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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,606 reviews

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Connecticut
1 review
0 helpful votes
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Great! Fast shipping
June 13, 2024

Ordered a pair of grips that were gonna take a week and got here in 3 days, shipping is very fast

Date of experience: June 3, 2024
Nevada
1 review
0 helpful votes
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'
June 13, 2024

Easy to order and receive items and there affiliated with cycle gear.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Customer care is reliable & the quality of Alpinestars gear is incredible as always. I ordered my first pair of gloves and am so excited to put them to use. The craftsmanship is exquisite and I feel safe relying on Alpinestars gear.

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
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Shown in stock...
June 13, 2024

I ordered a part that was shown on the website as "in stock". 2 days later I was told it was not.
Ok, I understand. Paid with Revzilla cash and credit card. What is the status of my Revzill cash and credit card balances?

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Purchase my helmet during memorial day weekend and received it within the week

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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It got the job done
June 13, 2024

Google what u need and hopefully it will pop right up if not have fun trying to find it with a older bike

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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Ordered 4 parts, all were in stock and supposedly ship next day. Received one part a few days after initial order. After waiting nine days, I called customer service about the status of the rest of the order. I was told they were shipping that next day. Obviously, the order was forgotten or they didn't have them in stock like I was given the impression on the site when I ordered.
I'll take my chances with other distributors, that don't have the items in stock if I have to wait so long for shipping.

Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like when your order was placed 3 of the 4 items had a 3-6 business day lead time prior to shipping. The one item stated it shipped in 24 hours. When an item states a lead time it does mean it is estimated in the time frame of 3-6 business days.Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

New York
1 review
0 helpful votes
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The order was processed and shipped very quickly making it possible to use very fast!

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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I ordered two tires for my 2012 Teneré. They arrived promptly to the house and I was able to get them mounted and riding in no time flat! Great experience.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Great experience fast shipping
June 13, 2024

I only bought a kickstand to have to put in 50 characters ia a pain in the $#*! how excited can I be to leave a review for a kickstand

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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Great product and fast shipping
June 13, 2024

Pipe sounds great and the install was easy. Item arrived 3 days early so that's a plus. Overall great experience

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Excellent Service
June 13, 2024

There was an unexpected delay in shipping part of my order. I reached out to the customer service team to check on the status and they were exceptionally helpful.
I received all of my order, assembled and mounted the Denali horn on my Harley and am very impressed. This horn works far, far better than the stock horn. There is no issue hearing this one when another driver is not paying attention.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Good
June 13, 2024

Did chat with them to buy a chain for my bike the one that they recommended will not work for me but as I did use already I will have to keep it, o-ring chains not good for motocross, another than that everything is fine fast shipping though.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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I bought my husband a backpack
June 13, 2024

He likes it. He says it is large enough for trips to work or the hardware store when he rides his motorcycle. He also says it is very comfortable, secure feeling, and easy to use. It is sort of an expensive backpack.

Date of experience: June 3, 2024
Rhode Island
1 review
0 helpful votes
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Tech mount phone holder w/charger
June 13, 2024

Phone holder is great, charger doesn't really charge phone too fast but worth what it costs

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Quick Shipping, Good Products
June 13, 2024

Placed an order for some parts for a 2003 Honda Foreman ES. The parts arrived in the expected time and worked well.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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It was very stress free, simple, and very fast getting it here. Thank y'all for the amazing product!

Date of experience: June 3, 2024
Ohio
2 reviews
0 helpful votes
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Best experience
June 13, 2024

I love the quality and the shipping was super fast! They keep updates on emails and overall 10/10 recommend

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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It is a very complete store
June 13, 2024

It is easy to buy since it has many options to choose from and with its tools it is easy to make a good choice

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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This is my first helmet that I have ordered ever the prices are great the size fits nice and snug but not to snug I will definitely be ordering other one oh and the shipping was fast

Date of experience: June 3, 2024