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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

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Florida
1 review
0 helpful votes
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2 thumbs up
June 25, 2024
Updated review

Great customer service. Us postal service lost one of my packages.graves high precision cct.notified revzilla and they sent a replacement by 2 day air. So much help! Everything else ive ordered is packaged very well and doesnt take awful long to arrive. Revzilla is great!

Date of experience: June 15, 2024

Quick and easy
December 2, 2023
Previous review

Quick and easy

Date of experience: December 1, 2023
Tennessee
1 review
0 helpful votes
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Face shield
June 25, 2024

Took forever to ship and doesn't fit think it might be the wrong one

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Kimberly E. RevZilla Rep
over a year old

We’re sorry to hear this. We take your feedback seriously. If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]
Please include further details regarding your shopping experience/issue and one of our team will gladly look into the matter.

New York
2 reviews
0 helpful votes
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As always - good product - good service! Very responsive Customer Service.

Date of experience: June 15, 2024
New York
1 review
0 helpful votes
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My grandson loved them!
June 25, 2024

Easy and quick ordering and delivery. My grandson said the fit was perfect, he said he can walk in them no problem.

Date of experience: June 15, 2024
Virginia
1 review
0 helpful votes
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Biltwell is now BiltBetter.
June 25, 2024
Updated review

Shopping and checkout are a breeze. Finding items in stock, however, is another can of worms entirely.
I had ordered a Biltwell helmet from RevZilla. The ordering and delivery process were fine, however the helmet internal padding was entirely too thick. I ordered replacement internals from RevZilla (again, order and delivery were easy). The helmet now actually fits without causing headaches and completely muffler my internal speakers.

Date of experience: June 15, 2024

Multitude of choices, yet everything is easy to find
November 16, 2023
Previous review

Multitude of choices, yet everything is easy to find. Mostly shipping within 24 hours. Competitive pricing plus a GovX discount for Veterans, makes it easy to spend money with RevZilla.

Date of experience: November 16, 2023
Utah
1 review
0 helpful votes
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50s wireless intercom
June 25, 2024

Fast shipping, received in good shape. Would order again from them.

Date of experience: June 15, 2024
Georgia
1 review
0 helpful votes
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Fast and easy. Ordered online and had my order in a week. Got it for my husband for Father's Day. He loved it.

Date of experience: June 15, 2024
Utah
1 review
0 helpful votes
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Carb kit for a WR426F.
June 25, 2024

Quality kit contained everything and was well packaged. Fast shipping as well.

Date of experience: June 14, 2024
Oregon
1 review
0 helpful votes
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Shipping was very delayed
June 25, 2024

I ordered a pair of gloves that were supposed to ship within 1 day according the to product page and a helmet that shipped with 5-7 business days. The helmet shipped and arrive just as expected but the gloves took a week and a half to ship, arriving 3 days after the helmet, which caused me to miss the planned window for me to take my MSF course. I now have to wait another month and have further pushed out my ability to enjoy the riding season. I'm disappointed and will likely look elsewhere first in the future.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Kimberly E. RevZilla Rep
over a year old

We are sorry you had this experience. I looked into your issue. Unfortunately it appears there may have been an inventory issue with the gloves. We do apologize. We are reaching out to you directly to help with the issue.
Please let us know if we can assist any further.

New Jersey
1 review
0 helpful votes
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Yay! Shopping for pants while not wearing pants. I love the future. Product shipped fast at a reasonable price. Seems like good quality. Fits well. Bought the iron worker pants and some CE2 hip protection.

Date of experience: June 14, 2024
California
1 review
0 helpful votes
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Simple and straight forward
June 25, 2024

The website runs smoothly and the checkout process is easy to navigate. You get what you pay for so do your research and buy what you want.

Date of experience: June 14, 2024
Iowa
1 review
0 helpful votes
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FJR Frame sliders
June 24, 2024
Updated review

Best parts, great prices, and fast shipping! Highly recommend Revzilla!

Date of experience: June 14, 2024

Super happy customer!
April 25, 2024
Previous review

Absolute best parts and accessories! Highly recommended!

Date of experience: April 14, 2024
Iowa
1 review
0 helpful votes
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Outstanding retail site
June 24, 2024

I spent quite a bit of time researching helmets, RevZilla's detailed information and videos were super helpful so I could order with confidence. I got the perfect fit, and a great looking helmet at a great price.

Date of experience: June 14, 2024
Canada
1 review
0 helpful votes
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Waited for a long time to get hear and had to pay extra shipping on top of a very expensive part

Date of experience: June 14, 2024
Kimberly E. RevZilla Rep
over a year old

International shipping is not included in our free shipping policy. Please find below our shipping policy.

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] with any shipping cost questions.

Ohio
1 review
0 helpful votes
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I love dealing with revzilla! L
June 24, 2024

The product I ordered wasn't what I wanted but it was exactly what I ordered. Revzilla's return process was simple and efficient! I will be a return customer!

Date of experience: June 14, 2024
Minnesota
1 review
0 helpful votes
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First timer
June 24, 2024

You have exactly what I was looking for.
And arrived soon, as promised!

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
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Good inventory, easy to find, military discount, simplified ordering process.

Date of experience: June 14, 2024
Michigan
1 review
0 helpful votes
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It's never fun to have to replace something that's broken. It does make the experience better when everything goes smoothly as it did with RevZilla. From finding the part, checking out, and getting the part in my hands, I am completely satisfied.

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Fast and easy
June 24, 2024

I have been ordering items from RevZilla for a while now and I have to say, every transaction has been smooth and easy. I have never had a problem. Thank you, everyone at RevZilla for always being great and having what I need to keep me on two wheels!

Date of experience: June 14, 2024
Washington
1 review
0 helpful votes
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Good product
June 24, 2024

Easy to install and matched the design of my bike. The new indicators are even brighter than the factory ones.

Date of experience: June 14, 2024