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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,773 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Lack of inventory
May 21, 2024

Many of the gloves and boots I were looking at were out of stock but overall I was satisfied with the shopping experience.

Date of experience: May 11, 2024
Texas
2 reviews
0 helpful votes
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Epic I love these shocks they were super great on my 06 streetglide and now I got the taller ones for my 2013 streetglide so I can't wait to install them and get rid of the old air ride shocks.

Date of experience: May 11, 2024
Missouri
1 review
0 helpful votes
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Great site
May 21, 2024

Easy fast and accurate. Products were good quality and fit perfectly

Date of experience: May 11, 2024
Alabama
1 review
0 helpful votes
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Love RevZilla
May 21, 2024
Updated review

Ordered item, item quickly shipped, item delivered—end of story.

Date of experience: May 11, 2024

Easy Price Match Experience
March 6, 2024
Previous review

The Avon Cobra Chrome tires I like to run on my bike have been in scarce supply for a year or more. I recently received an email from RevZilla stating the tires were once again in stock. A pre-purchase Google search found another merchant offering the same tires for less. I copied the link from the other merchant showing the tires at a better price, clicked the chat button on the ReviZilla website, pasted the link there, and asked, "Can you match?" Customer support quickly responded with a yes.

A couple of minutes later a link to the tires at the matching price was emailed to me. I purchased the tires and not only got the matching price, but I also earned around $35 in ZillaCash. The tires were shipped for free and a few days later. Thanks, RevZilla!

Date of experience: March 6, 2024
AE
1 review
0 helpful votes
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The best Serive and very helpful team
May 21, 2024
Updated review

I just want to say everything is top notch.
Just keep it up please. And make more videos of the products so people have an idea. What's the product is all about.

Date of experience: May 11, 2024

Its great
May 29, 2023
Previous review

Its great. I love shopping with u

Date of experience: May 29, 2023
West Virginia
1 review
0 helpful votes
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Not bad
May 21, 2024

Part came in timely manner and price was good but my email and everything has been filled with stuff from here after one purchase and requesting I don't receive any emails from them. Also none of the emails sent had to do with shipping or tracking of my package never go one or a tracking number.

Date of experience: May 10, 2024
Massachusetts
1 review
0 helpful votes
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Extremely Comfortable Gloves
May 21, 2024

On the hunt for less restrictive, comfortable gloves. These "fit" in more ways than just fitting. Really flexible with all the protection riders need.

Date of experience: May 10, 2024
California
2 reviews
0 helpful votes
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Nice and helpful
May 21, 2024
Updated review

The customer service agent was very nice and took care of the issue.

Date of experience: May 10, 2024

Excellent customer service
May 12, 2024
Previous review

Excellent customer service.

Date of experience: May 2, 2024
Wisconsin
1 review
0 helpful votes
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Overpriced and shady
May 21, 2024

I purchased an item with my credit card and the next day they cancelled my order. I called in to customer service and was told I got another email that explains why. I found it in my spam folder and basically they were low key accusing me of using a fraudulent cc and I could only pay using a wire transfer haha I wouldn't ever do that. I looked for the item again I found it on a competitors site for 80 less and bought it withe same CC with zero issues. When I called customer service their recording said they were having issues with their system. Never again

Date of experience: May 10, 2024
Wyoming
1 review
0 helpful votes
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Easy and quick
May 21, 2024

Fast easy quick and quality products for a competitive price

Date of experience: May 10, 2024
Nevada
1 review
0 helpful votes
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Clutch cables are perfect. The time to completely process my order took a while but overall I'm satisfied.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Great product quick delivery.
May 21, 2024

Easy to use Website lots of selection. Everything you could want.

Date of experience: May 10, 2024
Wisconsin
1 review
0 helpful votes
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Satisfied
May 20, 2024

Brittany was friendly and professional. She answered all of my questions and was able to help me place my order in a timely fashion. Couldn't be happier.

Date of experience: May 10, 2024
Florida
2 reviews
0 helpful votes
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Fast and accurate
May 20, 2024

Great site. They had exactly what I needed and delivery was prompt and accurate

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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I appreciate it when there is a notation for fitment, either way. Service was very fast. 2 days on the Stator, and just a few more for the Primary Chain Locking device. Everything is always spot on and great quality. Now all I have to do is remove the primary cases and git er done.

Date of experience: May 10, 2024
New Jersey
1 review
0 helpful votes
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Electrical gear (wiring).
May 20, 2024

Found exactly what I needed. Received in minimal time and worked perfectly.

Date of experience: May 10, 2024
Idaho
1 review
0 helpful votes
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Simple. The website worked. They want me to say more, but really, that's all you need to know.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Great service
May 20, 2024

Bought a face shield, promptly received it, Now please stop sending me emails to review my experience.

Date of experience: May 10, 2024
Illinois
1 review
0 helpful votes
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Third time's the charm.
May 20, 2024
Updated review

I ordered a replacement battery for my Honda PCX150. The first one came in good packaging, but the battery must have been dropped somewhere before shipping and bent one of the terminals. I returned this and ordered a replacement, but that arrived with damage showing in the packaging and the battery terminal was damaged on this one as well. This proved to be shippers responsibility. A replacement was shipped which arrived in the worst damaged packaging, but the terminal was intact and the battery was fine. I was billed twice and got one credit and was left with one unwanted extra battery. Overall, given the circumstances it was handled well and promptly.

Date of experience: May 10, 2024

Not too excited about paying $10 more because the part...
May 11, 2024
Previous review

Not too excited about paying $10 more because the part was damaged, but it is convenient

Date of experience: May 1, 2024
Louisiana
1 review
0 helpful votes
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First time gear
May 20, 2024

This site was easy to use and overall has some great beginner products that u can't wait to use!

Date of experience: May 10, 2024