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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,482 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Received
June 13, 2024

I mean I got one of 2 parts ordered so far but the other drives today

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Quick and very informative.
June 13, 2024

Parts came as expected in very good packages. Emails informing of status also very helpful.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Items Received
June 13, 2024
Updated review

Uts received and had to contact customer service and they were able to help me with my questions/concerns. All good and thank you again!

Date of experience: June 3, 2024

Great stuffs!
December 9, 2023
Previous review

Great stuffs!

Date of experience: December 9, 2023
Colorado
1 review
0 helpful votes
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Good product competitively priced
June 13, 2024

Always like the quick service with RevZilla. Also, for information there is usually a quick response from a real human if you need one.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Great selection and service
June 13, 2024
Updated review

Very pleased with the overall experience. Product selection is easy, and the product reviews are excellent!

Date of experience: June 3, 2024

Can't get any easier than this!
September 11, 2023
Previous review

Can't get any easier than this!

Date of experience: September 11, 2023
New York
2 reviews
0 helpful votes
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Excelente calidad
June 13, 2024

El producto es de excelente calidad y el envío fue rápido muchas gracias

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Quick ship,great experience
June 13, 2024

I ordered a Ciro Latitude lightstrike tail light for my ultra limited. Honestly I couldn't believe it arrived in 2 days. I was really happy about the product arriving so quickly.

Date of experience: June 2, 2024
Colorado
1 review
0 helpful votes
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Always satisified
June 13, 2024
Updated review

Ordered many items from them and always receive excellent products and customer support has been stellar when required.

Date of experience: June 2, 2024

Quick and painless
August 19, 2023
Previous review

Quick and painless

Date of experience: August 18, 2023
Maryland
2 reviews
0 helpful votes
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Kaydog
June 13, 2024

Fast process with online purchases. I haven't had anything to say about Revzilla is great customer service.

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
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Unusable chain
June 13, 2024
Updated review

The RK chain I received was clearly fitted to a bike (links were very dirty and the OEMs box was clearly retaped) and had about 5 links missing which made it completely unusable. What it looked like to me is that another customer must have tried using it on their bike, but cut too many links off and then returned it back without notifying RevZilla. The chain still has the OEM lube but has a clear outline of a chain breaker tool. I understand counting links or even trying to identify things like a chain breaker stamp/print may be asking for too much, but the chain right of the box was dirty which I would think should raise an eyebrow for further investigation! Surely the return process should have caught this the first time around right?..

Date of experience: June 2, 2024

Website is always intuitive and easy to navigate
June 4, 2024
Previous review

Website is always intuitive and easy to navigate. I especially like the garage manager feature.

Date of experience: May 25, 2024
Michigan
1 review
0 helpful votes
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Motorcycle battery
June 12, 2024

Battery fit my vintage motorcycle just like you guys said it would works great

Date of experience: June 2, 2024
Ohio
1 review
0 helpful votes
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Bike tires
June 12, 2024

Good info on products. Helped in making the decision and provided plenty of options. Shipping included is the way to price anything, just like tax, you can't escape paying for it somehow.

Date of experience: June 2, 2024
Washington
2 reviews
0 helpful votes
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Insanely quick shipping
June 12, 2024

Ordered on Sunday and paid for expedited shipping. Revzilla had my boots in the mail on Monday morning. Received my package on Tuesday from across the country. I'm in a rural area so it's rare to get anything on time.

Date of experience: June 1, 2024
Massachusetts
1 review
0 helpful votes
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Bell/fast house helmet
June 11, 2024
Updated review

Awesome! Love the fast house bell helmet too! Shipped super fast

Date of experience: June 1, 2024

Easy!
November 25, 2023
Previous review

Easy! Easy!

Date of experience: November 24, 2023
North Carolina
1 review
0 helpful votes
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So easy
June 11, 2024

This is so convenient and the reviews that are offered on products really help.

Date of experience: June 1, 2024
Ohio
2 reviews
0 helpful votes
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Very good site. Order was fast and on time. Thank you so much.

Date of experience: June 1, 2024
Georgia
1 review
0 helpful votes
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Satisfaction
June 11, 2024

Products in stock,…priceless. I was able to quickly find, what I was seeking.

Date of experience: June 1, 2024
Florida
1 review
0 helpful votes
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It was great
June 11, 2024

Fast and easy super fast shipping, everything was just as I had ordered

Date of experience: May 31, 2024
Maryland
2 reviews
0 helpful votes
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No problem and a reasonable price and the products are top shelf

Date of experience: May 31, 2024

Good Products Great Support Happy with my RPM membership
March 30, 2024
Previous review

Good Products Great Support Happy with my RPM membership

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Exchange policy is ridiculous
June 10, 2024

Awesome amount of products with a diverse selection but the exchange policy really hinders the customer experience. Multiple times I have found a product on the site and instead went and bought from Amazon just to bypass this dumb policy. I get it if people were buying exorbitant amounts of gear and continuously swapping them but for the average consumer that buys a single article of gear but got a size to large or to small to then get hit with a shipping charge makes me not want to buy from you again. Will continue to use your site like google and then buy else where.

Date of experience: May 31, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.