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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,167
quality
11,981
This company responds to reviews on average within 4 days

Instant Feedback

138,658 reviews

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Maryland
1 review
0 helpful votes
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Incomplete Order - Resolved
May 23, 2024

I ordered a Givi Airflow windscreen. It came with only 1 half of the windscreen which confused me since the description suggested otherwise. I reached out to customer service, via the Chat feature. Was connected to a real person and it was all taken care of! They sent a whole new order which arrived complete.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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So far so great! Sndjjdjthffhfjfhfhhehdhdjhdhfjfhdhdjdhdhrhr

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
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Good Quality Products
May 23, 2024

Site is easy to use. Products are priced reasonably. Fast shipping. What more do you want.

Date of experience: May 13, 2024
New York
1 review
0 helpful votes
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Excellent
May 23, 2024

Over night free delivery on XL pirelli tire, impressive, very pleased, thank you

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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An error in shipping address
May 23, 2024

I ordered some hard work covers for my docking hardware. There was a mix-up in the shipping address and I never received the package. I called customer service and got a hold of Dean. He searched and found the error and he told me it shipped to the right Town wrong state. I was going to reorder and he told me due to the low cost of the parts he would replace them at no charge he took my information and covered not only the parts but the shipping cost as well. I'd call that real customer service. I'll use RevZilla again for sure. I give them a five-star rating Dean was very professional and I would love to deal with him again great guy.KC in Northern Illinois

Date of experience: May 13, 2024
Arizona
1 review
0 helpful votes
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Used on a Ducati 696 since I changed it from 520 to 525. Currently running a 14t 41T gearing and I love it

Date of experience: May 13, 2024
New York
1 review
0 helpful votes
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When my Kawasaki z650 went on the fritz, I knew I needed a battery. It was nice to know that Revzilla stocked the same brand that was in my bike when I brought it from the dealer (Yuasa Battery). The battery arrived much quicker than expected allowing me to get back on the road. Buying the Yuasa YTZ10S AGM High Performance Battery gives me great confidence because it is an upgrade from my original!

Date of experience: May 13, 2024
Singapore
1 review
0 helpful votes
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Your customer service is AWESOME, really was! I called as I was being charged tax, but imnin singapore.

Date of experience: May 13, 2024
Pennsylvania
1 review
0 helpful votes
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Good stuff.
May 23, 2024

Kind of weird when tracking shipment between ups and the postal service but the order arrived without delay and as described.

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Great customer service
May 23, 2024

Website could be confusing sometimes but customer service helped a lot

Date of experience: May 12, 2024
Nevada
1 review
0 helpful votes
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Great way to get gear
May 23, 2024

I needed new grips. Went to the website, which was easy to navigate and found exactly what I was looking for. Couple days later, grips showed up, I installed, and love them.
I will definitely be buying more from Revzilla!

Date of experience: May 12, 2024
Oregon
1 review
0 helpful votes
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Fast and professional service.
May 22, 2024

I ultimately ended up returning my jeans after ordering the same pair with faster shipping from elsewhere.

The staff at RevZilla made this a painless and guilt-free experience. The refund was issued promptly.

Date of experience: May 12, 2024
Massachusetts
1 review
0 helpful votes
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Versys x300
May 22, 2024
Updated review

Couldn't find the air filter I wanted 😥. I was looking for a better alternative to open.

Date of experience: May 12, 2024

Fast help 🙂🙂🙂
March 7, 2024
Previous review

Fast help 🙂🙂🙂

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Awesome service, Great product.
May 22, 2024

I have ordered from Revzilla a few times in the past. Always a great experience.

Date of experience: May 12, 2024
New Jersey
1 review
0 helpful votes
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Ordered 2 different pairs of riding jeans and did not like either unfortunately. Will be buying riding clothes from local retailers in the future as paying $10 every time I need to return something is rough. That being said I had to return a plastic fender to another retailers recently and I had to pay $30 to ship myself. That made revzilla's flat rate $10 return shipping seem not as bad.

Date of experience: May 12, 2024
Mississippi
3 reviews
0 helpful votes
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My motorcycle uses inner tubes and revzilla had the correct size.

Date of experience: May 12, 2024
Indiana
1 review
0 helpful votes
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Very pleased
May 22, 2024

I was skeptical befofe buying this product but once it came it I was amazed. It is awesome and exceeded expectations.

Date of experience: May 12, 2024
Australia
1 review
0 helpful votes
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Fantastic overall
May 22, 2024

I bought street and streel Athena jacket (M), highway 21 roulette gloves (XL), Street and Steel leggings (6 tall). I sadly could not order the Bell Moto 3 helmet to Australia from RevZilla but I did but that too in a small from somewhere else and all items are fantastic quality and true to size. Just follow the sizing guides exactly using a measuring tape and you'll be fine. The only thing I will say is that the Athena jack is a little big... but it's not that noticeable. I love all the riding gear I bought. Looks are a 10/10 too.

Date of experience: May 12, 2024
Michigan
1 review
0 helpful votes
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Great tire
May 22, 2024

Had to get a new tire because of a slash in my American elite. Didn't even think about getting another AE till after I bought the stock 402 but I'm very happy with the tread pattern and grip of the original tire.

Date of experience: May 11, 2024
North Dakota
1 review
0 helpful votes
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Good service.
May 22, 2024

The website is very easy to use.
I found the radiator guard for my ZX-14R in no time.
Good product and fast shipping.

Date of experience: May 11, 2024