Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Re Wigs

Re Wigs

1.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Re Wigs?
grey stargrey stargrey stargrey stargrey star

Re Wigs Reviews Summary

The company exhibits a polarized reputation, with a notable divide in customer experiences. Positive feedback highlights the artistry and quality of some wigs, with customers expressing satisfaction in specific cases. However, a significant number of reviews reveal critical issues, including long shipping times, discrepancies between ordered and received products, and difficulties in obtaining refunds. Many customers report frustrating experiences with customer service, particularly regarding return policies and communication barriers. Overall, while there are instances of product satisfaction, the prevalent concerns about service reliability and quality control suggest a need for substantial improvements in customer support and product consistency.

This summary is generated by AI, based on text from customer reviews

service
67
value
63
shipping
64
returns
54
quality
59

We monitor reviews for authenticity

Indiana
1 review
1 helpful vote
Follow Maya S.
Unfollow Maya S.
Share Review
Report Review

Incredibly professional customer service. Very good communication. I bought two wigs, I chose the wrong color. I wrote to Wigs if I can exchange it for another color. They wrote back very quickly. They sent me a photo of the color that interested me. There was no problem with changing the wigs.
The wigs are very well made, have a lot of hair, and look just like your real hair.
Thank you very much for such a great service. I recommend it to everyone.

Date of experience: November 2, 2022
Minnesota
1 review
0 helpful votes
Follow Veronica F.
Unfollow Veronica F.
Share Review
Report Review

Refund on canceled order
October 18, 2022

I had to cancel my order and asked for a refund via email. They were pleasant, offered the refund, sent me a copy of the transaction, and I had my money in my bank account within 4 days.

Date of experience: October 18, 2022
Colorado
1 review
0 helpful votes
Follow Sand M.
Unfollow Sand M.
Share Review
Report Review

Bogus
October 6, 2022

This is a bogus company located in China. There is no customer service and no way to get a refund. Don't be fooled.

Date of experience: October 5, 2022
Egypt
1 review
0 helpful votes
Follow Salwa A.
Unfollow Salwa A.
Share Review
Report Review

Bad return experience.
September 15, 2022

They deducted the postage, which they already charged me for it in the first place. The charged me handling charge?. So the total of the postages to receive and return and all the deduction they made almost did cost me about 50% of the value of the goods. Their return policy doesn't meet any of the UK policy, despite the fact they pretend they are a UK company, however, I found out when returning the goods they are actually based in China.

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
Follow Margaret C.
Unfollow Margaret C.
Share Review
Report Review

Extremely angry!
September 13, 2022

Received wig on 9/10/22, it looked like bozo the clown! Awful! Contacted them immediately no one has gotten back to me to help me return it and refund me!

Date of experience: September 13, 2022
Florida
1 review
3 helpful votes
Follow Liz S.
Unfollow Liz S.
Share Review
Report Review

RUN, do not order!
August 18, 2022

My products arrived and were horrible. I have tried to get return instructions and no one will respond or help! There was nothing in or on the package like a return label or any info of any kind! I have emailed them daily and no response. Please let me know if you know how to return items to them. ( address etc) Even if I return the items I bet they will not refund my money!

Date of experience: August 18, 2022
Canada
1 review
1 helpful vote
Follow Connie R.
Unfollow Connie R.
Share Review
Report Review

Bad wig
August 16, 2022

This wig looks nothing like the wig I ordered. Doesn't arrive styled. The wig fits baggy on my head and you can see the places that holds the wig together. The wig is more an X large than a average size. The wig is totally useless to me. Can't wear it at all. $221.00 thrown down the drain. Will be buying from another company from now on.

Date of experience: August 16, 2022
Nevada
1 review
1 helpful vote
Follow William P.
Unfollow William P.
Share Review
Report Review

The wig looked nothing like the picture. Hair sat weird on one side. I paid 100 dollars for a ten dollar wig. Total crap from china. DO NOT BUY

Date of experience: July 21, 2022
California
1 review
0 helpful votes
Follow Renee P.
Unfollow Renee P.
Share Review
Report Review

Leeza Gibbons wig!
July 17, 2022

I saw the image of the "Leeza Gibbons" wig and I was so excited to order it! So incredibly disappointed, it looks absolutely awful and cheap! Ugh!

Date of experience: July 16, 2022
North Carolina
2 reviews
0 helpful votes
Follow Violeta S.
Unfollow Violeta S.
Share Review
Report Review

Just received and immediately loved it. So easy to style and very light on the head. The fullness of this hairstyle is eye catching and this wig will remain as they are due to good materials that have been used in making them. My first purchase and I really lucked out.

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
Follow Sharron C.
Unfollow Sharron C.
Share Review
Report Review

This synthetic wig is so elegant and also suitable for me perfectly. I love the synthetic wig very much. They help me a lot. I will order the chic short synthetic wig next time. They are so cheap and very valuable.

Date of experience: June 29, 2022
India
1 review
0 helpful votes
Follow Connie G.
Unfollow Connie G.
Share Review
Report Review

I am happy to receive this item. I would like to buy another lace one for one of my friends. The quality and stuff are really amazing. I am happy. I really enjoy this wig, my friends love seeing it on me. It's so much fun and its absolutely gorgeous!

Date of experience: June 23, 2022
India
2 reviews
0 helpful votes
Follow Marie R.
Unfollow Marie R.
Share Review
Report Review

I love the cut and color, the average cap size cover my natural hairline very well. When I wore this hair wig then my friends start giving me the compliments. They find it so nice that they have also planned to order it. It is simply the best hair wig.

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

Received the hair wig a few weeks ago and the wrapping was wonderful. Quality is amazing and looks fabulous. It has a rich look. The color is same as it was shown in picture.

Date of experience: June 9, 2022
India
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Share Review
Report Review

Perfect
June 5, 2022

I got my wig today and it is perfect. I treat it like my own hair. I can cut this curly human hair and style it any way I like. This wig is an awesome product definitely. Thank you so much! You are the best.

Date of experience: June 3, 2022
Arizona
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Elegant look
June 2, 2022

Package arrived. Very appreciative. Well-made short human hair wig that is light on budget, elegant look and i am happy that i have bought it. Will order from you again. Many thanks, rewigs!

Date of experience: June 2, 2022
GB
1 review
0 helpful votes
Follow Lucas J.
Unfollow Lucas J.
Share Review
Report Review

My girlfriend finally got this wig. She says the wig is well worth the wait! Super light weight with a natural density, we are both IN LOVE with it. I will buy other wigs from this company... Great price and quality! Thanks.

Date of experience: May 31, 2022
India
1 review
0 helpful votes
Follow Nathan P.
Unfollow Nathan P.
Share Review
Report Review

Look nice
May 25, 2022

The wig has just turned up and it does look nice. It came by UPS which is a much better company for deliveries. I can't wait to try it on and hope it looks as good on me as it does just looking at it.

Date of experience: May 23, 2022
Florida
1 review
1 helpful vote
Follow Georgette R.
Unfollow Georgette R.
Share Review
Report Review

Look gorgeous
May 20, 2022

Received my wig last Wednesday, I am very pleased with it. Most of my relatives told me that I look gorgeous when I wear this remy wig along with delicate accessories. So great and thank you very much.

Date of experience: May 19, 2022
Maryland
1 review
3 helpful votes
Follow Thomas C.
Unfollow Thomas C.
Share Review
Report Review

SCAM COMPANY
May 16, 2022

This company pretends to be located domestically, but is really located in China. I should have known since the website has no address or phone number. So don't believe the shipping times, because it'll take over a month for a wig just to arrive some place outside of China. I still haven't received my wig and have had to deal with terrible customer service, and based on the other reviews, they have terrible wig products too. AVOID AVOID AVOID! There are plenty of normal respectable wig websites out there, so just don't bother with this one.

Date of experience: May 15, 2022