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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,156
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,200 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Awesome gear at a great price.
June 29, 2024

Ordered the Tech 7s and they fit perfect. Much better price than a local store, and better selection.

Date of experience: June 19, 2024
Indiana
1 review
0 helpful votes
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Consistent
June 29, 2024
Updated review

I love ordering from RevZilla. It's rare that I have to pay for shipping given the cost of riding gear and the free shipping option still doesn't take very long. I'll probably be a loyal customer for my whole riding career.

Date of experience: June 19, 2024

Orders process and arrive in a reasonable time frame
August 5, 2023
Previous review

Orders process and arrive in a reasonable time frame

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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Pleased with my modular helmet.
June 29, 2024

Purchased a Bell SRT Modular helmet. Quality product with great features. I especially like the interior drop-down sun visor because it covers almost the entire area of the opening. This is especially important to me since I'm older with a sad history of skin cancer.

Date of experience: June 19, 2024
Ohio
1 review
0 helpful votes
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Riding jackets
June 29, 2024
Updated review

Order shipped and arrived promptly. Jackets were very nice quality and fit well.

Date of experience: June 19, 2024

Too many items that I'm interested in are out of stock!
June 18, 2024
Previous review

Too many items that I'm interested in are out of stock!

Date of experience: June 7, 2024
Hawaii
1 review
0 helpful votes
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I got my first bike and did a lot of research on gear. I ordered protection from head to toe for both my new bike and myself on June 14th. Some items in my cart mentioned additional lead time and I also live in Hawaii so I know what to expect with long shipping times. Unfortunately Revzilla blew all my expectations out of the water when it comes to waiting on product. It's now July 19th and I am still waiting on my riding pants and gloves. I reached out to customer service and they were all very nice and gave me little refunds but it still doesn't change the fact that I have waited over a month for safety gear. It's been brutal having a new bike but only taking it out for short rides. I've lived on Maui for over five years and have never run into any type of shipping complications like this before. Unfortunately even with their nice employees in customer service I will not be ordering from them again in the future.

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Virginia
1 review
0 helpful votes
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Great Price
June 29, 2024

No issues, it was fine. I like to support something besides amazon.

Date of experience: June 19, 2024
Colorado
1 review
0 helpful votes
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Best lightweight riding boots
June 29, 2024

Love the boa lace, lightweight easy to put on and off. Definitely a W.

Date of experience: June 19, 2024
New York
1 review
0 helpful votes
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Great service
June 29, 2024

😎🔥 best shopping experience. Not issues at all with my order

Date of experience: June 19, 2024
California
1 review
0 helpful votes
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New lid purchased
June 29, 2024

Your processing time takes to long. Every time I order something it takes 2 to 3 weeks to receive.

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 6/7, and the item had a 2-4 business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/13, which is the 4 business day after your order got processed.

Massachusetts
1 review
0 helpful votes
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Shoe review
June 29, 2024

Loved video about product. Quick uncomplicated check out.

Date of experience: June 19, 2024
Michigan
1 review
0 helpful votes
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Scorpion Exo
June 29, 2024

This scorpion helmet does not fit like the scorpion helmets I've had in the past. There is less padding which makes the sizing seem to big. I've noticed a lot more wind noise as well. The plus side is that the weight is much lighter.

This is my first purchase from revzilla. I'm disappointed in the shipping time. I could ordered the same helmet on Amazon for another $5 and I would have gotten the helmet sooner. It took over a week to receive my order.

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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Better communication between support and shipping
June 29, 2024
Updated review

I had an order stuck in processing. Three days straight I was told it's shipping that day and otherwise nothing could be done. Can't cancel while stuck in processing... Convenient

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.


We'll see
June 8, 2024
Previous review

We'll see. You never know with revnopoly

Date of experience: May 28, 2024
Massachusetts
1 review
0 helpful votes
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Shopping was easy and shipping was quick. I had my item in a few days.

Date of experience: June 18, 2024
Wyoming
1 review
0 helpful votes
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Parts were perfect fit.
June 29, 2024

Quick and easy to find the parts I needed. I love the OEM option as it assured me I was getting the right fit for my bike.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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Smooth transaction
June 29, 2024

Purchased new rear tire for my 45 yr old bike. Makes it handle like new...again. I have mounted and balanced a lot of tires, this one mounted up easily and required little weight to balance. This tire will probably get me up to the 400,000 mile mark!

Date of experience: June 18, 2024
Indiana
1 review
0 helpful votes
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Quality
June 29, 2024

Every came as expected. Nothing damaged or broken. My family has gotten a couple helmets now and they have all been great!

Date of experience: June 18, 2024
Virginia
1 review
0 helpful votes
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Tire is the wrong size
June 28, 2024

Tire is the wrong size! Needed 19" it's 17" how do I return it?

Date of experience: June 18, 2024
Washington
1 review
0 helpful votes
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Product arrived as described
June 28, 2024

Shipping took longer than 5 business days to be received unfortunately.

Date of experience: June 18, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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I thought they knew
June 28, 2024

I ordered a "different" brake lever guard. Because there is 2 sizes, I got the chat and asked if they knew which size I needed for my bike. Person on chat sent the link to the exact part. When I got it... didn't fit. Sent i back and now I have to Order another one. Cost me $10.00 to return. This is why you buy local. If its the wrong part, just take it back...no extra cost.
I though their chat people knew their own parts!

Date of experience: June 18, 2024
Maine
2 reviews
0 helpful votes
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HJC i91 modular helmet
June 28, 2024

Had a trip come up and my old HJC SYSMAX was end of life.
Got this helmet within a few days in time for my trip.
Nice helmet too!

Date of experience: June 18, 2024