Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Re Wigs

Re Wigs

1.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Re Wigs?
grey stargrey stargrey stargrey stargrey star

Re Wigs Reviews Summary

The company exhibits a polarized reputation, with a notable divide in customer experiences. Positive feedback highlights the artistry and quality of some wigs, with customers expressing satisfaction in specific cases. However, a significant number of reviews reveal critical issues, including long shipping times, discrepancies between ordered and received products, and difficulties in obtaining refunds. Many customers report frustrating experiences with customer service, particularly regarding return policies and communication barriers. Overall, while there are instances of product satisfaction, the prevalent concerns about service reliability and quality control suggest a need for substantial improvements in customer support and product consistency.

This summary is generated by AI, based on text from customer reviews

service
67
value
63
shipping
64
returns
54
quality
59

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Laurie T.
Unfollow Laurie T.
Share Review
Report Review

Shipping was fast. Came with free gifts and nicely packaged. I am happy to own such a curly wig which gives me a complete new look and changes my personality overall giving a great look.if the length gets a little shorter, i will be more happy. Love it.

Date of experience: April 21, 2022
India
1 review
0 helpful votes
Follow Todd P.
Unfollow Todd P.
Share Review
Report Review

This wig is surprisingly good quality! They thought it was real hair. I would highly recommend this synthetic gray wig. Can't beat the quality for the price. Wonderful experience - I will buy more.

Date of experience: April 14, 2022
Florida
1 review
3 helpful votes
Follow Chris P.
Unfollow Chris P.
Share Review
Report Review

Better off buying a Halloween costume wig.
April 6, 2022

I bought a mullet wig for Halloween for less than 20.00 that was better quality than what you sent. Then you want return 223.00 of the 287.00 of what I paid. Crappy company selling overpriced poor quality product. Your probably laughing about ripping off cancer patients for 60.00 and giving nothing in return.

Date of experience: April 6, 2022
Czechia
1 review
0 helpful votes
Follow Sandra K.
Unfollow Sandra K.
Share Review
Report Review

I wear, pretty much exclusively, human hair wigs. Also, I blend my own hair in front, which gives them a totally realistic look. It is luxuriant, long hair that is so silky! I usually need to sew in some tucks in my caps to make them fit better, but I did not have to do that with this one as it has adjustable staps.

Date of experience: March 22, 2022
Massachusetts
1 review
3 helpful votes
Follow RICARDO S.
Unfollow RICARDO S.
Share Review
Report Review

Rewigs scammed me
March 21, 2022

I purchased what seemed to be 2 beautiful wigs, needless to say, they were everything but. They made it very difficult finding out how to return them. No phone numbers. You only communicated through email. I paid $28 to ship them back however, they are supposedly held up at customs. (So far at least a month) I am told it will cost them too much to get them released so, they will return them to me in 2-3 months. Can you believe that? I have been scammed! Please learn from my mistake. $324 down the drain!

Date of experience: March 21, 2022
India
2 reviews
1 helpful vote
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

My son and daughter in law think I look younger and perky with my new hair cut. Hair is so soft with a beautiful curl, just a little thick. Now I can't tell them it's a wig. Very Love it. I did order a colour ring which made it easy to pick the right color.

Date of experience: March 10, 2022
New Jersey
1 review
3 helpful votes
Follow Heather A.
Unfollow Heather A.
Share Review
Report Review

HORRIBLE WIG
February 24, 2022

I purchased a human hair wig from this company. It was nothing like I ordered. The color was bright yellow/orange. The sewing job was horrible. You can see the strings hanging out on the front of it. They claimed that my eyes are bad when I looked at the color online. They offered to return it, but stated I have to pay to ship it back and they will deduct $20.00 off the refund for them to ship it back to me.

Date of experience: February 24, 2022
India
1 review
1 helpful vote
Follow Mollie M.
Unfollow Mollie M.
Share Review
Report Review

I love my new wig!
February 4, 2022

I love my new wig! It's long and beautiful.The lace front looks really natural, the length and layers are perfect for me. I am African American and it looks great on me. It's very comfortable and makes me feel confident about wearing a wig.

Date of experience: February 3, 2022
GB
1 review
0 helpful votes
Follow Lauren H.
Unfollow Lauren H.
Share Review
Report Review

The Seller helped me out
January 24, 2022

This was my first time ordering online, didnt know what to expect but The Seller helped me out a lot with any problems and questions I was concern about, i would recommend rewigs to any one of my friend that looking to buy a wig.

Date of experience: January 23, 2022
Florida
1 review
1 helpful vote
Follow Beatrice H.
Unfollow Beatrice H.
Share Review
Report Review

Satisfied with my wigs
January 16, 2022

Bought my second synthetic wig on rewigs. The first one bought in 2020. I am so satisfied with my wigs. If you need better quality wigs, human hair one will be good choice. While the synthetic wigs will be much cheaper. You got for what you pay.

Date of experience: January 15, 2022
India
1 review
0 helpful votes
Follow Diane D.
Unfollow Diane D.
Share Review
Report Review

Bob Hairstyle
January 13, 2022

Very happy with this purchase! Perfect for a beginner like me. Shipping was fast and the wig was packaged neatly. It also came with free gifts.The hair is super soft! I love the cut and style. I would definitely recommend this product if you are looking for a cute "bob" hairstyle.

Date of experience: January 12, 2022
Colorado
1 review
2 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

No customer service
January 8, 2022

I bought a wig from rewigs It was not what I ordered Trying to get it sent back Was a terrible experience This company is in China which I did not know Or I would not have ordered They do not want to refund your money and if you have to return it they're gonna charge you several fees Stay away from this company For you will be ripped off you will not get what you ordered

Date of experience: January 8, 2022
Mexico
1 review
0 helpful votes
Follow Lupita D.
Unfollow Lupita D.
Share Review
Report Review

Excellent product
January 7, 2022

The color of the wig was lighter than the one I ordered, but I still loved it. I'm planning in ordering another one.
I ordered a human hair wig and it looks so natural.
It arrived nicely packed.
Thank you so much!
My hair is done in just a few minutes.

Date of experience: January 6, 2022
Maryland
1 review
0 helpful votes
Follow Sharhonda M.
Unfollow Sharhonda M.
Share Review
Report Review

I could by believe this wig was sold fr all this money and the density's was thin the stitching is horrible who Evers making these wigs need to be fired the wig didn't have any parting and spend a life time telling people how never to buy these wigs. I am hurting because it was supposed to been a Christmas gift but worst wig I ever had almost 500 dollars on a 12 dollar stitch looking wig Hair dye was all on the cap. So not like professional. I didn't send it back because it was all wrong in too many ways to return plus's I took my braids out hoping that the wig was a hot mess. When I tell you. Cryed and cryed but never again

Date of experience: January 6, 2022
India
1 review
0 helpful votes
Follow Angelia S.
Unfollow Angelia S.
Share Review
Report Review

Ordered a short wig in large size mistakey as i have a very small head, i need petite size, Sarah helped me change to the right size freely, they replied me in time and helped me out of troubles, thank you, Sarah.

Date of experience: January 3, 2022
India
1 review
0 helpful votes
Follow Mia L.
Unfollow Mia L.
Share Review
Report Review

Very quick delivery
December 30, 2021

The package was nicely packed and delivered quick, thanks for free comb and cap gifts in the box, the hair was same as the picture what I paid for. If some advice for this wig, it needed more especially in the front.

Date of experience: December 29, 2021
South Carolina
1 review
1 helpful vote
Follow Barbara S.
Unfollow Barbara S.
Share Review
Report Review

Rip off
December 24, 2021

I ordered a wig w/ human hair six months ago and paid $100. I never received my purchase. When I emailed them they said that the wrong color was made and that they were going to start over making the wig that I ordered. It sounded shady to me and I was right! I got the wig holder and a hair net. No Wig! They never responded back again and did not refund me! What a Rip Off!

Date of experience: December 24, 2021
India
1 review
0 helpful votes
Follow Angie G.
Unfollow Angie G.
Share Review
Report Review

I do not know what other women/men get, but mine is really high quality, the style and color meet my needs. My item is Human Hair Straight Capless Hair Wig With Bangs and i used coupon code re5 to get discount when paying.

Date of experience: December 22, 2021
India
1 review
0 helpful votes
Follow Kristina C.
Unfollow Kristina C.
Share Review
Report Review

I will order one more
December 20, 2021

The Short Blonde Bob Cut Wig is nice for me and the cap size average is perfect.The cut around the ear is perfect and the lace design makes more natural. I really like your color #14, will order one more when i am back as i will travel out of country for Christmas soon.

Date of experience: December 20, 2021
India
1 review
0 helpful votes
Follow Juan C.
Unfollow Juan C.
Share Review
Report Review

My order number is RE*******910, i received my gray wig yesterday and the wig itself is fine. I would like to order more as it is what I expected. It is absolutely the wig what i was expected from the web. Thanks for making me happy the whole day.

Date of experience: December 15, 2021