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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,146
quality
12,006
This company responds to reviews on average within 4 days

Instant Feedback

137,515 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Claims it ships within 24 hours
August 22, 2024

Claims some parts will be shipped within 24 hours it even says when ordering but it most definitely does not happen which has made me wish I went elsewhere 2 times before and probably won't order through them again over it

Date of experience: August 12, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Hawaii
1 review
0 helpful votes
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Fast shipping
August 22, 2024

Order it and got to me within 4 business days since I live Hawaii that's fast

Date of experience: August 12, 2024
Croatia
1 review
0 helpful votes
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11/10
August 22, 2024

I asked your geek for advice and he offered me several options that would be best for me and my driving style. Through messages, he determined the exact size i needed and i have never tried more comfortably. There were a few problems with the shipping, but that problem can be ignored since everything else is perfect.

Date of experience: August 12, 2024
Pennsylvania
1 review
0 helpful votes
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🤩🤩
August 22, 2024

🤩🤩🤩🏼🏼🏼🏼🏼🤩🤩🤩🤩🏼🏼🏼🏼

Date of experience: August 11, 2024
Arkansas
2 reviews
0 helpful votes
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What I Needed
August 22, 2024

RevZilla had in stock what I needed at a good price and with free shipping. I will check with them again when I want more parts.

Date of experience: August 11, 2024
California
1 review
0 helpful votes
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Good and fast
August 22, 2024

Skat pack is very good quality and shopping was very fast.………………

Date of experience: August 11, 2024
Colorado
1 review
0 helpful votes
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Fits perfect.
August 22, 2024

Fast and easy. This was a gift for my son so that he can ride with me. He loveeessss it. Looks better in person than the website

Date of experience: August 11, 2024
Illinois
1 review
0 helpful votes
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Received order in time for our first extended bike ride! Perfect fit! Great price!

Date of experience: August 11, 2024
Illinois
1 review
0 helpful votes
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$600
August 21, 2024

I paid $600 for a shoei helmet that came with a bent pin lock lens I sent in the pictures and it still won't give me a new lock lens. I think it's bull$#*!. $600 and can't get anything right

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for your feedback. I see that you had contacted us and we are waiting for pictures of the issue so we can proceed with getting the issues resolved.

Missouri
1 review
0 helpful votes
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Really great everything worked out after I made a shipping address error.

Date of experience: August 11, 2024
California
1 review
0 helpful votes
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Great product with the hogties 6.5" speakers and pretty much a one and a half beard install like they talk about. Called the support line when installing as my speaker cabinet wouldn't come out and he was no help didn't know what I was talking about of where and it was a disaster on the phone. Got it figured out anyway though.

Date of experience: August 11, 2024
Washington
1 review
0 helpful votes
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Great
August 21, 2024

I got the right part for a change. I definitely will use this website again.

Date of experience: August 11, 2024
New York
1 review
0 helpful votes
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Good filters could be bettered
August 21, 2024

I would appreciate additional filters on gear that specifies A, AA, AAA rating for the garment (not the pieces/sections) so I can make an informed decision before purchasing. Helmets are well labeled and filters applied for ECE ect. RevZilla has put out some very informative articles and videos on how to assess ratings of gear. Would like to see that detail and specificity available when it comes to buying the gear.

Date of experience: August 11, 2024
Pennsylvania
1 review
0 helpful votes
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Shipping
August 21, 2024

Everything was great except for the shipping. I live about an hour and a half from refills but took over a week to get my package. If I would have known that I would have just driven down there.

Date of experience: August 11, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 7/31/2024, and the item had a 5-7 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/8, which is the 5th business day after your order got processed.

New York
1 review
0 helpful votes
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Perfect
August 21, 2024

Part fit perfectly arrived quickly, was easy to find on the site... What more can I say. Perfect

Date of experience: August 11, 2024
California
1 review
0 helpful votes
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It was a pleasure to shop a RevZilla
August 21, 2024

My wife and I had a great experience shopping at RevZilla. Our sales person, Scott, was knowledgeable, answered all questions, and was a pleasure to work with. We would definitely recommend RevZilla!

Date of experience: August 11, 2024
Ohio
1 review
0 helpful votes
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Good
August 21, 2024

Good service wide variety was surprised with how much they have

Date of experience: August 11, 2024
Virginia
1 review
0 helpful votes
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Wrong size
August 21, 2024

Good product. Reasonably fast shipping. I ordered the wrong size

Date of experience: August 11, 2024
Iowa
1 review
0 helpful votes
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Only one that had in stock
August 21, 2024

Ordered on a Friday. Chose overnight shipping. Showed up the next Thursday. So much for overnight.

Date of experience: August 11, 2024
Virginia
1 review
0 helpful votes
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A++ Service and Shopping
August 21, 2024

Great products as always amazing shipping great description of items always get what you order A+++ all the way around

Date of experience: August 11, 2024