needed elsewhere at a cheaper price.

S&W Shield Plus was the firearm I was interested in. After getting home and looking at websites found out it was for sale at RK ninety dollars over MSRP /MAP. Should have bought at LGS or even online for MAP or less.

Called and asked if price was data entry error after being on hold with corporate car told that's their price.

Have always gotten good pricing prior to this. My fault for not being better informed of current MAP and prices. RK gun barn will be off my list of dealers going forward.

Site says they have it in stock to only receive a message 20 days later too inform that they can not fulfill the order. Basically a scripted reply…. Got a excuse saying thier site has too many orders coming in which is complete garbage it's a stock based system as orders come in inventory goes down and you can't tell me thier system doesn't work that way…when you mention you e bought a gob of ammo for the particular firearm their reply is ammo not refundable. They are terrible at customer service and I will never shop their again not for a firearm or anything else for that matter they try and play it off like they tried too fulfill the order by reaching out too the maker which is completely a lie I reached out and the maker has many in stock ready too ship… so good bye rural king!

They sent me a rifle that did not have a removable side-baffle break when the one I ordered specifically stated that it was removable. I contacted customer service and they were extremely rude and repeated the same line over and over that "since I received the rifle I had to take it up with the manufacturer for warranty" and did not back up their sale in any way. They advertised something that they didn't provide after I paid for it, should be false advertising or straight fraud. Absolute garbage.

They had what I wanted, and the free transfer at one of their stores is nice, but 10 days to process and 10 days to ship (after paying $12.99 for shipping) an order is completely ridiculous in this day and age. Also, the person on the phone was extremely rude when I questioned the shipping time. I will be purchasing elsewhere from now on.

One price online another at store. Ad didn't say online only store clerk said they couldn't sell at that price. They lost a costumer.

I've ordered 3 guns on RK guns. On the second one I ordered it said it was in stock and after waiting over 10 day they canceled my order saying it was out of stock. I give them another chance and recently ordered a rifle. It's been over 14 days and I inquired about it and they gave me a generic email saying it hadn't been shipped and that I would get an email when it was and that there 7-10 day sipping time is counted only M-F. So 7-10 days is more like 15 days or more. If you order from RK guns it will take you About a month to get your gun in hand after shipping and the Illinois 3 Day waiting period. Plus the extra fee it cost to call you in to the state. I will say i've had a good experience with RK Employees at the gun counter I wish they would let them have a better variety a guns to sell over-the-counter.

RK guns is the closest thing to real gun control in the USA as you order a firearm and never receive it.

I ordered a firearm through Rkguns.com and the email said 7-10 days processing time. After 15 days, I called. The lady was very rude and said online it states 10-20 days. I said okay and that was that. On day 20 I get an email saying it's no longer in stock. So they keep selling the firearms and you just have to hope it's in stock still almost a month later.

I placed an order for a firearm and when I was notified it had arrived I went to the store and filled out all appropriate state and BATF (4473) paperwork. This paperwork was checked and verified several times (3) before I left the store. At the end of the three day wait period I went to back to pick it up. With the finalization paperwork completed and signed off I was told the rude store manager had a problem with my paperwork. The paperwork mentioned above and verified (3) times! I was told I would have to resubmit the paperwork because I signed Dave rather than David. Apparently The Illinois State Police and BATF had no issue with this but the store manger did. At that point I cancelled the sale not wanting any more to do with this bunch. I was given a customer service number to cancel the sale. I was then informed that the shipping charge from their warehouse to the store would not be refunded.
Do business with this store at your own risk! There are plenty of legitimate, competent, customer oriented business out there, you don't need to deal with rude, incompetent idiots.

Ordered a handgun that the website showed in stock. Waited 20 business days and started calling company, all they had to say, was that my order was processing. 34 days later, I receive an email stating that the gun was out of stock, that I would have to wait. I will never order or shop in there stores again and neither will my friends and family and everyone else I can warn. I will be following up this email by reporting to the BBB.

RK Guns is a scam. They take your money and don't ship your firearm. Stay away. Any other gun dealer is better.

Just don't. Whatever would posses you to ever buy a gun from Rural King... just don't do it!... they're nasty, fraudulent, unlawful, dis-respectful, they do not support a buyer... they could care less about anyone... THEY'RE the one's doing YOU a favor just by existing!... STAY AWAY unless you're stupid...

I purchased this gun 3/2/2022 took it out of the box and fired 5 rounds. The Barrel Shroud and the Forearm Assembly Nut stripped. So the forearm and the shroud was about to fall off. I called RK Guns after owning this gun for 1 hour and they said the only thing I could do is to call GForce Arms. I have called them 2 different times and left messages with no returned calls in a week. Just wanted to let everyone know the service you will have with RK Guns and GForce Arms.