Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,167
quality
11,981
This company responds to reviews on average within 4 days

Instant Feedback

138,637 reviews

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
Follow Dennis Y.
Unfollow Dennis Y.
Share Review
Report Review

Closeout size options
June 24, 2024

I recently purchased the Olympia Seattle riding pants on closeout and they are exactly what I was looking for. I am curious about why these pants were on closeout for so long and how my correct size suddenly became available. When they first showed up, none of the vendors had my size and I ended up purchasing the next size up which are too big. Recently, Revzilla was showing my size back in stock and I jumped on them. Good decision. They fit great and are an excellent value.

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Share Review
Report Review

Bilt riding pants
June 24, 2024

Product came in a damaged box and the product is defective. The pants closure snap is broken

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Kimberly E. — RevZilla Rep
over a year old

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]
So we can assist you and make this right.

Oklahoma
1 review
0 helpful votes
Follow Benjamin A.
Unfollow Benjamin A.
Share Review
Report Review

The service offered is awesome and I'm very pleased with my new exhaust, however on the shipping page I paid an extra 34.99 to get 24 hour shipping, and apparently to revzilla that just means it leaves their facility in 24 hours, I didn't get my package for 4 days, which seems like a scam, all I ask that it gets worded better, I'm a frequent Amazon user and am spoiled by the overnight/24 hour shipping, otherwise it was a great experience and I would recommend them.

Date of experience: June 14, 2024
Washington
1 review
0 helpful votes
Follow Chris U.
Unfollow Chris U.
Share Review
Report Review

Lack of accountability
June 24, 2024

Have no ability to make things right when they are in the wrong

Date of experience: June 13, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

California
1 review
0 helpful votes
Follow Tory Z.
Unfollow Tory Z.
Share Review
Report Review

Late
June 24, 2024

I paid for two day shipping, but didn't receive the product until a week later.

Date of experience: June 13, 2024
Ohio
1 review
0 helpful votes
Follow Eric G.
Unfollow Eric G.
Share Review
Report Review

Great service and great exchange/return system. Super high confidence doing business with Revzilla.

Date of experience: June 13, 2024
Tennessee
1 review
0 helpful votes
Follow Carlos P.
Unfollow Carlos P.
Share Review
Report Review

Great
June 24, 2024
Updated review

Its really easy and great products, i definitely recommend it

Date of experience: June 13, 2024

Awesome
April 2, 2024
Previous review

It was pretty good and fast, good product i love how does it look

Date of experience: March 23, 2024
New Hampshire
1 review
0 helpful votes
Follow Russell A.
Unfollow Russell A.
Share Review
Report Review

Ordered helmet too small, EZ return
June 23, 2024
Updated review

I ordered a bell helmet in M, and...nope. Found out revzilla makes it REALLY easy to return for a full refund (less return label cost). Could not be easier.

Date of experience: June 13, 2024

Really nice storefront, great automation
June 20, 2024
Previous review

Really nice storefront, great automation. Your return system is very slick.

Date of experience: June 10, 2024
California
2 reviews
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

Revzilla is the best
June 23, 2024
Updated review

I've ordered numerous items from Revzilla, everything is top notch with this company, from sales to knowledgeable staff to customer service. You guys have me as a customer for life, thank you guys.

Date of experience: June 13, 2024

Perfect as always
March 7, 2024
Previous review

Perfect as always.

Date of experience: March 6, 2024
California
1 review
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

Honda Grom turn signal
June 23, 2024

Received the turn signal and looks like the right part. Will install it soon.

Date of experience: June 13, 2024
Maine
1 review
0 helpful votes
Follow Brock D.
Unfollow Brock D.
Share Review
Report Review

Loved it good selection great prices helpful almost always has what I need in stock fast shipping very impressed thank you for all you do

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Fast shipping great product
June 23, 2024

Everything is as it should be with the product shipping and price

Date of experience: June 13, 2024
Minnesota
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

Never again
June 23, 2024

I ordered from Revzilla a couple of years ago. I had issues with receiving the items in a timely manner. I deicide to give Revzilla another chance. They advertise "ships within 24hrs" right? I ordered 3 items on Friday the 31st all of which showed in stock. 2 of the items were marked shipped on Saturday June 1st and one item was marked ship Tuesday June 4th ok not exactly 24hrs but not a big deal. Estimated arrival was Thursday June 6th, on the 6th it didnt show so date was changed to the 7th didnt show then 8th, 10th,11th etc... I contacted Revzilla on the 10th asking about my shipment. They responded with my tracking info (which i already had) and advised i wait another 7 days before contacting them again. I did receive my items today June 13th. I dont normally write reviews about companies and understand things happen, but when led to believe they ship fast and i would have quickly is far from true. They claim they ship next day and they should say they will mark shipped but probably not actually shipped.

Date of experience: June 13, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

California
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Safety First
June 23, 2024
Updated review

I bought these boots for my 11 year old son. His second pair of Fox Comp boots. Very high quality and ankle/leg protection. As a dad, I want to ensure his safety while still letting him have a blast on his dirt bikes.

Date of experience: June 13, 2024

Quick and easy!
April 18, 2024
Previous review

Quick and easy!

Date of experience: April 7, 2024
Colorado
1 review
0 helpful votes
Follow Ruben P.
Unfollow Ruben P.
Share Review
Report Review

Awesome helmets.
June 23, 2024

Awesome helmets, good fitments, easy to shop and great quality.

Date of experience: June 13, 2024
Idaho
2 reviews
5 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

Revzilla and Scorpion
June 23, 2024

Good experience. Plenty of details for each helmet and good pricing. Helmet arrived quickly and fit as expected.

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
Follow jarid G.
Unfollow jarid G.
Share Review
Report Review

Almost 100%
June 23, 2024

Everything was on point, except the product description said, "light smoke sun shield", and it was dark. Not even close to the picture. HJC IS-Cruiser Helmet
Item: P*******

Date of experience: June 13, 2024
Utah
1 review
0 helpful votes
Follow Henry J.
Unfollow Henry J.
Share Review
Report Review

Product received, easy and fast!
June 23, 2024

Easy to find what I was looking for and the check-out was quick!

Date of experience: June 13, 2024
California
2 reviews
0 helpful votes
Follow Emile M.
Unfollow Emile M.
Share Review
Report Review

Good, fast service
June 23, 2024
Updated review

Needed information about particular and alternative products, agent was very helpful

Date of experience: June 13, 2024

Good service from on line contact
May 24, 2024
Previous review

The customer service lady was knowledgeable about the product and helpful.

Date of experience: May 14, 2024
New York
3 reviews
0 helpful votes
Follow Bruce M.
Unfollow Bruce M.
Share Review
Report Review

Awesome boots and customer service
June 23, 2024
Updated review

Always great service and fast shipping…products are readily available

Date of experience: June 13, 2024

Awesome day
February 26, 2024
Previous review

Awesome day

Date of experience: February 26, 2024