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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,147
quality
12,002
This company responds to reviews on average within 4 days

Instant Feedback

137,631 reviews

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Florida
2 reviews
0 helpful votes
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Great service
May 1, 2023

Great experience, great customer service, order fulfilled with no issues

Date of experience: May 1, 2023
Mississippi
1 review
0 helpful votes
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Great service!
May 1, 2023

Always great service and fast shipping with Revzilla.

Date of experience: May 1, 2023
Nevada
1 review
0 helpful votes
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Everything was great! And I love shopping with RevZilla

Date of experience: May 1, 2023
North Carolina
1 review
0 helpful votes
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Split order
May 1, 2023

Ordered two items. One arrived by FedEx which was what was shown in the shipping notification. An hour later, the other item arrived by UPS, which was NOT mentioned.

Date of experience: May 1, 2023
Oregon
1 review
0 helpful votes
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Return policy
May 31, 2023

I'm guilty of having taken advantage of your very generous return policy. But it is also due to it that every article of my gear is bought from RevZilla. Recently I return two pairs of boots, shipped separately, and incurred nearly $20 in shipping. I guess I'll just do what everyone does since your policy change and shop at my local stores from now on.

Date of experience: May 1, 2023
District of Columbia
1 review
0 helpful votes
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As I've done many times, I was able to quickly and easily shop for parts that fit my specific motorcycle, and have them delivered to my home within a week. They're on the bike now, and they look and work great!

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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I have used Revzilla countless times, residing in NY and now CA, and I typically get things next day. You guys are on point!

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
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Great thx
May 1, 2023
Updated review

1 st time I have shopped here but order as expected and everything Ok

Date of experience: May 1, 2023

1 st time I have shopped here but appears Ok
April 12, 2023
Previous review

1 st time I have shopped here but appears Ok

Date of experience: April 12, 2023
California
1 review
0 helpful votes
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Really fast delivery. I had a few question about the installation and called the Revzilla and the received a very professional response. Great company as always!

Date of experience: May 1, 2023
Utah
1 review
0 helpful votes
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Fast shipping
May 1, 2023

Got my helmet in less than 24 hours! Very happy with Revzilla. Helmet is good so far

Date of experience: May 1, 2023
Connecticut
1 review
0 helpful votes
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Helmet sizes
May 1, 2023

I went the next size up from what was suggested. Glad I did because it fits snug.

Date of experience: May 1, 2023
Minnesota
1 review
0 helpful votes
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Happy Customer
May 1, 2023

Found what I was looking for quickly. Order process was extremely easy and I received the order fast. Will purchase again!

Date of experience: May 1, 2023
Michigan
1 review
0 helpful votes
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On the road again
May 1, 2023

My battery was dead this spring and I couldn't find a replacement locally. You had the battery in stock and shipped it quick. It was just a matter of three days from the time I ordered it to when I had it installed. Thanks for the quick service.

Date of experience: May 1, 2023
Puerto Rico
2 reviews
0 helpful votes
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Helmet
May 1, 2023

Excellent experience! Will recommend Revzilla for all your biker needs!

Date of experience: May 1, 2023
Puerto Rico
2 reviews
0 helpful votes
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Helmet
May 1, 2023

Excellent experience! Will recommend Revzilla for all your biker needs!

Date of experience: May 1, 2023
Tennessee
2 reviews
0 helpful votes
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Great Service as Always!
May 1, 2023

Helmet arrived well packed and on time. They had a colorway that was not available with other online retailers.

Date of experience: May 1, 2023
Ohio
1 review
0 helpful votes
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Shoei helmet
May 1, 2023

Order was shipped quickly. Everything arrived as it should have

Date of experience: May 1, 2023
Montana
1 review
0 helpful votes
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The documentation that comes with this neck collar indicated the cover can be removed for cleaning. It is a farce. The covering received is sewn in place and is not removable. Either there is a non-provided over cover that can be removed and cleaned referenced in the documentation, or the claim the cover can be removed is bogus. However, lets put that in perspective. The collar appears good and is modestly priced with higher ratings than the alternative products. I think it is a good product at a fair price.

Date of experience: May 1, 2023
Idaho
1 review
0 helpful votes
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Geat
May 1, 2023

Reveille is great but my heated jacket did not show up in time for my trip so I sent it back… I got a different jacket from another retailer…

Date of experience: May 1, 2023
Georgia
1 review
0 helpful votes
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Great
May 1, 2023

It was so fast and easy had my package the very next day.

Date of experience: May 1, 2023