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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,164
quality
11,984
This company responds to reviews on average within 4 days

Instant Feedback

138,539 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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The shopping was very easy
March 28, 2024

Had to return my item Because use it was too small

Date of experience: March 18, 2024
Massachusetts
1 review
0 helpful votes
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Order arrived a day early!
March 28, 2024

Just ordered a pair of my first riding gloves, the sizing chart helped me get a perfect fit and they arrived a day early!

Date of experience: March 18, 2024
Maryland
1 review
0 helpful votes
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As Expected
March 28, 2024

All items came as expected. Fit as expected. No defects or blemishes and everything is working great!

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
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Tiny rubber washers
March 28, 2024

I ordered 4 tiny rubbers washers that could have been shipped in a regular size envelope for a few pennies instead they were shipped in a box that could hold 500 of them little washers and was charged $7.99 for shipping shame on revzilla!

Date of experience: March 18, 2024
Kimberly E. RevZilla Rep
over a year old

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] with any shipping cost questions.

Virginia
1 review
0 helpful votes
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Online sales support is fantastic
March 28, 2024

I had few questions regarding the product shipment. Chatting with the support team led to quick response. Order was processed within a day and shipment notification was provided.

Date of experience: March 18, 2024
Massachusetts
1 review
0 helpful votes
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JoJo S. Is amazing
March 28, 2024

The best customer service from the Revzilla rep - very satisfied

Date of experience: March 18, 2024
New York
2 reviews
0 helpful votes
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Excellent experience
March 28, 2024

Great website and because of the comments I purchased the perfect motorcycle cover.

Date of experience: March 18, 2024
Pennsylvania
1 review
0 helpful votes
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This is the second shield I have ordered - it was fast and easy to use the site.

Date of experience: March 18, 2024
Tennessee
1 review
0 helpful votes
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Got a a ls2 challenger gt carbon for a quarter of the price (on sale), so I have no complaints about the helmet I do have to flip my big ole ears straight in the helmet other than that I love the product i received.

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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RevZilla has reasonable prices and decent shipping times. I did find the same product for less on Amazon for my most recent purchase, however Amazon gave me no way to verify fitment, and RevZilla was able to confirm that the product would fit my motorycle so I kept my business with them.

Date of experience: March 18, 2024
Vermont
1 review
0 helpful votes
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Has return fees
March 28, 2024

I got a helmet that didnt fit right even though I measured. So when it came to swap it for the next size up revzilla charged a 10 dollar shipping fee which I find to be irritating in the modern day especially when it comes to sizing.

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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I'm kinda really pissed off you guys canceled a part I needed to fix up my bike and it took you guys WEEKS to discover you didn't have the part...i ordered parts from 2 websites because you guys didn't sell the other parts I needed but I received everything else I ordered before you guys finally decided to tell me you didn't have the part in stock...how does it take WEEKS to realize this!? Oh but at least you guys gave me a whole whopping $10 in store credit I'll likely never use because it will expire before I need to order anything from you guys again. What a freaking joke. I've used you guys before and you have been awesome and very timely with communication, so why did you guys decide to drop the ball so hard on this one!?

Date of experience: March 17, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Texas
1 review
0 helpful votes
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RevZilla - Awesome as Always!
March 28, 2024
Updated review

Right in schedule, quality products, great customer service...as usual!

Date of experience: March 17, 2024

RevZilla is the greatest!
March 7, 2024
Previous review

RevZilla is the greatest!

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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I ordered a little bit over 1k worth of items for my Harley including tires and accessories. I expected the items to arrive by the end of the week but to my surprise they all arrived two days after placing the order.

Date of experience: March 17, 2024
Pennsylvania
1 review
0 helpful votes
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Quality organization to deal with.
March 28, 2024

:Website is easy to use, easy to navigate. From past experience, I know they stand behind everything they sell. Can't go wrong dealing with them.

Date of experience: March 17, 2024
South Dakota
1 review
0 helpful votes
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Helmet
March 28, 2024

Loved this helmet, it just didn't fit my head shape.

Date of experience: March 17, 2024
Virginia
1 review
0 helpful votes
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A little late on shipping.
March 28, 2024

Came in a couple days late, but no damage so it's okay.

Date of experience: March 17, 2024
Pennsylvania
1 review
0 helpful votes
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Salesman was awesome!
March 28, 2024

Awesome salesman helped out a whole bunch made sure things fit properly made the overall experience awesome! I've wrecked on a bike (semi-seriously) and spent a week in the hospital from it he made sure I felt safe and comfortable with the gear I chose.

Date of experience: March 17, 2024
Colorado
1 review
0 helpful votes
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Super quick to resolve my concern. I'm super happy.

Date of experience: March 17, 2024
New Jersey
1 review
0 helpful votes
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Only site that had a medium left. I looked into approximately 10 different sites and not one of them had that particular helmet in stock.

Date of experience: March 17, 2024