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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,604 reviews

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Connecticut
1 review
0 helpful votes
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June 13, 2024

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Date of experience: June 3, 2024
Tennessee
1 review
0 helpful votes
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Fast Shipping
June 13, 2024
Updated review

My order arrived in two days. Everything was packed well and product was what I expected

Date of experience: June 3, 2024

Long time customer
July 18, 2023
Previous review

Long time customer.

Date of experience: July 18, 2023
Kentucky
1 review
0 helpful votes
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Easy to deal with, no hassles
June 13, 2024

The grips I bought are on the bike, but I haven't gotten a chance to go for a ride with them yet

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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Great customer service
June 13, 2024

Had a little problem getting a discount code to work. I ordered anyways but the customer service took care of it and issued a credit. Parts came quick in 2 different shipments. All is good!

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Long time customer
June 13, 2024

I've been buying my motorcycle gear from Revzilla since 2006 and continue to be pleased with the overall experience, pricing and product selection.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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Always fast delivery and quality products.
June 13, 2024
Updated review

Have purchased many products from RevZilla and have always got what I wanted. Quality products at a reasonable price.

Date of experience: June 3, 2024

Always done good with timely shipping and quality products
June 8, 2024
Previous review

Always done good with timely shipping and quality products

Date of experience: May 29, 2024
Michigan
1 review
0 helpful votes
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6 volt bulb
June 13, 2024

Easy website to buy from fast shipping. I haven't used any of the bulbs yet but they look to be good

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Outstanding
June 13, 2024

I ordered a pair of taillights for my motorcycle. Being from Canada I was a little concerned on quality and the shipping. To my surprise I received my order within a week and the quality was outstanding. I am very pleased and I'm sure there will be ordering from you again.

Date of experience: June 3, 2024
Maine
1 review
0 helpful votes
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Professional and Caring
June 13, 2024

I bought a waterproof bag and was hoping it would arrive before a 10 day ride. I spoke with 2 different customer service representatives. They handled the situation perfectly and I did in fact receive my bag in time. All is good in the world

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Good Price, simple international shopping.
June 13, 2024
Updated review

Good product. Good Price. Fast international shipping. Always a great experience shopping at Revzilla

Date of experience: June 3, 2024

No coupon code works!
February 16, 2024
Previous review

No coupon code works!

Date of experience: January 21, 2024
Michigan
1 review
0 helpful votes
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Every time I order it ships within one or two days and I have it within a week, great service and products.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Cardo Spirit HD
June 13, 2024

Everything went well, shipping was a bit slow for today's standard but not too bad. My product was missing the instruction guide and product guide that were supposed to be included in the box, but that's a manufacturer thing and not the fault of RevZilla.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Great buying experience
June 13, 2024
Updated review

I needed to return a helmet for a different size and the process was clear, smooth, and fast. Communication was excellent and I received the size I needed quickly.

Date of experience: June 3, 2024

Unfortunately I needed to return a helmet for sizing,...
June 5, 2024
Previous review

Unfortunately I needed to return a helmet for sizing, but the process could not have been easier.

Date of experience: May 26, 2024
Ohio
1 review
0 helpful votes
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Ok but...
June 13, 2024

Browsing the website was easy and smooth. I was able to find the products I was looking for, read reviews, compare and find similar products. The website looks good too! I'm also very happy that the recommended armor for my jacket was easily linked at the jacket page.

But...
Receiving my delivery was slow. I'm not pleased with the fit of any of my products (helmet, pants, and jacket). The bag my helmet came in inside the box had a hole. It doesn't look particularly easy to start a return (couldn't find the link, I'll have to call). While I appreciate the no restocking fee, the return does cost money while some competitors (like Amazon) offer free returns. One of my biggest gripes, is that while my jacket color is advertised as Olive, the picture of the jacket looks way more brown than the jacket actually is. I bought the jacket based on the picture.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Every time I've ordered something from here it got to me incredibly fast. 10/10

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Everything you need
June 13, 2024

Easy to find what you need and competitive prices. Fast shipping. I could not be more satisfied

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I ordered a new baffle for my Vance and Hines pro pipe. It was just as described and shipped quick. I will purchase from RevZilla again

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Great service
June 13, 2024
Updated review

This purchase was my second time making an online purchase. I was unable to use the first time buyer option on my second purchase. I called customer service and the issue was immediately resolved.

Date of experience: June 3, 2024

Cardo Freecom 4X
September 27, 2023
Previous review

Wanted to purchase Cardo Freecom 4X for the longest. Was in rush to purchase as I won't be purchasing my bike until after the end of this year. Finally saw on sale and decided to buy.

Date of experience: September 27, 2023
California
1 review
0 helpful votes
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Rinehart exhaust
June 13, 2024

Purchased the slip on performance mufflers for Indian chieftain installation was fairly simple they sound great and look amazing items shipped quickly and arrived on time

Date of experience: June 3, 2024
Connecticut
1 review
0 helpful votes
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Quick delivery, great product selection! The tank bag I got was as advertised and works well

Date of experience: June 3, 2024