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The company exhibits a polarized reputation, with a notable divide in customer experiences. Positive feedback highlights the artistry and quality of some wigs, with customers expressing satisfaction in specific cases. However, a significant number of reviews reveal critical issues, including long shipping times, discrepancies between ordered and received products, and difficulties in obtaining refunds. Many customers report frustrating experiences with customer service, particularly regarding return policies and communication barriers. Overall, while there are instances of product satisfaction, the prevalent concerns about service reliability and quality control suggest a need for substantial improvements in customer support and product consistency.
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Shipping was fast. Came with free gifts and nicely packaged. I am happy to own such a curly wig which gives me a complete new look and changes my personality overall giving a great look.if the length gets a little shorter, i will be more happy. Love it.
This wig is surprisingly good quality! They thought it was real hair. I would highly recommend this synthetic gray wig. Can't beat the quality for the price. Wonderful experience - I will buy more.
I bought a mullet wig for Halloween for less than 20.00 that was better quality than what you sent. Then you want return 223.00 of the 287.00 of what I paid. Crappy company selling overpriced poor quality product. Your probably laughing about ripping off cancer patients for 60.00 and giving nothing in return.
I wear, pretty much exclusively, human hair wigs. Also, I blend my own hair in front, which gives them a totally realistic look. It is luxuriant, long hair that is so silky! I usually need to sew in some tucks in my caps to make them fit better, but I did not have to do that with this one as it has adjustable staps.
I purchased what seemed to be 2 beautiful wigs, needless to say, they were everything but. They made it very difficult finding out how to return them. No phone numbers. You only communicated through email. I paid $28 to ship them back however, they are supposedly held up at customs. (So far at least a month) I am told it will cost them too much to get them released so, they will return them to me in 2-3 months. Can you believe that? I have been scammed! Please learn from my mistake. $324 down the drain!
My son and daughter in law think I look younger and perky with my new hair cut. Hair is so soft with a beautiful curl, just a little thick. Now I can't tell them it's a wig. Very Love it. I did order a colour ring which made it easy to pick the right color.
I purchased a human hair wig from this company. It was nothing like I ordered. The color was bright yellow/orange. The sewing job was horrible. You can see the strings hanging out on the front of it. They claimed that my eyes are bad when I looked at the color online. They offered to return it, but stated I have to pay to ship it back and they will deduct $20.00 off the refund for them to ship it back to me.
I love my new wig! It's long and beautiful.The lace front looks really natural, the length and layers are perfect for me. I am African American and it looks great on me. It's very comfortable and makes me feel confident about wearing a wig.
This was my first time ordering online, didnt know what to expect but The Seller helped me out a lot with any problems and questions I was concern about, i would recommend rewigs to any one of my friend that looking to buy a wig.
Bought my second synthetic wig on rewigs. The first one bought in 2020. I am so satisfied with my wigs. If you need better quality wigs, human hair one will be good choice. While the synthetic wigs will be much cheaper. You got for what you pay.
Very happy with this purchase! Perfect for a beginner like me. Shipping was fast and the wig was packaged neatly. It also came with free gifts.The hair is super soft! I love the cut and style. I would definitely recommend this product if you are looking for a cute "bob" hairstyle.
I bought a wig from rewigs It was not what I ordered Trying to get it sent back Was a terrible experience This company is in China which I did not know Or I would not have ordered They do not want to refund your money and if you have to return it they're gonna charge you several fees Stay away from this company For you will be ripped off you will not get what you ordered
The color of the wig was lighter than the one I ordered, but I still loved it. I'm planning in ordering another one.
I ordered a human hair wig and it looks so natural.
It arrived nicely packed.
Thank you so much!
My hair is done in just a few minutes.
I could by believe this wig was sold fr all this money and the density's was thin the stitching is horrible who Evers making these wigs need to be fired the wig didn't have any parting and spend a life time telling people how never to buy these wigs. I am hurting because it was supposed to been a Christmas gift but worst wig I ever had almost 500 dollars on a 12 dollar stitch looking wig Hair dye was all on the cap. So not like professional. I didn't send it back because it was all wrong in too many ways to return plus's I took my braids out hoping that the wig was a hot mess. When I tell you. Cryed and cryed but never again
Ordered a short wig in large size mistakey as i have a very small head, i need petite size, Sarah helped me change to the right size freely, they replied me in time and helped me out of troubles, thank you, Sarah.
The package was nicely packed and delivered quick, thanks for free comb and cap gifts in the box, the hair was same as the picture what I paid for. If some advice for this wig, it needed more especially in the front.
I ordered a wig w/ human hair six months ago and paid $100. I never received my purchase. When I emailed them they said that the wrong color was made and that they were going to start over making the wig that I ordered. It sounded shady to me and I was right! I got the wig holder and a hair net. No Wig! They never responded back again and did not refund me! What a Rip Off!
I do not know what other women/men get, but mine is really high quality, the style and color meet my needs. My item is Human Hair Straight Capless Hair Wig With Bangs and i used coupon code re5 to get discount when paying.
The Short Blonde Bob Cut Wig is nice for me and the cap size average is perfect.The cut around the ear is perfect and the lace design makes more natural. I really like your color #14, will order one more when i am back as i will travel out of country for Christmas soon.
My order number is RE*******910, i received my gray wig yesterday and the wig itself is fine. I would like to order more as it is what I expected. It is absolutely the wig what i was expected from the web. Thanks for making me happy the whole day.
Answer: Yes i have the SAME belief as you. Poor or no customer service replies and incorrect product delivered
Answer: BULLSHIT! Don't even go there! I tried cancellation since day 1 7 hours later, and you didn't get back to me 3 days later, still asking why I wanted to cancel, nothing about my cancellation, still and all sent me the piece of shit anyway, you people got balls! Come bring you crooked business here and see what happens, that's why you do what you do, because you're in China, but there's a saying what goes around comes around! You'll get yours! For all the people you' scammed!
Answer: Read the above reviews. A month wait and then a very WRONG wig, unfit to wear, wrong size, wrong color, shoddy workmanship from CHINA! You've ben had/scammed! Contact your credit card company, PayPal or however you paid to try to stop payment to the scammers.
Answer: No! No! No! Or the headache of getting a refund! Do not order from them.
Answer: This is not a reputable company! They sell shoddy products! They do not hold to there return policy!
Answer: ReWigs has the worst customer service, I ordered a wig over a month ago that was in stock and it still has not shipped... I reached out to ReWigs and received an email that said "wait"...? No shipping information, no date of when it will be shipped... nothing. I ordered it for Christmas and an left with nothing... I'm loosing my hair because I'm sick and spent every extra dime I had on ordering it... I feel mislead when it said it was in stock... something in stock does not take over 5 weeks to ship.
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