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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,146
quality
12,006
This company responds to reviews on average within 4 days

Instant Feedback

137,527 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Biltwell lane splitter
August 23, 2024

Love the way this helmet feels purchase was a hassle free experience great customer service will def buy from again

Date of experience: August 12, 2024
Florida
1 review
0 helpful votes
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RST Jeans.
August 23, 2024
Updated review

Easy to order online, shipping is fast and the points are a bonus.

Date of experience: August 12, 2024

Love Revzilla
January 20, 2024
Previous review

Love Revzilla

Date of experience: January 20, 2024
Canada
1 review
0 helpful votes
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I am not one to usually leave a review but due to how this experience has gone I thought that I needed to. I had ordered two items off of Revzilla and they both came in good time. The one jacket fit great but the motorcycle pants were unfortunately too small. I started the online return process, but that's when things went down hill. I received my authorization document and read the steps for returns. I understand that the buyer is responsible for choosing the shipping company and brokerage fees, but here in Canada and not living in a big city centre I was limited to what shipping companies I could use. My package had come with FedEx so I decided to use them. I packaged up the item, printed the necessary documents, and drove to my closest city to drop it off at a FedEx site. When I got there the shipping company was unable to process it as they needed a tracking number and shipping label. They said that since it was a return the business should have sent one. When I showed them what I was given the worker stated that I needed to create my own shipped label then. I tried contacting customer services with Revzilla for help. However, all I was told was that Revzilla are not able to provide shipping labels for buyers outside of the US, and I was provided a shipping company to use that unfortunately doesn't exist near me. After this didn't work I went online to create my own label and was horrified to see that the amount to have the item shipped back was the same as my refund amount. I decided to keep the pants and try to sell them online to get some money back. Overall, was very poor experience with returns and I feel that Revzilla is not accommodating for Canadian buyers. I will most likely not be buying from Revzilla again.

Date of experience: August 12, 2024
Nevada
1 review
0 helpful votes
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Amazing
August 22, 2024

Great site with what I need. Tires work super well and feel way better than my stock tires.

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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Seamless ordering and delivery, as always.
August 22, 2024
Updated review

Placed order early Wednesday 7/31/24 AM, delivery was attempted on 8/02/24, but our office is closed on Friday. Delivery received on 8/05/2024.

Date of experience: August 12, 2024

Easy to find what I'm looking for and seamless purchase...
September 15, 2023
Previous review

Easy to find what I'm looking for and seamless purchase procedure.

Date of experience: September 15, 2023
Ohio
1 review
0 helpful votes
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Part of the order wrong
August 22, 2024

The back sprocket was the wrong part but the front sprocket works perfectly

Date of experience: August 12, 2024
Kimberly E. RevZilla Rep
over a year old

You can return any new, unused and unaltered item within 90 days of delivery of your item. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]
https://www.revzilla.com/returns

Texas
1 review
0 helpful votes
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Great products, fast shipping
August 22, 2024

I was looking for multiple things and Revzilla was the only place I found all of them in-stock. Shipping was faster than promised.

Date of experience: August 12, 2024
Missouri
1 review
0 helpful votes
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Thumbs up
August 22, 2024

The helmet is definitely nice. Not sure why it took me this long to switch to a modular helmet.

Date of experience: August 12, 2024
Arizona
1 review
0 helpful votes
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Gloves
August 22, 2024

Really easy to find what i wanted although medium gloves fit nice the strap on my wrist rubs on it a little making it slightly uncomfortable other than that great job and shipping wasn't to long

Date of experience: August 12, 2024
South Carolina
2 reviews
0 helpful votes
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Always excellent
August 22, 2024

My new seat showed up the next day and it is perfect in every way.

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
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Insanely fast delivery.
August 22, 2024

The odd things is that the order was split up in 3 separate packages. Not satisfied with them using fedex since fedex does not leave them at the door or at our locker

Date of experience: August 12, 2024
Georgia
1 review
0 helpful votes
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Always Top Notch
August 22, 2024

Items were packaged and sent in a timely manner, and showed at my door perfectly. Always great purchasing from Revzilla.

Date of experience: August 12, 2024
Michigan
1 review
0 helpful votes
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Nice
August 22, 2024

Simple purchase. Nice helmet. I did unsubscribe from the site as they blew up my phone with email all day after I placed the order. I would shop here again.

Date of experience: August 12, 2024
South Carolina
1 review
0 helpful votes
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Super fast shipping
August 22, 2024

Order Thursday and receive the next day grate experience 10/10 would recommend

Date of experience: August 12, 2024
New Jersey
1 review
0 helpful votes
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Avon Memory Foam Grips For Harley With Throttle By Wire
August 22, 2024
Updated review

Purchased these for my 2023 Low Rider ST to help reduce vibration being felt after installed a 6.5 riser. I had also purchased these for me 2022 Electra Glide for same reason. They work great and stop the whole hand getting number issue. I bought Black / 1.375" Diameter grips look and feel great.

Date of experience: August 12, 2024

Klock Werks Flare Windshield 10in Low Rider ST
July 2, 2024
Previous review

Definitely an improvement over using the stock windshield.

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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Satisfied customer
August 22, 2024

I was looking for a new petcock for a 20 year old Suzuki. Revilla had the parts diagram and the part I needed. I received it in less than a week from when I ordered it.

Date of experience: August 12, 2024
Virginia
1 review
0 helpful votes
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Arrived early!
August 22, 2024

Everything arrived two days early! Everything fit well and I was happy with the quality.

Date of experience: August 12, 2024
Alabama
1 review
0 helpful votes
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Outstanding
August 22, 2024

After looking other websites RevZilla had the replacement parts I needed. RevZilla has connections with the manufactures that other websites do not have. Shopping online was quick and easy. Shipping was fast and everything arrived in perfect condition. Thanks!

Date of experience: August 12, 2024
District of Columbia
1 review
0 helpful votes
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Great for the price
August 22, 2024

Super good quality. Saw one review and said im sold. Took 15 minutes max to take the stock muffler off and put this one on. Not too much louder than the stock but for sure has a deeper tone to it. AND does little pops when upshifting. Probably one of the best exhausts to put on an R3!

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
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Super Fast Shipping
August 22, 2024

Ordered my jacket at ~8am on a Thursday and had it delivered by 3 pm the next day. Jacket quality is great, and having it that much sooner made it all the better.

Date of experience: August 12, 2024