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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,611 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Best lightweight riding boots
June 29, 2024

Love the boa lace, lightweight easy to put on and off. Definitely a W.

Date of experience: June 19, 2024
New York
1 review
0 helpful votes
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Great service
June 29, 2024

😎🔥 best shopping experience. Not issues at all with my order

Date of experience: June 19, 2024
California
1 review
0 helpful votes
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New lid purchased
June 29, 2024

Your processing time takes to long. Every time I order something it takes 2 to 3 weeks to receive.

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 6/7, and the item had a 2-4 business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/13, which is the 4 business day after your order got processed.

Massachusetts
1 review
0 helpful votes
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Shoe review
June 29, 2024

Loved video about product. Quick uncomplicated check out.

Date of experience: June 19, 2024
Michigan
1 review
0 helpful votes
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Scorpion Exo
June 29, 2024

This scorpion helmet does not fit like the scorpion helmets I've had in the past. There is less padding which makes the sizing seem to big. I've noticed a lot more wind noise as well. The plus side is that the weight is much lighter.

This is my first purchase from revzilla. I'm disappointed in the shipping time. I could ordered the same helmet on Amazon for another $5 and I would have gotten the helmet sooner. It took over a week to receive my order.

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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Better communication between support and shipping
June 29, 2024
Updated review

I had an order stuck in processing. Three days straight I was told it's shipping that day and otherwise nothing could be done. Can't cancel while stuck in processing... Convenient

Date of experience: June 19, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.


We'll see
June 8, 2024
Previous review

We'll see. You never know with revnopoly

Date of experience: May 28, 2024
Massachusetts
1 review
0 helpful votes
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Shopping was easy and shipping was quick. I had my item in a few days.

Date of experience: June 18, 2024
Wyoming
1 review
0 helpful votes
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Parts were perfect fit.
June 29, 2024

Quick and easy to find the parts I needed. I love the OEM option as it assured me I was getting the right fit for my bike.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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Smooth transaction
June 29, 2024

Purchased new rear tire for my 45 yr old bike. Makes it handle like new...again. I have mounted and balanced a lot of tires, this one mounted up easily and required little weight to balance. This tire will probably get me up to the 400,000 mile mark!

Date of experience: June 18, 2024
Indiana
1 review
0 helpful votes
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Quality
June 29, 2024

Every came as expected. Nothing damaged or broken. My family has gotten a couple helmets now and they have all been great!

Date of experience: June 18, 2024
Virginia
1 review
0 helpful votes
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Tire is the wrong size
June 28, 2024

Tire is the wrong size! Needed 19" it's 17" how do I return it?

Date of experience: June 18, 2024
Washington
1 review
0 helpful votes
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Product arrived as described
June 28, 2024

Shipping took longer than 5 business days to be received unfortunately.

Date of experience: June 18, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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I thought they knew
June 28, 2024

I ordered a "different" brake lever guard. Because there is 2 sizes, I got the chat and asked if they knew which size I needed for my bike. Person on chat sent the link to the exact part. When I got it... didn't fit. Sent i back and now I have to Order another one. Cost me $10.00 to return. This is why you buy local. If its the wrong part, just take it back...no extra cost.
I though their chat people knew their own parts!

Date of experience: June 18, 2024
Maine
2 reviews
0 helpful votes
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HJC i91 modular helmet
June 28, 2024

Had a trip come up and my old HJC SYSMAX was end of life.
Got this helmet within a few days in time for my trip.
Nice helmet too!

Date of experience: June 18, 2024
Virginia
2 reviews
0 helpful votes
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Bought new tires
June 28, 2024

Ordered. Suppose to arrive in 7 days. Showed up 3 days after. Awesome as always!

Date of experience: June 18, 2024
Nevada
1 review
0 helpful votes
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Good as always
June 28, 2024

Availability of the brands I like, good prices, and shipping was fast enough.

Date of experience: June 18, 2024
New York
1 review
0 helpful votes
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Fantastic customer service.
June 28, 2024

I ordered two items. One was incorrect. I called and their customer service representative was fantastic. The return was simple and easy. The correct item was at my door in two days.

Date of experience: June 18, 2024
New Jersey
1 review
0 helpful votes
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Pm brake rotors
June 28, 2024
Updated review

Bike stops better than stock one's did, RevZilla products always come through!

Date of experience: June 18, 2024

Revzilla's products are top quality!
June 14, 2024
Previous review

I purchased top brand name stuff from carbon fiber fender to fox shocks and rekluse slave cylinder for my HD st. Glide fast shipping and best selection.

Date of experience: June 4, 2024
Kansas
1 review
0 helpful votes
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Great!
June 28, 2024

I've always been happy with how easy it is to order and find products specific for my trike!

Date of experience: June 18, 2024
Texas
1 review
0 helpful votes
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Bought some replacement bolts for old/rusty/strpped ones on my 2005 sv650. Great to still be able to get oem parts

Date of experience: June 18, 2024