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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,060 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Picked it up without a hitch.
May 7, 2024

The tracking was good and I was able to pickup the delivery at a different address that was not my own.

Date of experience: April 27, 2024
Nebraska
2 reviews
0 helpful votes
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Pro taper leavers
May 7, 2024

This are very nice leavers-they did a great job for US

Date of experience: April 27, 2024
Florida
1 review
0 helpful votes
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Just what I needed
May 7, 2024

Got my order fast. Part was exactly as described on the website

Date of experience: April 27, 2024
Ohio
1 review
0 helpful votes
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Revzilla Experience- Excellent
May 7, 2024
Updated review

Revzilla always delivers on service and sales. I have been shopping with them for gear and parts for years and have never had a single problem. They have a huge selection of in stock parts and gear and have various warehouse locations and partners to ensure your order is shipped and delivered to you quickly. Most gear that they sell also has video reviews from the staff that has hands on experience. Revzilla will always be my go to store for my motorcycle needs.

Date of experience: April 27, 2024

Always a great experience shopping at Revzilla
April 4, 2024
Previous review

Always a great experience shopping at Revzilla. My go to parts and gear supplier.

Date of experience: March 24, 2024
Virginia
2 reviews
0 helpful votes
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Product not as advertised
May 7, 2024

Part of my shipment was a windshield for my scooter. Despite the website stating it was for my model year, it was not. Returning is overly complicated and should not have been at my cost when the product was not as advertised.

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Site was easy to navigate. Just type in your machine info and get all kinds of parts to choose from. I broke my stock rear fender off my 06 WR250F and needed a replacement. I ended up going with the Acerbis YZ style fender with taillight delete. It fit as expected. Looks great!

Date of experience: April 27, 2024
Michigan
1 review
0 helpful votes
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Sizes
May 7, 2024

Everyone says to size down, even the staff, but I got a size up from my regular and it fit good.

Date of experience: April 27, 2024
Colombia
1 review
0 helpful votes
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Awesome jacket! As advertized.
May 7, 2024

Great product from a great dealer. Revzilla as always offering the best motorcycle products!. Easy to pick, easy to shop.

Date of experience: April 27, 2024
Alabama
3 reviews
0 helpful votes
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Easy and quick like always...
May 7, 2024
Updated review

Quick not to many questions why I bought from here today

Date of experience: April 27, 2024

Easy..
March 31, 2024
Previous review

Easy.Quick.No surveys...

Date of experience: March 21, 2024
Tennessee
2 reviews
0 helpful votes
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Ongoing Shipping Issues
May 7, 2024

Each of my last two orders experienced shipping issues. The first was sent to the wrong address. The resolution was acceptable - another shipment was sent to the correct address. The delay in delivery caused only minor inconvenience. The second was more problemmatic. Two of the three items ordered were marked as shipped the same day they were ordered. I needed those two pair of riding pants for a ride the coming weekend and they were scheduled to arrive in plenty of time. Not only did they not arrive in time, but when I called to follow up after the ride, I discovered they were never actually shipped. I was told to call back in two days because nothing could be done until adequate time had passed to declare the shipment lost. So I cancelled the entire order and bought the pants elsewhere. Several days later, one pair of pants were delivered and a day later the other was. They were shipped after I cancelled the order!

Date of experience: April 27, 2024
Pennsylvania
2 reviews
0 helpful votes
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Bad product and return policy
May 7, 2024

Product was wayyyyyyyyyyy to small despite using the sizing chart and I was required to pay for the return. Wow! Why contact customer service when your website makes it clear the customer is required to pay for any returns...no matter what the problem. Learned my lesson despite being contacted by revzilla and having my return paid for, this time! Product is not as described! My 10 year old could not fit into thoughs shirts.

Date of experience: April 27, 2024
Massachusetts
2 reviews
0 helpful votes
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Helmet Shield
May 7, 2024

Easy to find what I needed and order. A+ quick shipment good follow through with emails.

Date of experience: April 27, 2024
Virginia
1 review
0 helpful votes
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Fast service
May 7, 2024

Love your site, love your moto reviews and your how to section with Ari.

Date of experience: April 27, 2024
Ohio
1 review
0 helpful votes
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Great products
May 7, 2024

Have had nothing but good experiences with revzilla!

Date of experience: April 27, 2024
Ohio
1 review
0 helpful votes
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Should ship together
May 7, 2024

Fine, just don't understand why items were shipped separately and the gloves took an extra week.

Date of experience: April 27, 2024
North Carolina
2 reviews
0 helpful votes
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Fat baggers handlebars
May 7, 2024

I didn't talk to customer service I bought my handlebars on line because you guys deal with Affirm witch made me happy

Date of experience: April 27, 2024
Utah
1 review
0 helpful votes
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Wrong picture used but it still worked out.
May 7, 2024
Updated review

I order a wind shield for my motorcycle and the picture used was different than what I actually received. The wind shield still worked and I'll be using it, but they should honestly update their pic.

Date of experience: April 27, 2024

You guys rock!
February 15, 2024
Previous review

You guys rock!

Date of experience: February 14, 2024
Kansas
2 reviews
0 helpful votes
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Not one issue and follow up was quick and easy. Definitely a great website to order from.

Date of experience: April 27, 2024
Hawaii
1 review
0 helpful votes
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Received my parts alot faster than expected. They were exactly what I needed,and my repair was a success!

Date of experience: April 26, 2024
Oregon
1 review
0 helpful votes
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Ordered a giant loop water bag, one gallon. There was a note on the order page it may take extra time to receive the order. My riding buddy ordered one the next day. He hadn't received his yet, so he used chat on the Revzilla site. They said they would ship from an alternate supplier and credited him $15 for the delay. So great for him. But I received my order a couple days after him and I ordered a day earlier. So by not complaining to support I paid more money and it took longer to get.

Date of experience: April 26, 2024