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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,469 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Website is easy to navigate and descriptions were spot on. Reviews seem to be authentic and not spammed like other mainstream retailers.

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Great experience
May 24, 2024

The site is easy to navigate. The checkout process is simple and just works. Everything arrived in good condition and within the expected time frame. Always a great experience dealing with Revzilla.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Great experience every time
May 24, 2024

Couldn't find a particular item, called customer service, they found what I needed. Went back to my account and ordered items, easy peasy.

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Be prepared to wait
May 24, 2024

Shipping service from RevZilla has gotten worse over the past couple of years. It used to take 3, maybe 4 days to get your order. Even from the West Coast. My last order for an oil filter took 6 business days to go from NJ to NY. How is that even possible?

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Got what I came for
May 24, 2024

Ordered a new visor for my Shoei helmet RF-1400. Came as promised, in a timely fashion.

Date of experience: May 14, 2024
Oregon
1 review
0 helpful votes
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Helmets
May 24, 2024
Updated review

Ordered 2 helmets. Both arrived very quickly And with no issues

Date of experience: May 14, 2024

Helmets
May 24, 2024
Previous review

Ordered 2 helmets. Both arrived very quickly And with no issues

Date of experience: May 14, 2024
New Jersey
1 review
0 helpful votes
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Fast delivery.
May 24, 2024

I needed the helmet for riding course and was worried with the delivery time, but arrived days before. Reliable.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Very quick delivery
May 24, 2024

Ordered an Alpinestars R10 Helmet and it was delivered very quickly and well packaged. Just wish it came with the race spoiler

Date of experience: May 13, 2024
Wisconsin
1 review
0 helpful votes
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Fast delivery
May 24, 2024
Updated review

Fast delivery always nice customer service with huge experience and price matching

Date of experience: May 13, 2024

Always awesome Prices
March 2, 2024
Previous review

Always awesome Prices

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
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Great!
May 24, 2024

Revzilla has all the gear and products I like and need. I wish they offered discounts for medical personnel such as nurses and first responders. Overall, I've had a good experience.

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
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Always solid
May 24, 2024
Updated review

Ordered a ton of stuff, never had a bad experience with RZ. I recommend them often.

Date of experience: May 13, 2024

I'm always happy with RZ's quick shipping and after...
June 9, 2023
Previous review

I'm always happy with RZ's quick shipping and after sale support, so thanks!

Date of experience: June 9, 2023
California
2 reviews
0 helpful votes
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Great, and speedy service.
May 24, 2024

Great and speedy service. Awesome products and how to do videos.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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Great quality and fast delivery!
May 24, 2024
Updated review

Everything came very fast and was very well received!

Date of experience: May 13, 2024

I never got the 10% coupon!
May 11, 2024
Previous review

I never got the 10% coupon!

Date of experience: May 1, 2024
Florida
1 review
0 helpful votes
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Rear tire
May 23, 2024
Updated review

Easy and quick. Tire arrived quickly. According to date code about a year old.

Date of experience: May 13, 2024

Quick and easy!
September 21, 2023
Previous review

Quick and easy!

Date of experience: September 21, 2023
New Jersey
1 review
0 helpful votes
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Product arrived timely. The bark busters did not fit as well as expected even though they were bike specific. The screw holes for the wind protectors didn't line up well and I had to adjust the clutch cable to make it fit. I had expected better.

Date of experience: May 13, 2024
Maryland
1 review
0 helpful votes
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Incomplete Order - Resolved
May 23, 2024

I ordered a Givi Airflow windscreen. It came with only 1 half of the windscreen which confused me since the description suggested otherwise. I reached out to customer service, via the Chat feature. Was connected to a real person and it was all taken care of! They sent a whole new order which arrived complete.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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So far so great! Sndjjdjthffhfjfhfhhehdhdjhdhfjfhdhdjdhdhrhr

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
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Good Quality Products
May 23, 2024

Site is easy to use. Products are priced reasonably. Fast shipping. What more do you want.

Date of experience: May 13, 2024
New York
1 review
0 helpful votes
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Excellent
May 23, 2024

Over night free delivery on XL pirelli tire, impressive, very pleased, thank you

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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An error in shipping address
May 23, 2024

I ordered some hard work covers for my docking hardware. There was a mix-up in the shipping address and I never received the package. I called customer service and got a hold of Dean. He searched and found the error and he told me it shipped to the right Town wrong state. I was going to reorder and he told me due to the low cost of the parts he would replace them at no charge he took my information and covered not only the parts but the shipping cost as well. I'd call that real customer service. I'll use RevZilla again for sure. I give them a five-star rating Dean was very professional and I would love to deal with him again great guy.KC in Northern Illinois

Date of experience: May 13, 2024