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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,611 reviews

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Texas
1 review
0 helpful votes
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Inconsistent shipping
March 29, 2024

The biggest issue I have with revzilla, and one which will make me reconsider shopping with you again, is that I bought 2 items with 24 hr shipping, that didn't ship for a few days after. This resulted in me not having the parts I wanted for my track day. If I can't rely on consistent shipping, then I'll look elsewhere for these parts in the future.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

New York
1 review
0 helpful votes
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Order
March 29, 2024

It came in on time. Customer service was very helpful. Item is as expected.

Date of experience: March 19, 2024
Virginia
2 reviews
0 helpful votes
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Timely delivery.
March 29, 2024

Always a good experience purchasing through Revzilla.

Date of experience: March 19, 2024
Washington
2 reviews
0 helpful votes
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Stormhawk boots
March 29, 2024

I have worn your StormHawk boots everyday for years. Super high quality and support. The non-lace application is one of the best features.

Date of experience: March 19, 2024
New York
1 review
0 helpful votes
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Helmet & Sena
March 29, 2024
Updated review

Always a pleasure to do business with Revzilla! My go to store for all my riding needs! Best customer service! Best prices! Best selection! Best over all!

Date of experience: March 19, 2024

Great company to buy from
June 16, 2023
Previous review

Great company to buy from. Easy and great customer care

Date of experience: June 15, 2023
Arizona
2 reviews
0 helpful votes
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Ordered a Mustang Wide Solo w/fender bib. Made contact with RevZilla prior to purchase to be insured of proper fit for my MC. Seat arrived before promised date. Sweet upgrade for my scooter. Looks great, feels great.

Date of experience: March 19, 2024
New York
1 review
0 helpful votes
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Let down
March 29, 2024

Howdy! I know I'm not alone on this. However I was sad to find out I didn't recieve a RevZilla sticker with my recent purchase. I do love the fact u ship tires in a complete box now vs just shrink wrap. So I font mean to sound ungrateful. I've gotten stickers in the past for my purchases, and thought RevZilla might just be changing things. Well as a long time customer this won't make me stop buying from u. It just gives that excitement when u open ur order and see one. Plus Free Advertising! Have a good day. Thanks for everything else!

Date of experience: March 19, 2024
California
1 review
0 helpful votes
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Great product.
March 29, 2024

I love revzilla and the affordability they offer their customers for stylish and safe riding gear.

Date of experience: March 19, 2024
Michigan
1 review
0 helpful votes
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Great price
March 29, 2024

Great prices for parts and accessories. Appreciate the quick response to questions about parts fitment.

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
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Several purchases
March 29, 2024

I've purchased several times from Rev and they are always prompt with the delivery and everything arrives in perfect condition. This time was a Sargent seat, fit perfectly, and was a good replacement for the previous seat.

Date of experience: March 18, 2024
Wisconsin
1 review
0 helpful votes
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Belstaff boots
March 29, 2024

I ordered the Belstaff boots from RevZilla since they had my size and received them in good order with quick shipping. They seem like good quality boots with reasonable pricing and good service from RevZilla.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Lots of Questions, Easy Answers
March 29, 2024
Updated review

Easy transaction after chatting with a team member regarding several technical and fit questions. Great price too!

Date of experience: March 18, 2024

Easy with live chat!
March 8, 2024
Previous review

Easy with live chat!

Date of experience: March 8, 2024
Nevada
1 review
0 helpful votes
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Easy Ordering and Fast Delivery
March 29, 2024

Ordered some new riding boots and they showed up within 48 hours. Easy process start to finish.

Date of experience: March 18, 2024
New York
1 review
0 helpful votes
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Great service
March 29, 2024

Got everything I needed for my kx 250 now I'm back up and running

Date of experience: March 18, 2024
Illinois
1 review
0 helpful votes
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False and misleading.
March 28, 2024

My shipment came 4 days later. What's worse, I received notification on shipment when it was handled DAYS later!

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2024
Kimberly E. RevZilla Rep
over a year old

We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]
and reference this review. Please include further details regarding your shopping experience/issue

Illinois
1 review
0 helpful votes
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Received quickly
March 28, 2024

Have not installed yet but it arrived quickly! Thanks!

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Tire choices seemed very limited and it is years after the pandemic. Not sure what is causing the shortage of sports touring tires.
Also, the wording on the tire rebate for Michelin tires was vague at best. I ordered a single tire expecting a rebate but after weeks of review and many phone calls to Michelin they rejected my case. Fortunately, Revzilla is a great company and gave me a $$ gift card to make up for the poorly worded rebate offer.
Thank you Revzilla for making good on Michelins bad marketing!

Date of experience: March 18, 2024
Colorado
1 review
0 helpful votes
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Bang on
March 28, 2024

Great, as expected. Exemplary customer service. They had the product as described.

Date of experience: March 18, 2024
North Carolina
2 reviews
0 helpful votes
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Smooth experience and fast shipping. All items were in stock as stated on the website.

Date of experience: March 18, 2024
South Carolina
1 review
0 helpful votes
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Fast and good quality
March 28, 2024

I got what I ordered and the quality and shipping was fast

Date of experience: March 18, 2024